Question / Help Black Screen After Updating

[Julian Thompson]

Hi,
I was able to record a screen capture without an issue on my mac air, however after updating the software the screen capture is now just a black screen. Can someone please help with resolving this issue.

Thanks a lot

 

[Julian Thompson]

Please disregard, Ive resolved the issue

 

[dodgepong]

Can you describe what you did to fix it?

 

[Jordan Hedrick]

Mine says that my log file is either too big or not complete or it'll pop up with an error screen