Blackmagic Intensity Shuttle doesn't work on OBS 26.1.0

[ChrisBraithwaite]

In 26.0.2 Blackmagic Intensity Shuttle works fine.

However, In 26.1.0 It doesn't detect any of the resolutions

and consequently, doesn't capture the display.

tested on 26.1.0-rc2 and same issue.
log file from 26.1.0-rc2: https://obsproject.com/logs/uMVKJmbe2AiWjHx2
log file from 26.1.0: https://obsproject.com/logs/Q6-RyXJBgCXPMcar
log file from 26.0.2: https://obsproject.com/logs/8THd9ExtkmSIA5uq

 

[Crestwood church]

I'm having the same problem

 

[ChrisBraithwaite]

Ive just had to roll-back to an earlier version and will try the next update to see if it changes

 

[daniellangeplays]

Blackmagic Intensity Pro 4K also don't work with this update.

 

[qhobbes]

I had a similar issue with a UltraStudio Mini Recorder. It displayed video in Auto but would flicker. If I picked any resolution it green screened. I updated to Blackmagic Desktop Video 11.7 in case there were any firmware updates (none for my device), restarted and then updated OBS to 26.1. I recall something about pixel format being in the wrong range in logs. I reverted back to 26.0.2.

 

[XBrav]

Interestingly, I have an Extreme 3D+ and a Decklink Duo, and upgrading to 26.1.0 resulted in a green window instead of the video feed, regardless of the input resolution. Rolling back to 26.0.2 did the trick for me.

@qhobbes seems to be on the right track. I'm using Decklink API 11.6, which works fine with 26.0.2.

Only errors I can see in my logs is:

08:36:59.445: decklink: Stopping capture of 'DeckLink HD Extreme 3D+'...
08:36:59.516: decklink: Starting capture...
08:37:02.479: decklink: Stopping capture of 'DeckLink HD Extreme 3D+'...
08:37:02.525: decklink: Starting capture...

On another launch...

08:37:29.124: Video Capture Device: data.GetDevice failed
08:37:29.124: Video Capture Device: Video configuration failed

After rolling back to 26.0.2, I saw that the Decklink APU version being used is far older:

08:57:43.177: Decklink API Compiled version 10.11.4
08:57:43.177: Decklink API Installed version 11.6

 

[E.S]

I had a similar issue with a UltraStudio Mini Recorder. It displayed video in Auto but would flicker. If I picked any resolution it green screened. I updated to Blackmagic Desktop Video 11.7 in case there were any firmware updates (none for my device), restarted and then updated OBS to 26.1. I recall something about pixel format being in the wrong range in logs. I reverted back to 26.0.2.

Confirm.
I have the same problem with the three BMD cards.
I went back to an older version of OBS

 

[E.S]

have you all installed the latest BM updates ?

Desktop Video Installer v11.7 - does not work properly with OBS version 26.1

 

[qhobbes]

I changed the Color Range from Partial to Default and the flickering went away. I'm using the following settings in 26.1:

 

[ChrisBraithwaite]

26.1.1 still doesnt work with blackmagic intensity shuttle https://obsproject.com/logs/FR-WOPZhcK1Q57ht

 

[ChrisBraithwaite]

okay i got it working. for anyone else who's having the same issue, it's not an OBS problem (not necessarily, anyway) its a case of you need to update your desktop video. I installed:

Software Update
13 Nov 2020
Blackmagic Desktop Video 11.7

From: https://www.blackmagicdesign.com/uk/support/family/capture-and-playback

Hope this helps someone

 

[afbcmanila]

okay i got it working. for anyone else who's having the same issue, it's not an OBS problem (not necessarily, anyway) its a case of you need to update your desktop video. I installed:

Software Update
13 Nov 2020
Blackmagic Desktop Video 11.7

From: https://www.blackmagicdesign.com/uk/support/family/capture-and-playback

Hope this helps someone

This really helped me. Thank you!