Audio Issue with Streaming on PC

jaym14051

New Member
Our business live streams services to the public using OBS through our webpage. When viewers watch the live stream on a desktop computer or a tablet, the video is fine, but the audio overlaps and the volume is too quiet. People using an iPhone do not have any issue. We are not tech savvy as far as coding goes. Can anyone give advice?
 

x9xkx

New Member
Same issue, audio clip of it here.

There is a white noise sound, a weird reverb begins after 5-10 seconds, and then the sound fades out completely. My streaming settings:
  • 3000 Kbps
  • Audio bitrate: 160
  • Video Encoder: Hardware (NVENC, H.264)
  • Encoder Preset: P6 Audio encoder: AAC (Default)
I'm pulling from my desktop audio (which I've always done), and I checked all of my sound inputs/outputs. My computer mic is off, and I'm online via ethernet. I haven't changed anything in terms of settings or software, so I'm very confused. Any help would be greatly appreciated.
 

jaym14051

New Member
More specifically, we can hear the audio in real time, but then a replay of that same audio with a 20-30 delay plays over top the real time audio. For example, it sounds as though the person speaking is performing a "round" with themselves. We have tried to adjust the bitrate of the video/audio with no luck.
 

AaronD

Active Member
More specifically, we can hear the audio in real time, but then a replay of that same audio with a 20-30 delay plays over top the real time audio. For example, it sounds as though the person speaking is performing a "round" with themselves. We have tried to adjust the bitrate of the video/audio with no luck.
Are you watching the stream with sound on? And is your Desktop Audio still Default? (Settings -> Audio)
20-30 seconds is about right for a round-trip server delay.
 

Lawrence_SoCal

Active Member
2 issues
1. Audio config for mobile device speakers and for 'real' (ie. capable) speakers are different. Lots of discussions that if you truly optimize for one audience, the other won't be happy. So most try and find an acceptable medium ground in terms of setting a target audio level, and often using audio compression
2. Be VERY careful with your audio sources in OBS Studio... you are describing an audio loop.

How _exactly_ are getting audio to OBS Studio? do you have an audio system for multiple microphones, and getting audio mix from that system?

for example, are you capturing Desktop Audio and watching a preview of the livestream on OBS Studio PC (such that browser session audio (naturally delayed) of livestream ending up back in livestream (again, ie a loop)
For me, as I had no need for anything in "Desktop Audio", I disabled it within OBS Studio Global Settings. Then I added only the Microphone input as an Audio Source. Then make sure that mic can't pick up from open speakers any delayed audio from livestream (ie, an echo loop). Typical is for OBS Studio operator to wear headphones, if not in sound isolated space from where Mics are located
 
Last edited:
Top