Question / Help Bitrate goes to 0 on PUBG

[Oshiego]

Hi, I have a dual PC setup and I run my OBS on my streaming PC.
Streaming PC Specs:
Ryzen 1600
GTX780
8GB RAM
Elgato HD60 Pro

I realized that after some times streaming, the bitrate will turn 0 and OBS hangs there not allowing me to stop stream or enable/disable preview. I have to force shutdown the application. I did try 2 times and it happened on the second try.

Attached is my log file. Hope to get some help here.

 

[Narcogen]

I see this error in the log:

20:50:12.609: device_swapchain_create (D3D11): Failed to create swap chain (887A0005)
20:50:12.609: Device Removed Reason: 887A0006

But the only usual references I see to this are regarding problems running certain games, not a problem running OBS.

The only other unusual thing I notice in your log is your use of the Film tune setting in your encoder. Have you tried turning that off? Are your Nvidia drivers on the streaming machine up-to-date?

Also have you turned Game Mode off (not just game bar and dvr, but "game mode" which should be an option in your version of Win10 as you appear to have the latest).

 

[Oshiego]

This

I see this error in the log:

20:50:12.609: device_swapchain_create (D3D11): Failed to create swap chain (887A0005)
20:50:12.609: Device Removed Reason: 887A0006

But the only usual references I see to this are regarding problems running certain games, not a problem running OBS.

The only other unusual thing I notice in your log is your use of the Film tune setting in your encoder. Have you tried turning that off? Are your Nvidia drivers on the streaming machine up-to-date?

Also have you turned Game Mode off (not just game bar and dvr, but "game mode" which should be an option in your version of Win10 as you appear to have the latest).

This issue did not happen when i tried streaming games like Dota 2, League of Legends, Rainbow Six Siege. However, I will try as what you said and make an update here.

 

[Narcogen]

It will help performance overrall to turn off Game Mode if it is on. That feature is designed to devote all resources to one application, so it makes the game run well, but starves OBS of resources.

The crash itself looks like a driver issue.

 

[Oshiego]

I did turned off Game Mode actually. My main gaming rig has no Game Mode turned on.

Driver meaning to say Nvidia Driver?

 

[Narcogen]

Yes.