Question / Help Authentication Failure

[Saberous]

Staring on the 23rd of May 2020. I started getting an error when opening OBS.

I've reset my stream key, uninstalled and reinstalled OBS. reset stream key after un/re install and I'm still getting the issue.

Any thoughts on how to resolve?

https://obsproject.com/logs/VuSBj3zjZ0Dki7Fs

 

[FerretBomb]

Disconnect your Twitch account inside OBS from Settings->Stream, then connect it again.

Resetting your key on the Twitch site won't fix how connected accounts auth.
Un/reinstalling won't fix it as settings are stored independently of the OBS program itself, and will persist through un/reinstalls.

I'm also seeing a number of severe issues in your log, unrelated to the issue above:
-Your monitors are connected to two separate GPUs. They should all be connected to the same one. Yes, this matters. Why is that 1060 even in there? It's just killing your PCIe lane multiplier by forcing it to split down to x8 mode for two cards, instead of running your main card in x16 mode. You REALLY should remove the 1060.
-You are running at disparate refresh rates. There's a long-standing Windows bug that causes problems when not all monitors are running at the same refresh. It's planned to be fixed in Win10 2004 sometime later this, or next year. In the meantime all connected monitors need to run at the same refresh rate to avoid the bug which can cause stutter and judder.
-You have a Monitor Capture and a Game Capture in the same Scene. NEVER do that, it causes erratic performance issues; rendering delay, encoding lag, even in-game performance problems in some cases. If you NEED a Display Capture, put it into a separate scene. But be aware that Display Captures generally should be avoided except as an absolute last-resort.

 

[Saberous]

I've disconnected Twitch and reconnected it from OBS. As it is required to do so for adding a key, and it continues to happen. My stream pc is not having this issue and it's set the same way. This happens on application close and re-open as well as system boot. The Key always has to be replaced and I have to login to twitch. Gets a little annoying after the 9th time.

Since you took the time to write about it. Remember each to their own.

Yes 3 monitors at 1080p 60Hz are connected to my 1060 which is also used as a physx card. I play many games that utilize that tech. Witcher 3/Batman Arkham games to name a couple.
My 2080 is powering my ASUS ROG Swift PG278QR gsync at 1440p 165hz.

You are correct when you said “……..In the meantime all connected monitors need to run at the same refresh rate to avoid the bug which can cause stutter and judder.” Running the same resolution and refresh rate is the recommend way.

But I don’t have this issue when using a 2nd card.

I have found that having all 4 monitors plugged into my 2080 I experience a small drop in FPS when playing games and running addition applications that need graphics power when not running a second card. (Hardware Acceleration for example causes lag for me). My testing has shown that I lose about 4%-15% performance running on a single card in certain games.

When you have one graphics card, and multiple monitors your one card is sharing resources to those other monitors applications being used. Example, let’s say you have running codmw.exe Chrome/firefox.exe, obs.exe, discord.exe and say icue.exe, 5 applications that are using the same resources. Now yes the game.exe will be using 90% or more of gfx system resources. The left over resources go to the other applications. Now if those other applications need more gfx power that might cause some lag causing a dip and lose in frames while the card re allocates resources and stabilizes. It’s pretty much the same premise with CPU’s. An application wants resources, the cpu will allocate system resources, and there might be some resources allocation lag until the system stabilizes.

I don’t have this issue when running a 2nd card. The 2nd card is dedicated to the other 4 applications and its resources are only on the 1060 leaving the 2080 resources alone for the game application.

You said I’m hurting my PCIe x16 lanes by running the 2nd card, but I see no performance improvements when running the 2080.

Now you can reply saying I have defect hardware, but my mobo and gfx card, were rma’ed to manufacture, and they returned the same ones saying my equipment past all tests.

I get a benefit of about 4%-15% improved system performance when running the 2nd card. My systems frame rate doesn’t dip as much and stays sold in a lot of games.

I know Nvidia physx isn’t in all games. Even though COD:MW/BF4&5 doesn’t list it as physx title, I do see system usage in my physx card during have heavy particle effects moments. At first I thought these usage spikes could just be a coincidental fluke but testing with MSI afterburner OSD/TaskMan show’s there is direct usage activity when heavy particle effects go off.

See attached image

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ibb.co

I have never had any issues with Game Capture or Display capture but I will give your scenes suggestion a try. I do get some encoding and render lag, but that’s when I’m not using a stream pc.

I use an NDI plug-in from my game pc to my stream pc and my stream is going good. However from time to time when there is a obs update my system settings reset and I have to reconfig.


Intel Core i9 9900k @ 5.0GHz,
Corsair H100i Platinum,
Z390 ASUS Maximus XI Hero (Wi-Fi) MOBO,
32GB G.SKILL TridentZ DDR4 3600MHz
ASUS ROG STRIX RTX 2080 OC
EVGA GTX 1600 OC 6G (PhysX )
Asus Thor 1200 PSU
1 M.2 Samsung Evo 870 EVO 1TB
1 M.2 Samsung PM961 512GB
1 Samsung Evo 860 2TB
2 Samsung Evo 860 1TB
1 Samsung Evo 850 1TB
1 WD Gold 4TB 7200RPM 256MB ,
1 Seagate Barracuda 6TB 5400RPM 256MB,
Windows 10 Pro 64
Cosmos 2 Case
ASUS ROG Swift PG278QR 165Hz
2 Asus VH238 60Hz Monitors
1 Dell Monitor
Corsair K55: Keyboard
Logitech G700: Mouse

Stream PC:
Acer Predator Helios 300
Intel Core i7-7700HQ @2.80 GHz
16GB DDR4 RAM
256GB SSD
2TB Seagate HHD
GTX 1060-6GB

PS4

 

[Saberous]

Update.

So I've found that when I get the above mentioned error, if I close out of OBS and reopen it the error goes away and it connects to Twitch.

 

[D144F5D572]

So I've looked up all the solutions for this. (I'm getting the same but on Restream)

- Adding an exception to Windows Firewall does nothing
- Adding the credentials again will not fix the issue
- Closing and opening OBS each time this happens is a rudimentary solution

What works is ignoring the 'Recommended' option and just put your stream key manually. That's it.

 

[rmge06]

Just found a temporary solution.

This only works if your OBS is already logged in to Twitch.

In Settings > Stream, just keep disabling and enabling Bandwidth Test Mode until it authenticates.

WHY DOES THIS EVEN HAPPEN