Black screen. Laptop.

Most important: it says your graphics drivers are outdated for your integrated graphics (maybe also your dedicated graphics). update them and maybe it will work.

Other comments:
1. you should run OBS as administrator so it can give itself higher priority and thus more resources to encode.
2. if you can, you should definitely still try to encode using your dedicated card, as nvidia NVENC is far more efficient than amd AMF encoder.
3. your log does not contain any recordings. you should do a recording even if it is blackscreen in the log you post. (aka record a video and then stop recording, then post the log).
4. you have game DVR on. you should turn game bar / game DVR off in swttings because it takes resources and can sometimes interfere with OBS.
 
were491 said:
Most important: it says your graphics drivers are outdated for your integrated graphics (maybe also your dedicated graphics). update them and maybe it will work.

Other comments:
1. you should run OBS as administrator so it can give itself higher priority and thus more resources to encode.
2. if you can, you should definitely still try to encode using your dedicated card, as nvidia NVENC is far more efficient than amd AMF encoder.
3. your log does not contain any recordings. you should do a recording even if it is blackscreen in the log you post. (aka record a video and then stop recording, then post the log).
4. you have game DVR on. you should turn game bar / game DVR off in swttings because it takes resources and can sometimes interfere with OBS.
Click to expand...
I have updated NVIDIA and nothing. The integrated graphics card also does not support screen recording.

I only use OBS for Chrome recording, not for games. I have no idea what I can do.

Current logs from recording a black screen: https://obsproject.com/logs/WQeO18TtZFYS-4KQ
 
I meant updating the AMD graphics, which may also cause the issue. It says your AMD graphics may be outdated.
 
you can probably go to your manufacturers' website (search for your model & go to the 'drivers' section), or
AMD's own site has downloads as well (select your model of integrated graphics)
 
15:58:13.520: [AMF] The detected AMF runtime is too old, please update your drivers.
15:58:13.520: [AMF] AMF Runtime is outdated.
15:58:13.586: [AMF] AMF Test failed due to one or more errors.
Click to expand...

you might just have to download drivers directly from amd if you haven't already

i think there could be other issues though, most importantly have you tried with disabled antivirus and running OBS in administrator?

also, in the preview is it also a black screen? you could also try selecting the source then pressing ctrl+f or making it visible (click the eye icon), sometimes that fixes issues.

lastly, if you haven't already, read the stickied post on laptop blackscreens, but i assume you did.
 
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