We have been using OBS and going live every Sunday for over a year. Now cannot bet OBS to connect to Facebook Live.
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Cannot go live
- Thread starter Charkirk
- Start date
NewLifeBaptist
New Member
I am having the same issue here, it started last week and I get the same message when trying to connect the FB live link.
AdventTallahassee
New Member
This is also happening to us since last week (February 9, 2025). I uninstalled the app and reinstalled (version 31.0.1) and that did not help.
About half the time I click on "Start Streaming", OBS looks like it is broadcasting but when I go to the Facebook window nothing is connected. So I stop the stream. The corresponding log file entry is this:
"
12:02:09.569: encoder 'simple_video_stream': Cannot apply a new video_t object after the encoder has been initialized
12:02:09.570: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://live-api-s.facebook.com:443/rtmp/...
12:02:09.603: [rtmp stream: 'simple_stream'] Interface: Realtek USB GbE Family Controller (ethernet, 100↓/100↑ mbps)
12:02:10.695: [rtmp stream: 'simple_stream'] Connection to rtmps://live-api-s.facebook.com:443/rtmp/ (57.144.172.149) successful
12:02:10.696: [rtmp stream: 'simple_stream'] Socket send buffer is 65536 bytes
12:02:10.701: ==== Streaming Start ===============================================
12:02:17.286: [rtmp stream: 'simple_stream'] User stopped the stream
12:02:17.286: [rtmp stream: 'simple_stream'] Socket send buffer is 1048576 bytes
12:02:17.286: Output 'simple_stream': stopping
12:02:17.286: Output 'simple_stream': Total frames output: 334
12:02:17.286: Output 'simple_stream': Total drawn frames: 463
12:02:17.289: warning: 2 frames left in the queue on closing
12:02:17.290: ==== Streaming Stop ================================================
"
The rest of the time I get the message:
"Could not access the specified channel or stream key, please double check your stream key. If it is correct, there may be a problem connecting to the server."
When I get this message, the log file has the following:
"
12:02:22.623: >>> new qsv encoder
12:02:22.623: [qsv encoder: 'simple_video_stream'] settings:
12:02:22.623: codec: H.264
12:02:22.623: rate_control: CBR
12:02:22.623: target_bitrate: 6000
12:02:22.623: Lookahead Depth:60
12:02:22.623: target_usage: TU4
12:02:22.623: profile: high
12:02:22.623: keyint: 0
12:02:22.623: latency: normal
12:02:22.623: b-frames: 3
12:02:22.623: fps_num: 60
12:02:22.623: fps_den: 1
12:02:22.623: width: 1280
12:02:22.623: height: 720
12:02:22.623: [qsv encoder: 'simple_video_stream'] debug info:
12:02:22.747: surf: Texture
12:02:22.893: m_nSurfNum: 12
12:02:22.895: m_nTaskPool: 4
12:02:22.895: major: 2
12:02:22.895: minor: 10
12:02:22.895: ---------------------------------
12:02:22.895: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: stereo, track: 1
12:02:22.895:
12:02:22.896: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://live-api-s.facebook.com:443/rtmp/...
12:02:22.900: [rtmp stream: 'simple_stream'] Interface: Realtek USB GbE Family Controller (ethernet, 100↓/100↑ mbps)
12:02:23.910: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
12:02:23.910: [rtmp stream: 'simple_stream'] Connection to rtmps://live-api-s.facebook.com:443/rtmp/ failed: -3
12:02:23.910: ==== Streaming Stop ================================================
"
Why does it say there were no socket errors but that the connection failed?
Any help would be appreciated.
About half the time I click on "Start Streaming", OBS looks like it is broadcasting but when I go to the Facebook window nothing is connected. So I stop the stream. The corresponding log file entry is this:
"
12:02:09.569: encoder 'simple_video_stream': Cannot apply a new video_t object after the encoder has been initialized
12:02:09.570: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://live-api-s.facebook.com:443/rtmp/...
12:02:09.603: [rtmp stream: 'simple_stream'] Interface: Realtek USB GbE Family Controller (ethernet, 100↓/100↑ mbps)
12:02:10.695: [rtmp stream: 'simple_stream'] Connection to rtmps://live-api-s.facebook.com:443/rtmp/ (57.144.172.149) successful
12:02:10.696: [rtmp stream: 'simple_stream'] Socket send buffer is 65536 bytes
12:02:10.701: ==== Streaming Start ===============================================
12:02:17.286: [rtmp stream: 'simple_stream'] User stopped the stream
12:02:17.286: [rtmp stream: 'simple_stream'] Socket send buffer is 1048576 bytes
12:02:17.286: Output 'simple_stream': stopping
12:02:17.286: Output 'simple_stream': Total frames output: 334
12:02:17.286: Output 'simple_stream': Total drawn frames: 463
12:02:17.289: warning: 2 frames left in the queue on closing
12:02:17.290: ==== Streaming Stop ================================================
"
The rest of the time I get the message:
"Could not access the specified channel or stream key, please double check your stream key. If it is correct, there may be a problem connecting to the server."
When I get this message, the log file has the following:
"
12:02:22.623: >>> new qsv encoder
12:02:22.623: [qsv encoder: 'simple_video_stream'] settings:
12:02:22.623: codec: H.264
12:02:22.623: rate_control: CBR
12:02:22.623: target_bitrate: 6000
12:02:22.623: Lookahead Depth:60
12:02:22.623: target_usage: TU4
12:02:22.623: profile: high
12:02:22.623: keyint: 0
12:02:22.623: latency: normal
12:02:22.623: b-frames: 3
12:02:22.623: fps_num: 60
12:02:22.623: fps_den: 1
12:02:22.623: width: 1280
12:02:22.623: height: 720
12:02:22.623: [qsv encoder: 'simple_video_stream'] debug info:
12:02:22.747: surf: Texture
12:02:22.893: m_nSurfNum: 12
12:02:22.895: m_nTaskPool: 4
12:02:22.895: major: 2
12:02:22.895: minor: 10
12:02:22.895: ---------------------------------
12:02:22.895: [FFmpeg aac encoder: 'simple_aac'] bitrate: 160, channels: 2, channel_layout: stereo, track: 1
12:02:22.895:
12:02:22.896: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmps://live-api-s.facebook.com:443/rtmp/...
12:02:22.900: [rtmp stream: 'simple_stream'] Interface: Realtek USB GbE Family Controller (ethernet, 100↓/100↑ mbps)
12:02:23.910: RTMPSockBuf_Fill, recv returned -30848. GetSockError(): 0 (The operation completed successfully.)
12:02:23.910: [rtmp stream: 'simple_stream'] Connection to rtmps://live-api-s.facebook.com:443/rtmp/ failed: -3
12:02:23.910: ==== Streaming Stop ================================================
"
Why does it say there were no socket errors but that the connection failed?
Any help would be appreciated.
AdventTallahassee
New Member
And yes, I have quadruple checked that the server and stream keys are correct.
AdventTallahassee
New Member
That did eventually happen last week - they suddenly communicated. Once. After the service was over. But nothing worked this week. I'm currently uploading a recording of the service, but it's not "Live" streaming.
Lawrence_SoCal
Active Member
See the large # of other related threads... same issue [most participants of recent threads.. https://obsproject.com/forum/threads/obs-stopped-connecting-to-facebook-live-stream.183846/ ]
However, recognize there are 2 different issues
1. stream NOT connecting... often security software, browser code/certificate/cache interfering
2. Stream is connecting OBS Studio has green streaming light BUT FB /live/producer preview window not showing video ... this is a FB/Browser issue, NOTHING to do with OBS Studio
- Browser refresh (Chrome on Win10) works for us the few times it has happened to us
- FB has been screwing with (and up) /live/producer web page code for months now (and possibly stuff on the back-end as well)
we stream to FB just fine (knock on wood) using Scheduled Video event and NOT using Persistent Stream key (security measure)
Standard best practice
- connect using InCognito/InPrivate Mode when practical [takes a few seconds extra to login, saves lots of hassles]
- check/clear Browser cookies/cache as appropriate [I almost never am NOT in InCognito/InPrivate mode] .. I often clear all, but then again, I know what I'm looking at, and the implications of doing so... ymmv
Beware 3rd security software interfering with stream sessions.... this includes router/firewalls (though far less common)
However, recognize there are 2 different issues
1. stream NOT connecting... often security software, browser code/certificate/cache interfering
2. Stream is connecting OBS Studio has green streaming light BUT FB /live/producer preview window not showing video ... this is a FB/Browser issue, NOTHING to do with OBS Studio
- Browser refresh (Chrome on Win10) works for us the few times it has happened to us
- FB has been screwing with (and up) /live/producer web page code for months now (and possibly stuff on the back-end as well)
we stream to FB just fine (knock on wood) using Scheduled Video event and NOT using Persistent Stream key (security measure)
Standard best practice
- connect using InCognito/InPrivate Mode when practical [takes a few seconds extra to login, saves lots of hassles]
- check/clear Browser cookies/cache as appropriate [I almost never am NOT in InCognito/InPrivate mode] .. I often clear all, but then again, I know what I'm looking at, and the implications of doing so... ymmv
Beware 3rd security software interfering with stream sessions.... this includes router/firewalls (though far less common)
Lawrence_SoCal
Active Member
Regarding My #1 issue listed above.... I just saw a thread in the Linux sub-forum regarding a 3rd party TLS library causing issues (issue fixed in TLS v1.3, needing to fix again in v1.3. not sure if related to Windows code/libraries used, etc??