Question / Help Avermedia Livegamer HD 2 Freezing

T

TheApproman

New Member
Hey

Im having issues with a freezing Avermedia capture card. It would start up normal, but after time, it would freeze and after trying to re-add the device it would show up black. This is also relevant in REcentral. About 10 minutes after I leave it alone, the display would just pause permamently and after that it automatically starts black. It may work after reset or the next day until I run into the same problem. I´ve managed to have 2 streams out of 5 when it didnt do this. Otherwise I´d have to call off the stream after it would turn out not-working after I left it alone and played the intro-screen and waiting music for 10 or so minutes.

What I´ve tried:

- checking the connectivity manually. When I try to insert the card into it´s PCI-e slot, I need to put it in sort of an angle, because otherwise I cant safe-screw it. If there however was a connection issue, the display wouldnt show anything in the first place...right?

- reinstalling software and drivers

- Taking CPU off powersaving mode.

log below

Code: 
16:49:18.829: CPU Name: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz
16:49:18.829: CPU Speed: 4008MHz
16:49:18.829: Physical Cores: 4, Logical Cores: 8
16:49:18.829: Physical Memory: 16330MB Total, 11607MB Free
16:49:18.829: Windows Version: 10.0 Build 15063 (revision: 296; 64-bit)
16:49:18.829: Running as administrator: false
16:49:18.830: Aero is Enabled (Aero is always on for windows 8 and above)
16:49:18.830: Portable mode: false
16:49:18.836: OBS 19.0.2 (64bit, windows)
16:49:18.836: ---------------------------------
16:49:18.836: ---------------------------------
16:49:18.836: audio settings reset:
16:49:18.836:     samples per sec: 44100
16:49:18.836:     speakers:        2
16:49:18.838: ---------------------------------
16:49:18.838: Initializing D3D11...
16:49:18.838: Available Video Adapters:
16:49:18.839:     Adapter 1: NVIDIA GeForce GTX 980
16:49:18.839:       Dedicated VRAM: 4257939456
16:49:18.839:       Shared VRAM:    4266829824
16:49:18.839:       output 1: pos={0, 0}, size={1920, 1080}, attached=true
16:49:18.839:       output 2: pos={1920, 0}, size={1920, 1080}, attached=true
16:49:18.840: Loading up D3D11 on adapter NVIDIA GeForce GTX 980 (0)
16:49:19.273: D3D11 loaded successfully, feature level used: 45056
16:49:19.808: ---------------------------------
16:49:19.808: video settings reset:
16:49:19.808:     base resolution:   1920x1080
16:49:19.808:     output resolution: 1920x1080
16:49:19.808:     downscale filter:  Bicubic
16:49:19.808:     fps:               60000/1001
16:49:19.808:     format:            NV12
16:49:19.809: Audio monitoring device:
16:49:19.809:     name: Oletusarvo
16:49:19.809:     id: default
16:49:19.809: ---------------------------------
16:49:19.810: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
16:49:19.811: [CoreAudio encoder]: CoreAudio AAC encoder not installed on the system or couldn't be loaded
16:49:19.812: [AMF] Encountered Exception during AMF initialization: Unable to load 'amfrt64.dll', error code 126.
16:49:19.812: Failed to initialize module 'enc-amf.dll'
16:49:19.824: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
16:49:19.824: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
16:49:19.825: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
16:49:19.825: Failed to load 'en-US' text for module: 'obs-browser.dll'
16:49:19.825: [browser_source: 'Version: 1.29.0']
16:49:19.827: NVENC supported
16:49:19.862: Couldn't find VLC installation, VLC video source disabled
16:49:19.866: No blackmagic support
16:49:19.898: ---------------------------------
16:49:19.898:   Loaded Modules:
16:49:19.898:     win-wasapi.dll
16:49:19.898:     win-mf.dll
16:49:19.898:     win-dshow.dll
16:49:19.898:     win-decklink.dll
16:49:19.898:     win-capture.dll
16:49:19.898:     vlc-video.dll
16:49:19.898:     text-freetype2.dll
16:49:19.898:     rtmp-services.dll
16:49:19.898:     obs-x264.dll
16:49:19.898:     obs-vst.dll
16:49:19.898:     obs-transitions.dll
16:49:19.898:     obs-text.dll
16:49:19.898:     obs-qsv11.dll
16:49:19.898:     obs-outputs.dll
16:49:19.898:     obs-filters.dll
16:49:19.898:     obs-ffmpeg.dll
16:49:19.898:     obs-browser.dll
16:49:19.898:     image-source.dll
16:49:19.898:     frontend-tools.dll
16:49:19.898:     enc-amf.dll
16:49:19.898:     coreaudio-encoder.dll
16:49:19.898: ==== Startup complete ===============================================
16:49:19.900: All scene data cleared
16:49:19.900: ------------------------------------------------
16:49:19.915: WASAPI: Device 'Kaiuttimet (High Definition Audio -laite)' initialized
16:49:19.916: [WASAPISource::TryInitialize]:[Mikrofoni (2–Yeti Stereo Microphone)] Failed to activate client context: 88890004
16:49:19.916: [WASAPISource::WASAPISource] Device '{0.0.1.00000000}.{02e06d7a-f69c-4534-9c37-97bbf7d93305}' not found.  Waiting for device
16:49:19.958: ---------------------------------
16:49:19.958: [DShow Device: 'Videokaappauslaite 2'] settings updated:
16:49:19.958:     video device: Microsoft® LifeCam HD-5000
16:49:19.958:     video path: \\?\usb#vid_045e&pid_076d&mi_00#7&f19346a&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
16:49:19.958:     resolution: 640x480
16:49:19.958:     fps: 30.00 (interval: 333333)
16:49:19.958:     format: YUY2
16:49:20.007: adding 23 milliseconds of audio buffering, total audio buffering is now 23 milliseconds
16:49:20.783: warning: deprecated pixel format used, make sure you did set range correctly
16:49:20.798: Switched to scene 'Konsolistriimi PS2 - PS4/WiiU'
16:49:20.798: ------------------------------------------------
16:49:20.798: Loaded scenes:
16:49:20.798: - scene 'Aloitus':
16:49:20.798:     - source: 'Kuva' (image_source)
16:49:20.798:     - source: 'Alertit' (browser_source)
16:49:20.798:     - source: 'Kuppi' (browser_source)
16:49:20.798: - scene 'Pelikuva':
16:49:20.798:     - source: 'Monitori 2' (monitor_capture)
16:49:20.798:     - source: 'Alertit' (browser_source)
16:49:20.798:     - source: 'Kuppi' (browser_source)
16:49:20.798: - scene 'Nauhoitus':
16:49:20.798:     - source: 'Monitori' (monitor_capture)
16:49:20.798: - scene 'Unboxaus':
16:49:20.798:     - source: 'Alertit' (browser_source)
16:49:20.798:     - source: 'Kuppi' (browser_source)
16:49:20.798: - scene 'Konsolistriimi NES -N64/PS1':
16:49:20.798:     - source: 'Tausta' (image_source)
16:49:20.798:     - source: 'Karikatyyri' (image_source)
16:49:20.798:         - filter: 'Värinkorjaus' (color_filter)
16:49:20.798:         - filter: 'Terävöitä' (sharpness_filter)
16:49:20.798:     - source: 'Kuppi' (browser_source)
16:49:20.798:     - source: 'Alertit' (browser_source)
16:49:20.798:     - source: 'Facecam' (dshow_input)
16:49:20.798: - scene 'Konsolistriimi PS2 - PS4/WiiU':
16:49:20.799:     - source: 'Alertit' (browser_source)
16:49:20.799:     - source: 'Kuppi' (browser_source)
16:49:20.799:     - source: 'Videokaappauslaite 2' (dshow_input)
16:49:20.799: ------------------------------------------------
16:49:20.808: Facecam: data.GetDevice failed
16:49:20.808: Facecam: Video configuration failed
16:49:27.986: Videokaappauslaite: DecodeDeviceId failed
16:49:27.986: Videokaappauslaite: Video configuration failed
16:49:27.986: User added source 'Videokaappauslaite' (dshow_input) to scene 'Konsolistriimi PS2 - PS4/WiiU'
16:49:28.116: ---------------------------------
16:49:28.116: [DShow Device: 'Videokaappauslaite'] settings updated:
16:49:28.116:     video device: AVerMedia Live Gamer HD 2
16:49:28.116:     video path: \\?\usb#vid_07ca&pid_0570&mi_00#7&1183b11f&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
16:49:28.116:     resolution: 640x480
16:49:28.116:     fps: 59.94 (interval: 166834)
16:49:28.116:     format: YUY2
16:49:28.121: DShow: HDevice::ConnectPins: failed to connect pins (0x8007001F):
16:49:28.659: DShow: Run failed (0x800705AA):
16:49:30.022: ---------------------------------
16:49:30.022: [DShow Device: 'Videokaappauslaite'] settings updated:
16:49:30.022:     video device: AVerMedia LGHD Stream Engine - 1
16:49:30.022:     video path:
16:49:30.022:     resolution: 1920x1080
16:49:30.022:     fps: 60.00 (interval: 166666)
16:49:30.022:     format: YUY2
16:49:30.073: DShow: Run failed (0x800705AA):

Thanks in advance.
 
wallrik

wallrik

Member
Try uninstalling all the AVerMedia stuff and see what happens if you just let Windows handle it.
Also, make sure you only add the capture card once, then re-use the source if you need it in multiple scenes.
I don't think you need to use the stream engine thing that AVerMedia provides.

I say that because the error you're getting is this, 0x800705AA: ERROR_NO_SYSTEM_RESOURCES "Insufficient system resources exist to complete the requested service."

From some quick Google kung fu that most likely just means that the capture card is already in use.
 
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