Question / Help CAN NOT OPEN OBS ANYMORE SUDDENTLY

soca

New Member
one day when i open OBS and it came the crashed information showed in the image below. before this i have done nothing to the software itself as it always works right.

it would come out the same problem every time though i reinstall the newest version. it has never worked again since the first time it crashed.

i can't upload the log file though the software itself as i could not open it anymore, so i have to attach it here.

anyone help me out would be so appreciated. thank you.

1559909634062.png


1559909919263.png
 

Attachments

  • Crash 2019-06-07 20-13-14.txt
    39.3 KB · Views: 4

soca

New Member
it has solved by updating system fix from Microsoft KB4497934 and restarted today.

OBS can be opened correctly right now.

1559916976486.png
 

soca

New Member
it seems there is some problem with my OS. i can't open OBS again with the same crash prompt dialog box.

just don't know why and the problem could not be solved right now even i have restarted PC again and again.

crazy!
 

soca

New Member
really thanks for your efficient suggestion. it really works right now. i have tried a lot of times even after restarted the PC.

i do remember a few days ago i did update my AMD radeon driver to a new version but just uninstalled it after found it slowed down the speed of my computer. now i have to updated it to the newest version again and the crash problem has been really solved.

thank you so much! have a good day.

Check your AMD drivers are up to date.
 
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