Question / Help Black screen when using Window Capture on a Lenovo laptop with Intel UHD Graphics 620 adapter

[janvdvelde]

Hello, I have just installed OBS Studio on my Lenovo laptop (with an Intel UHD Graphics 620 adapter), and I was trying to test recording with a Window Capture source. However, everytime the preview and the recording only show a black screen (but sounds are recorded). Since it is neither an NVIDIA-, nor an AMD-based laptop, the wiki about laptop troubleshooting (https://obsproject.com/wiki/Laptop-Troubleshooting) is not really helpful for my situation... Can someone help ? Thanks in advance !

 

[koala]

You tried to capture Google Chrome. Not every window can be window-captured, especially the ones who do their own rendering and use hardware acceleration. Microsoft Office and Chrome are examples for this. It isn't possible to capture Windows store apps, either.

Office and Chrome can be captured, if you disable hardware acceleration in their respective settings. Windows store apps can only be captured through display capture.

 

[MCBYT]

You tried to capture Google Chrome. Not every window can be window-captured, especially the ones who do their own rendering and use hardware acceleration. Microsoft Office and Chrome are examples for this. It isn't possible to capture Windows store apps, either.

Office and Chrome can be captured, if you disable hardware acceleration in their respective settings. Windows store apps can only be captured through display capture.

Would the same apply to game capture? I have MCW10 from the Windows Store and can both game capture and display* capture it.

 

[Osiris]

Windows Store games can be captured if they use DirectX or OpenGL, with game capture.