Bug Report Avermedia GL310 - Black screen

Wyrlwind

New Member
Hi,

Since I've updated OBS 10 min ago, OBS does not display my avermedia GL310 stream, I have a black screen instead.
I had to go back to the previous version to get my video stream again.

Thanks,

Wyrlwind
 
Last edited:
I know that this doesn't fix your issue, but may provide you a workaround. I still need to create a log and submit my issue, as it is similar.

I have (LGX) GC550 | AVerMedia. I updated the driver and to Rec Central 4. I've been out of streaming for several months, and thought it a good idea to start fresh and up to date. That said, I am also running 20.1.3 64 bit. I too get the blank screen now. I found an oddity where if I leave the video capture enabled (I do not use a web cam) when I shut down, it comes up blank at my next startup. I created a duplicate Video Capture, and this is how I get around it... for now:

When I start up the next time, I disable the previous one that was enabled, and then enable the one that was disabled. I alternate. If I have only one, I might have to start Rec Central, let it run for a few minutes, close it down and then run OBS. By doing it this way, with the two capture sources, I have given myself a 100% guarantee that it'll work... albeit in an awkward manner.

Anyone from OBS reading this can contact me directly with any specific steps to capture this correctly in a log, or otherwise. Until I can sit down and better articulate this with an error log, I thought to stop by here and provide a workaround for Wyrlwind. I actually stopped by because I heard that there was an update and was hoping to read something about this very thing.
 
i'm having the same issue. obs can see the avermedia as a video capture but when selected with all setting correct it just shows a black screen
i know the apture card workd bcoz if you open the REcentral and place it on a seperate screen you can window capture the avermedia card but it wont work as a video capture. can anyone help with this issue as doing that way uses more cpu power and it worked fine b4 the update on windows yesterday ?
 
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