Question / Help Capture Card only in 32Bit, Unstable OBS, frequent crashes

[teckonstantin]

Im using in my System an AJA LHI Capture Card, the problem ist that it is only working in 32Bit, and no one can telly me why. That would not be a big issue but Obs become unbeliebte unstable, Just changing one setting e.g. adding a giff chaning text source will result in a crash and you have to restart your PC because the OBS Process cant be canceled an will still occupy the capture hardware. Also it is not possible to record and Stream at the same time, will also crash.
I would really appreciate some help here, thank you.
If you need any info i can upload the various crashes.
Edit: Using latest OBS and Win 7 64Bit

TecKonstantin

 

[Harold]

The reason the capture card only works in 32-bit is because the drivers from the manufacturer are only 32-bit.

If you're getting crashes in obs, pastebin and link the crashlogs.

 

[teckonstantin]

Ok will produce some Crashs, but are the drivers only 32Bit i would not think so.

 

[Harold]

You would not think so, but avermedia's are.

 

[teckonstantin]

But it is AJA the avermedia cards work under 64 bit

 

[teckonstantin]

Ok i have produced some crashes.
The first is an old random Crash i think it is related,
The Audio path problem, im no expert, but my guess is that DShowInput Data plus the Audio is the problem,
By changing the Audio device this can be avoided.
The last one it the most annoying one, when the HDMI gets disconnected and reconnected obs will Crash and i have to restart the PC. FYI: there is an ajacapture64 DLL .

And also when im trying to record while streaming i get an error something like that "Error while recording, unknown error".
Im using the FFmpeg option so i can use a different Bitrate, it works in 64bit totally fine, maybe it is not supported in 32Bit.
But this has nothing to do with the AJA card.


Radom crash: http://pastebin.com/HixfcL1g
Audio Path: http://pastebin.com/re1tm4cp
Connect crash: http://pastebin.com/2E1c64Rj

Thanks

 

[Harold]

Looks like aja's software is pretty shoddy.

 

[teckonstantin]

Looks like aja's software is pretty shoddy.

Jup unfortunately, probably with "Professional software" i would be more stable

 

[Harold]

I doubt it.

The entire stacktrace of your crashes points at the capture card's software as the source of the problem.

 

[teckonstantin]

I doubt it.

The entire stacktrace of your crashes points at the capture card's software as the source of the problem.

But i tried it with other software like xsplit etc. and there is no issue, there it just works.
hmmm

 

[teckonstantin]

Do you may know why the recording is not working in 32Bit

And also when im trying to record while streaming i get an error something like that "Error while recording, unknown error".
Im using the FFmpeg option so i can use a different Bitrate, it works in 64bit totally fine, maybe it is not supported in 32Bit.
But this has nothing to do with the AJA card.

Thanks

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