Question / Help BlackMagic Intensity P4k Disconnects

mplummer

New Member
Hello,

I keep having issues with my 4K disconnecting from my stream and I'm not sure as to why. It's very random and I haven't been able to figure out. At times, I see the HDMI video input in the BlackMagic Desktop software and I'll notice it will automatically show as disconnect. Sometimes re-seating works, other times it doesn't. Sometime, it comes back by itself. I've attached logs. Can anyone see any issues that could help me diagnose my issue?
 

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