cutelilbearcub
New Member
I'm assuming the issue is with our ISP. We were able to stream up until today when they came out to fix our connection issues (we see packet loss pretty frequently and are often disconnected from twitch during broadcasts). But now, I cannot connect to any twitch server nor any other streaming service - Unable to Connect to Server is all I see.
I cannot even get a log to upload. So I assume that the latest changes our ISP made has somehow blocked OBS's connection. I could be wrong, but I guess that's why I'm here. What should I be checking/changing?
Here is the last log (if you see anything that could also be a source of our frequent disconnects, feel free to chime in):
01:40:19.728: CPU Name: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
01:40:19.728: CPU Speed: 3200MHz
01:40:19.728: Physical Cores: 4, Logical Cores: 4
01:40:19.728: Physical Memory: 32768MB Total
01:40:19.728: OS Name: Mac OS X (NSMACHOperatingSystem)
01:40:19.729: OS Version: Version 10.11.6 (Build 15G1108)
01:40:19.729: Kernel Version: 15.6.0
01:40:19.732: hotkeys-cocoa: Using layout 'com.apple.keylayout.US'
01:40:19.760: OBS 0.16.2 (mac)
01:40:19.760: ---------------------------------
01:40:19.761: ---------------------------------
01:40:19.761: audio settings reset:
01:40:19.761: samples per sec: 48000
01:40:19.761: speakers: 2
01:40:19.820: ---------------------------------
01:40:19.820: video settings reset:
01:40:19.820: base resolution: 5120x2880
01:40:19.820: output resolution: 1280x720
01:40:19.820: downscale filter: Bicubic
01:40:19.820: fps: 30/1
01:40:19.820: format: NV12
01:40:19.820: ---------------------------------
01:40:19.829: No blackmagic support
01:40:19.843: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
01:40:19.857: VLC found, VLC video source enabled
01:40:19.859: Failed to load 'en-US' text for module: 'obs-browser.so'
01:40:19.859: [browser_source: 'Version: 1.25.0']
01:40:19.859: ---------------------------------
01:40:19.859: Loaded Modules:
01:40:19.859: obs-browser.so
01:40:19.859: vlc-video.so
01:40:19.859: text-freetype2.so
01:40:19.859: rtmp-services.so
01:40:19.859: obs-x264.so
01:40:19.859: obs-transitions.so
01:40:19.859: obs-outputs.so
01:40:19.859: obs-filters.so
01:40:19.859: obs-ffmpeg.so
01:40:19.859: mac-vth264.so
01:40:19.859: mac-syphon.so
01:40:19.859: mac-decklink.so
01:40:19.859: mac-capture.so
01:40:19.859: mac-avcapture.so
01:40:19.859: image-source.so
01:40:19.859: frontend-tools.so
01:40:19.859: coreaudio-encoder.so
01:40:19.859: ==== Startup complete ===============================================
01:40:19.877: All scene data cleared
01:40:19.877: ------------------------------------------------
01:40:19.934: coreaudio: device 'iShowU Audio Capture' initialized
01:40:20.054: Mac Webcam BL: Selected device 'FaceTime HD Camera (Built-in)'
01:40:20.055: Mac Webcam BL: Using preset 1280x720
01:40:20.340: adding 21 milliseconds of audio buffering, total audio buffering is now 21 milliseconds
01:40:20.362: adding 42 milliseconds of audio buffering, total audio buffering is now 64 milliseconds
01:40:20.430: Failed to open file '/Users/jasonporter/Desktop/IMG_0521.jpg': No such file or directory
01:40:20.430: gs_image_file_init: Failed to load file '/Users/jasonporter/Desktop/IMG_0521.jpg'
01:40:20.430: [image_source: 'YAY US'] failed to load texture '/Users/jasonporter/Desktop/IMG_0521.jpg'
01:40:20.985: [Media Source 'Soon Stream']: settings:
01:40:20.985: input: /Users/jasonporter/Desktop/Streaming /Video Screens/Soon!.mp4
01:40:20.985: input_format: (null)
01:40:20.985: is_looping: yes
01:40:20.985: is_forcing_scale: yes
01:40:20.985: is_hw_decoding: yes
01:40:20.985: is_clear_on_media_end: yes
01:40:20.985: restart_on_activate: yes
01:40:21.088: [Media Source 'Thanks for Watching']: settings:
01:40:21.088: input: /Users/jasonporter/Desktop/Streaming /Video Screens/Thanks.mp4
01:40:21.088: input_format: (null)
01:40:21.088: is_looping: no
01:40:21.088: is_forcing_scale: yes
01:40:21.088: is_hw_decoding: yes
01:40:21.088: is_clear_on_media_end: yes
01:40:21.088: restart_on_activate: yes
01:40:22.513: Mac Webcam: Selected device 'FaceTime HD Camera (Built-in)'
01:40:22.513: Mac Webcam: Using preset 1280x720
01:40:22.556: coreaudio: device 'Yeti Stereo Microphone' initialized
01:40:22.589: Logitech Webcam: Could not initialize device with unique ID '0x14200000046d082d'
01:40:23.337: [Media Source '100 Followers!']: settings:
01:40:23.337: input: /Users/jasonporter/Desktop/Streaming /Video Screens/100 Followers.mp4
01:40:23.337: input_format: (null)
01:40:23.337: is_looping: no
01:40:23.337: is_forcing_scale: yes
01:40:23.337: is_hw_decoding: yes
01:40:23.337: is_clear_on_media_end: yes
01:40:23.337: restart_on_activate: yes
01:40:23.381: [rtmp-services plugin] Remote update of URL "https://obsproject.com/obs2_update/rtmp-services/package.json" failed: Could not resolve host: obsproject.com
01:40:23.754: Switched to scene '1 Player / 1 Cam'
01:40:23.755: ------------------------------------------------
01:40:23.755: Loaded scenes:
01:40:23.755: - scene '1 Player / 1 Cam':
01:40:23.770: - source: 'Yeti Mic' (coreaudio_input_capture)
01:40:23.770: - source: 'Elgato Game Display' (display_capture)
01:40:23.770: - source: 'Bottom Black Border' (image_source)
01:40:23.770: - source: 'Right Black Border' (image_source)
01:40:23.770: - source: 'Chat Stream' (browser_source)
01:40:23.770: - source: 'Follower Notification' (browser_source)
01:40:23.770: - source: 'Mac Webcam' (av_capture_input)
01:40:23.770: - source: 'Mac Webcam BL' (av_capture_input)
01:40:23.770: - scene '4 Player / 2 Cam':
01:40:23.770: - source: 'Elgato Game Display' (display_capture)
01:40:23.770: - source: 'Bottom Black Border' (image_source)
01:40:23.770: - source: 'Left Black Border' (image_source)
01:40:23.770: - source: 'Left Lilac Border' (image_source)
01:40:23.770: - source: 'Yeti Mic' (coreaudio_input_capture)
01:40:23.770: - source: 'Right Black Border' (image_source)
01:40:23.770: - source: 'Right Lilac Border' (image_source)
01:40:23.770: - source: 'Logitech Webcam' (av_capture_input)
01:40:23.770: - source: 'Mac Webcam' (av_capture_input)
01:40:23.770: - source: 'Bellino' (image_source)
01:40:23.770: - source: 'Bellino Name' (image_source)
01:40:23.770: - source: 'Mark' (image_source)
01:40:23.770: - source: 'Mark Name' (image_source)
01:40:23.771: - source: 'Jay' (image_source)
01:40:23.771: - source: 'Jay Name' (image_source)
01:40:23.771: - source: 'Dave' (image_source)
01:40:23.771: - source: 'Dave Name' (image_source)
01:40:23.771: - source: 'Jen' (image_source)
01:40:23.771: - source: 'Jen Name' (image_source)
01:40:23.771: - source: 'Aaron' (image_source)
01:40:23.771: - source: 'Aaron Name' (image_source)
01:40:23.771: - source: 'Zach' (image_source)
01:40:23.771: - source: 'Zach Name' (image_source)
01:40:23.771: - source: 'Stephen' (image_source)
01:40:23.771: - source: 'Stephen Name' (image_source)
01:40:23.771: - source: 'Jason' (image_source)
01:40:23.771: - source: 'Jason Name' (image_source)
01:40:23.771: - source: 'Trent' (image_source)
01:40:23.771: - source: 'Trent Name' (image_source)
01:40:23.771: - source: 'Matt' (image_source)
01:40:23.771: - source: 'Matt Name' (image_source)
01:40:23.771: - source: 'Kyle' (image_source)
01:40:23.771: - source: 'Kyle Name' (image_source)
01:40:23.771: - source: 'Stopher ' (image_source)
01:40:23.771: - source: 'Stopher Name' (image_source)
01:40:23.771: - source: 'Logo BR' (image_source)
01:40:23.771: - source: 'Logo BL' (image_source)
01:40:23.771: - source: 'Chat Stream' (browser_source)
01:40:23.771: - source: 'Follower Notification' (browser_source)
01:40:23.771: - source: 'Mac Webcam BL' (av_capture_input)
01:40:23.771: - scene 'Stream Starting Soon':
01:40:23.771: - source: 'Start Time' (text_ft2_source)
01:40:23.771: - source: 'Lilac' (image_source)
01:40:23.771: - source: 'Mario Maker' (image_source)
01:40:23.771: - source: 'Soon Stream' (ffmpeg_source)
01:40:23.771: - source: 'LOGO' (image_source)
01:40:23.771: - source: 'Promo' (image_source)
01:40:23.771: - source: 'Bottom Black Border' (image_source)
01:40:23.771: - source: 'Black 2' (image_source)
01:40:23.771: - source: 'YAY US' (image_source)
01:40:23.771: - scene 'Thanks for Watching!':
01:40:23.771: - source: 'Thanks for Watching' (ffmpeg_source)
01:40:23.771: - scene '100 Followers':
01:40:23.771: - source: '100 Followers!' (ffmpeg_source)
01:40:23.771: ------------------------------------------------
01:47:00.247: ---------------------------------
01:47:00.247: [x264 encoder: 'simple_h264_stream'] preset: superfast
01:47:00.247: [x264 encoder: 'simple_h264_stream'] settings:
01:47:00.247: rate_control: CBR
01:47:00.247: bitrate: 2000
01:47:00.247: buffer size: 2000
01:47:00.247: crf: 0
01:47:00.247: fps_num: 30
01:47:00.247: fps_den: 1
01:47:00.247: width: 1280
01:47:00.247: height: 720
01:47:00.247: keyint: 60
01:47:00.247: vfr: off
01:47:00.247:
01:47:00.247: [x264 encoder: 'simple_h264_stream'] custom settings: scenecut=0
01:47:00.255: [CoreAudio AAC: 'simple_aac']: settings:
01:47:00.255: mode: AAC
01:47:00.255: bitrate: 160
01:47:00.255: sample rate: 48000
01:47:00.255: cbr: on
01:47:00.255: output buffer: 1536
01:47:00.255: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://live-iad.twitch.tv/app...
01:47:03.265: Could not resolve live-iad.twitch.tv: Temporary failure in name resolution (2)
01:47:03.265: [rtmp stream: 'simple_stream'] Connection to rtmp://live-iad.twitch.tv/app failed: -2
01:47:03.265: ==== Streaming Stop ================================================
I cannot even get a log to upload. So I assume that the latest changes our ISP made has somehow blocked OBS's connection. I could be wrong, but I guess that's why I'm here. What should I be checking/changing?
Here is the last log (if you see anything that could also be a source of our frequent disconnects, feel free to chime in):
01:40:19.728: CPU Name: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
01:40:19.728: CPU Speed: 3200MHz
01:40:19.728: Physical Cores: 4, Logical Cores: 4
01:40:19.728: Physical Memory: 32768MB Total
01:40:19.728: OS Name: Mac OS X (NSMACHOperatingSystem)
01:40:19.729: OS Version: Version 10.11.6 (Build 15G1108)
01:40:19.729: Kernel Version: 15.6.0
01:40:19.732: hotkeys-cocoa: Using layout 'com.apple.keylayout.US'
01:40:19.760: OBS 0.16.2 (mac)
01:40:19.760: ---------------------------------
01:40:19.761: ---------------------------------
01:40:19.761: audio settings reset:
01:40:19.761: samples per sec: 48000
01:40:19.761: speakers: 2
01:40:19.820: ---------------------------------
01:40:19.820: video settings reset:
01:40:19.820: base resolution: 5120x2880
01:40:19.820: output resolution: 1280x720
01:40:19.820: downscale filter: Bicubic
01:40:19.820: fps: 30/1
01:40:19.820: format: NV12
01:40:19.820: ---------------------------------
01:40:19.829: No blackmagic support
01:40:19.843: [VideoToolbox encoder]: Adding VideoToolbox H264 encoders
01:40:19.857: VLC found, VLC video source enabled
01:40:19.859: Failed to load 'en-US' text for module: 'obs-browser.so'
01:40:19.859: [browser_source: 'Version: 1.25.0']
01:40:19.859: ---------------------------------
01:40:19.859: Loaded Modules:
01:40:19.859: obs-browser.so
01:40:19.859: vlc-video.so
01:40:19.859: text-freetype2.so
01:40:19.859: rtmp-services.so
01:40:19.859: obs-x264.so
01:40:19.859: obs-transitions.so
01:40:19.859: obs-outputs.so
01:40:19.859: obs-filters.so
01:40:19.859: obs-ffmpeg.so
01:40:19.859: mac-vth264.so
01:40:19.859: mac-syphon.so
01:40:19.859: mac-decklink.so
01:40:19.859: mac-capture.so
01:40:19.859: mac-avcapture.so
01:40:19.859: image-source.so
01:40:19.859: frontend-tools.so
01:40:19.859: coreaudio-encoder.so
01:40:19.859: ==== Startup complete ===============================================
01:40:19.877: All scene data cleared
01:40:19.877: ------------------------------------------------
01:40:19.934: coreaudio: device 'iShowU Audio Capture' initialized
01:40:20.054: Mac Webcam BL: Selected device 'FaceTime HD Camera (Built-in)'
01:40:20.055: Mac Webcam BL: Using preset 1280x720
01:40:20.340: adding 21 milliseconds of audio buffering, total audio buffering is now 21 milliseconds
01:40:20.362: adding 42 milliseconds of audio buffering, total audio buffering is now 64 milliseconds
01:40:20.430: Failed to open file '/Users/jasonporter/Desktop/IMG_0521.jpg': No such file or directory
01:40:20.430: gs_image_file_init: Failed to load file '/Users/jasonporter/Desktop/IMG_0521.jpg'
01:40:20.430: [image_source: 'YAY US'] failed to load texture '/Users/jasonporter/Desktop/IMG_0521.jpg'
01:40:20.985: [Media Source 'Soon Stream']: settings:
01:40:20.985: input: /Users/jasonporter/Desktop/Streaming /Video Screens/Soon!.mp4
01:40:20.985: input_format: (null)
01:40:20.985: is_looping: yes
01:40:20.985: is_forcing_scale: yes
01:40:20.985: is_hw_decoding: yes
01:40:20.985: is_clear_on_media_end: yes
01:40:20.985: restart_on_activate: yes
01:40:21.088: [Media Source 'Thanks for Watching']: settings:
01:40:21.088: input: /Users/jasonporter/Desktop/Streaming /Video Screens/Thanks.mp4
01:40:21.088: input_format: (null)
01:40:21.088: is_looping: no
01:40:21.088: is_forcing_scale: yes
01:40:21.088: is_hw_decoding: yes
01:40:21.088: is_clear_on_media_end: yes
01:40:21.088: restart_on_activate: yes
01:40:22.513: Mac Webcam: Selected device 'FaceTime HD Camera (Built-in)'
01:40:22.513: Mac Webcam: Using preset 1280x720
01:40:22.556: coreaudio: device 'Yeti Stereo Microphone' initialized
01:40:22.589: Logitech Webcam: Could not initialize device with unique ID '0x14200000046d082d'
01:40:23.337: [Media Source '100 Followers!']: settings:
01:40:23.337: input: /Users/jasonporter/Desktop/Streaming /Video Screens/100 Followers.mp4
01:40:23.337: input_format: (null)
01:40:23.337: is_looping: no
01:40:23.337: is_forcing_scale: yes
01:40:23.337: is_hw_decoding: yes
01:40:23.337: is_clear_on_media_end: yes
01:40:23.337: restart_on_activate: yes
01:40:23.381: [rtmp-services plugin] Remote update of URL "https://obsproject.com/obs2_update/rtmp-services/package.json" failed: Could not resolve host: obsproject.com
01:40:23.754: Switched to scene '1 Player / 1 Cam'
01:40:23.755: ------------------------------------------------
01:40:23.755: Loaded scenes:
01:40:23.755: - scene '1 Player / 1 Cam':
01:40:23.770: - source: 'Yeti Mic' (coreaudio_input_capture)
01:40:23.770: - source: 'Elgato Game Display' (display_capture)
01:40:23.770: - source: 'Bottom Black Border' (image_source)
01:40:23.770: - source: 'Right Black Border' (image_source)
01:40:23.770: - source: 'Chat Stream' (browser_source)
01:40:23.770: - source: 'Follower Notification' (browser_source)
01:40:23.770: - source: 'Mac Webcam' (av_capture_input)
01:40:23.770: - source: 'Mac Webcam BL' (av_capture_input)
01:40:23.770: - scene '4 Player / 2 Cam':
01:40:23.770: - source: 'Elgato Game Display' (display_capture)
01:40:23.770: - source: 'Bottom Black Border' (image_source)
01:40:23.770: - source: 'Left Black Border' (image_source)
01:40:23.770: - source: 'Left Lilac Border' (image_source)
01:40:23.770: - source: 'Yeti Mic' (coreaudio_input_capture)
01:40:23.770: - source: 'Right Black Border' (image_source)
01:40:23.770: - source: 'Right Lilac Border' (image_source)
01:40:23.770: - source: 'Logitech Webcam' (av_capture_input)
01:40:23.770: - source: 'Mac Webcam' (av_capture_input)
01:40:23.770: - source: 'Bellino' (image_source)
01:40:23.770: - source: 'Bellino Name' (image_source)
01:40:23.770: - source: 'Mark' (image_source)
01:40:23.770: - source: 'Mark Name' (image_source)
01:40:23.771: - source: 'Jay' (image_source)
01:40:23.771: - source: 'Jay Name' (image_source)
01:40:23.771: - source: 'Dave' (image_source)
01:40:23.771: - source: 'Dave Name' (image_source)
01:40:23.771: - source: 'Jen' (image_source)
01:40:23.771: - source: 'Jen Name' (image_source)
01:40:23.771: - source: 'Aaron' (image_source)
01:40:23.771: - source: 'Aaron Name' (image_source)
01:40:23.771: - source: 'Zach' (image_source)
01:40:23.771: - source: 'Zach Name' (image_source)
01:40:23.771: - source: 'Stephen' (image_source)
01:40:23.771: - source: 'Stephen Name' (image_source)
01:40:23.771: - source: 'Jason' (image_source)
01:40:23.771: - source: 'Jason Name' (image_source)
01:40:23.771: - source: 'Trent' (image_source)
01:40:23.771: - source: 'Trent Name' (image_source)
01:40:23.771: - source: 'Matt' (image_source)
01:40:23.771: - source: 'Matt Name' (image_source)
01:40:23.771: - source: 'Kyle' (image_source)
01:40:23.771: - source: 'Kyle Name' (image_source)
01:40:23.771: - source: 'Stopher ' (image_source)
01:40:23.771: - source: 'Stopher Name' (image_source)
01:40:23.771: - source: 'Logo BR' (image_source)
01:40:23.771: - source: 'Logo BL' (image_source)
01:40:23.771: - source: 'Chat Stream' (browser_source)
01:40:23.771: - source: 'Follower Notification' (browser_source)
01:40:23.771: - source: 'Mac Webcam BL' (av_capture_input)
01:40:23.771: - scene 'Stream Starting Soon':
01:40:23.771: - source: 'Start Time' (text_ft2_source)
01:40:23.771: - source: 'Lilac' (image_source)
01:40:23.771: - source: 'Mario Maker' (image_source)
01:40:23.771: - source: 'Soon Stream' (ffmpeg_source)
01:40:23.771: - source: 'LOGO' (image_source)
01:40:23.771: - source: 'Promo' (image_source)
01:40:23.771: - source: 'Bottom Black Border' (image_source)
01:40:23.771: - source: 'Black 2' (image_source)
01:40:23.771: - source: 'YAY US' (image_source)
01:40:23.771: - scene 'Thanks for Watching!':
01:40:23.771: - source: 'Thanks for Watching' (ffmpeg_source)
01:40:23.771: - scene '100 Followers':
01:40:23.771: - source: '100 Followers!' (ffmpeg_source)
01:40:23.771: ------------------------------------------------
01:47:00.247: ---------------------------------
01:47:00.247: [x264 encoder: 'simple_h264_stream'] preset: superfast
01:47:00.247: [x264 encoder: 'simple_h264_stream'] settings:
01:47:00.247: rate_control: CBR
01:47:00.247: bitrate: 2000
01:47:00.247: buffer size: 2000
01:47:00.247: crf: 0
01:47:00.247: fps_num: 30
01:47:00.247: fps_den: 1
01:47:00.247: width: 1280
01:47:00.247: height: 720
01:47:00.247: keyint: 60
01:47:00.247: vfr: off
01:47:00.247:
01:47:00.247: [x264 encoder: 'simple_h264_stream'] custom settings: scenecut=0
01:47:00.255: [CoreAudio AAC: 'simple_aac']: settings:
01:47:00.255: mode: AAC
01:47:00.255: bitrate: 160
01:47:00.255: sample rate: 48000
01:47:00.255: cbr: on
01:47:00.255: output buffer: 1536
01:47:00.255: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://live-iad.twitch.tv/app...
01:47:03.265: Could not resolve live-iad.twitch.tv: Temporary failure in name resolution (2)
01:47:03.265: [rtmp stream: 'simple_stream'] Connection to rtmp://live-iad.twitch.tv/app failed: -2
01:47:03.265: ==== Streaming Stop ================================================
