Question / Help Browser source problem

[The SNCHAN]

Hi,

I'm trying to use browser source on my OBS studio. but it came black screen and i didn't see anything after i use url source. and i cant see a preview capture when in properties settings. anyone know how to fix this problem.

I attached my logs and screenshot of browser source properties (it doesn't show a preview in the properties)

Thank you

 

[Osiris]

Using kaspersky?

 

[The SNCHAN]

Yes. i'm using kaspersky. did i must disable that before i use browser source?

 

[Osiris]

Exclude obs from everything in Kaspersky, specifically any network scanning.