After my old pc and capture card both stopped working right, I decided to invest in some upgrades. Got a brand new pc and the Avermedia live gamer ultra 2.1 capture card. I was going to be using the capture software Avermedia has listed on their site, but it currently does not support this new model of capture card. They suggest OBS, and inwould have been using for streaming anyway. But since now I needed it for recording, I set it up for that. The quality looked awful, I watched a few videos for settings, and it still looked bad. Then I figured out I had to change the capture device settings from default to custom, and so then I was able to set it for 1080p at 60fps. But it still looks lower quality than it should. It looks more like 720 than 1080, or like if the sharpness is messed up, but I don't know of a setting for that. I'm out of ideas on how I can fix this.
Capture card quality looks bad, I've tried everything i can think of to fix it
- Thread starter Grizzness
- Start date
Lawrence_SoCal
Active Member
Make sure you have a USB3.0 or higher capture card, plugged into a USB 3.x port (not all USB ports on PC are the same... RTFM)
Does the image look bad on screen (ie Preview window), or only after recording?
Does the image look bad on screen (ie Preview window), or only after recording?
Oh huh. Apparently the usb-c is 5gbps, so it's a gen 1 I guess? It has two usb-a ports that are 10gpbs, can I get an adapter for it or did I waste $300 on my capture card?
Ah, okay. Thanks, I hope that will fix it.
Lawrence_SoCal
Active Member
Uh, just asking to clarify
I get wanting faster USB ports (I'm so annoyed that getting front panel USB-C 40Gb/s ports (USB4 or TB4) is so hard/uncommon) but in this use case with a single video source at 1080p... would that use more the 5gb/s?
https://www.avermedia.com/product-detail/GC553G2 indicates USB 3.2 Gen 2 (10gb/s)... but I assume that is to support 4K60... without researching further, for 1080p60, wouldn't 5gb/s be fine (I'm thinking 1/4 the pixels over 1/2 the bandwidth should be fine)? @qhobbes?
And Grizzness, I'd double check the specs on ALL the usb ports on this new system ... having USB-A ports at 10gb/s, and USB-C at 5 seems .. odd. And yea, a quality USB-C to USB-A adapter is cheap (have one sitting here in front of me)
I get wanting faster USB ports (I'm so annoyed that getting front panel USB-C 40Gb/s ports (USB4 or TB4) is so hard/uncommon) but in this use case with a single video source at 1080p... would that use more the 5gb/s?
https://www.avermedia.com/product-detail/GC553G2 indicates USB 3.2 Gen 2 (10gb/s)... but I assume that is to support 4K60... without researching further, for 1080p60, wouldn't 5gb/s be fine (I'm thinking 1/4 the pixels over 1/2 the bandwidth should be fine)? @qhobbes?
And Grizzness, I'd double check the specs on ALL the usb ports on this new system ... having USB-A ports at 10gb/s, and USB-C at 5 seems .. odd. And yea, a quality USB-C to USB-A adapter is cheap (have one sitting here in front of me)
I'm looking for c to a adapters, and every one I've looked at says it does not support display output. Does that mean it won't work for a capture card?
Some USB ports can change modes to output a direct video signal, which is not USB anymore. That's what it's talking about. USB is USB as far as the adapter knows, so as long as it stays USB, it's fine.
qhobbes
Active Member
@Lawrence_SoCal I have The Cat HD60 X and it works just fine (4K 24FPS) on my system that's well below the recommend specs. When something is not working "correctly" I'm gonna say start with the recommend specs as best that you can.
me too did you found an answer
