Question / Help August VGB100 Windows 7 no video with 3rd party driver

[Wayne Heminghous]

I just purchased an August VGB100 USB video capture device and have some trouble getting it to come up now in OBS. At first I used the driver that came with it and the video was just awful. I did a bit of digging and on Amazon where I purchased it, they suggested using the "Capit" driver from mygica.com/html/Support/, which I did and now I get very clean video in the Arcsoft Showbiz software that came with it, but I get NO video in OBS.

When I was using the native driver, I did get the same crappy, static video in both the OBS software and the Arcsoft Showbiz. I am guessing there is some sort of disconnect between the new driver and the OBS software? Can someone please point me in the right direction to get the video to load in OBS now that I've cleared the driver issue up? Maybe a 3rd driver somewhere is the answer??

 

[Wayne Heminghous]

Here are the log files. Hopefully someone can help or I'll be back to the drawing board

 

[Fenrir]

Moving your thread to the proper forum (this is the OBS Classic forum, and you're on Studio.)

 

[Fenrir]

From your logs:

12:12:50.839: DShow: Run failed (0x800705AA): Insufficient system resources exist to complete the requested service.

Looks like your PC can't open the card because it's being overloaded. Try removing any other USB devices you might be using. Also verify that the mode you're trying to set the card at is supported by the card.

 

[Wayne Heminghous]

Thank you. Is there a list of compatible capture hardware somewhere?

 

[Wayne Heminghous]

I am not running ANY other USB devices! I don't buy that the system can't open it due to resources, it will run all day long in ArcSoft Showbiz.

I am trying to run it in NTSC, just like in ArcSoft, so yes, I am quite sure the video mode is compatible

 

[Fenrir]

Try removing your webcam. Those are generally connected via internal USB, and I doubt that the ShowBiz software is trying to open the webcam at the same time as the capture card.

 

[Wayne Heminghous]

I'm not sure what you mean by try removing my webcam, like from the system devices?! I can switch source back and forth between webcam and video capture in Showbiz now and could do the same in OBS on the old driver, but not with the new on (just no video at all from the capture device). Video was so bad with the original driver it was not even worth using.

Again, is there a list of compatible / tested USB video capture devices somewhere on the forum? I am just trying to take live composite video out of my camcorder and do a facebook live with it.

 

[Fenrir]

I'm not sure what you mean by try removing my webcam, like from the system devices?! I can switch source back and forth between webcam and video capture in Showbiz now and could do the same in OBS on the old driver, but not with the new on (just no video at all from the capture device). Video was so bad with the original driver it was not even worth using.

Again, is there a list of compatible / tested USB video capture devices somewhere on the forum? I am just trying to take live composite video out of my camcorder and do a facebook live with it.

Ah nevermind, I misread the log. It looked like you had added two video capture devices, one being your integrated webcam.

There's no real list, if the device is DirectShow compatible, it will work in OBS Studio. Many times, cards don't offer proper DirectShow drivers (their apps use something proprietary) and it causes issues. See if you can add the card to another program that uses a webcam, like Skype or Hangouts and test if it works there. The error is that there are not enough system resources available, which is not an OBS issue, it's a driver/system issue unfortunately.