Question / Help Audio dropping completely

Holliee

New Member
Hi!
I'm having an issue where my audio goes completely out. It can be only a few seconds or long stretches of time. It cuts out all audio - my external mic, game chat, music, etc. This is live, by the way, not just VODs.I can't seem to find anything provoking it. I'm not switching apps/scenes. The video portion isn't buffering. In the first stream I had 0 dropped frames and in the most recent I think it was something like .1%. Any ideas?

ETA:
Also, sometimes the party chat alone just goes out?
I can still hear them in game perfectly though.


Specs:
i7 6700
RX 470
16GB RAM
240GB ssd + 2 TB hdd
Avermedia Live Gamer HD
Blue Yeti
--- and I'm streaming from console through my PC.

Log file:
https://gist.github.com/94cf0888a2602bb6573b6845a2cdf4fb
 
Last edited:

Sapiens

Forum Moderator
Update to the latest version of OBS Studio and see if the problem still happens. If it does, please post an updated log file.
 

Holliee

New Member
I updated and it's still happening. Last log file:

https://gist.github.com/6eaf87549d81c1d15478d25542970f1f


ETA:

That may have been the wrong log file!
Here's current just in case.

23:42:11.692: CPU Name: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
23:42:11.692: CPU Speed: 3408MHz
23:42:11.692: Physical Cores: 4, Logical Cores: 8
23:42:11.692: Physical Memory: 16336MB Total, 13402MB Free
23:42:11.692: Windows Version: 6.3 Build 9600 (revision: 17415; 64-bit)
23:42:11.692: Running as administrator: false
23:42:11.692: Aero is Enabled (Aero is always on for windows 8 and above)
23:42:11.692: Portable mode: false
23:42:11.701: OBS 0.16.6 (64bit, windows)
23:42:11.701: ---------------------------------
23:42:11.702: ---------------------------------
23:42:11.702: audio settings reset:
23:42:11.702: samples per sec: 44100
23:42:11.702: speakers: 2
23:42:11.702: ---------------------------------
23:42:11.703: Initializing D3D11..
23:42:11.703: Available Video Adapters:
23:42:11.703: Adapter 1: Radeon (TM) RX 470 Graphics
23:42:11.703: Dedicated VRAM: 4237623296
23:42:11.703: Shared VRAM: 4026531840
23:42:11.703: output 1: pos={0, 0}, size={1360, 768}, attached=true
23:42:11.703: output 2: pos={1360, 0}, size={1360, 768}, attached=true
23:42:11.704: Loading up D3D11 on adapter Radeon (TM) RX 470 Graphics (0)
23:42:11.709: D3D11 loaded sucessfully, feature level used: 45056
23:42:12.102: ---------------------------------
23:42:12.102: video settings reset:
23:42:12.102: base resolution: 1360x768
23:42:12.102: output resolution: 1280x720
23:42:12.102: downscale filter: Bicubic
23:42:12.102: fps: 30/1
23:42:12.102: format: NV12
23:42:12.103: ---------------------------------
23:42:12.108: [CoreAudio encoder]: Adding CoreAudio AAC encoder
23:42:12.108: [AMF Encoder] Version 1.4.2.3
23:42:12.109: [AMF Encoder] Runtime Library is on Version 1;3;0;5;1.2;201609161521.
23:42:12.109: [AMF Encoder] Runtime is on Version 1.3.0.5, compiled against Version 1.3.0.5.
23:42:12.114: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
23:42:12.114: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
23:42:12.114: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
23:42:12.115: Failed to load 'en-US' text for module: 'obs-browser.dll'
23:42:12.115: [browser_source: 'Version: 1.26.0']
23:42:12.116: LoadLibrary failed for 'nvEncodeAPI64.dll': The specified module could not be found.
23:42:12.116: (126)
23:42:12.240: VLC found, VLC video source enabled
23:42:12.243: No blackmagic support
23:42:12.275: ---------------------------------
23:42:12.275: Loaded Modules:
23:42:12.275: win-wasapi.dll
23:42:12.275: win-mf.dll
23:42:12.275: win-dshow.dll
23:42:12.275: win-decklink.dll
23:42:12.275: win-capture.dll
23:42:12.275: vlc-video.dll
23:42:12.275: text-freetype2.dll
23:42:12.275: rtmp-services.dll
23:42:12.275: obs-x264.dll
23:42:12.275: obs-transitions.dll
23:42:12.275: obs-text.dll
23:42:12.275: obs-qsv11.dll
23:42:12.275: obs-outputs.dll
23:42:12.275: obs-filters.dll
23:42:12.275: obs-ffmpeg.dll
23:42:12.275: obs-browser.dll
23:42:12.276: image-source.dll
23:42:12.276: frontend-tools.dll
23:42:12.276: enc-amf.dll
23:42:12.276: coreaudio-encoder.dll
23:42:12.276: ==== Startup complete ===============================================
23:42:12.287: All scene data cleared
23:42:12.287: ------------------------------------------------
23:42:12.297: WASAPI: Device 'Speakers (2- High Definition Audio Device)' initialized
23:42:12.300: WASAPI: Device 'Microphone (Yeti Stereo Microphone)' initialized
23:42:12.321: ---------------------------------
23:42:12.321: [DShow Device: 'Video Capture Device 1'] settings updated:
23:42:12.321: video device: AVerMedia HD Capture C985 Bus 3
23:42:12.321: video path: \\?\pci#ven_1af2&dev_a001&subsys_a0011af2&rev_00#4&3632f028&0&00e6#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{957bd672-7934-4b55-b81a-3e22b14c679a}
23:42:12.321: resolution: 1280x720
23:42:12.321: fps: 60.00 (interval: 166666)
23:42:12.321: format: YV12
23:42:12.323: using video device audio: yes
23:42:12.323: sample rate: 48000
23:42:12.323: channels: 2
23:42:12.323: audio type: Capture
23:42:12.332: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
23:42:12.576: [Media Source 'Upward dust']: settings:
23:42:12.576: input: C:/Users/Hollie & Bill/Desktop/twitch/-IN USE-/Upward Dust.mp4
23:42:12.576: input_format: (null)
23:42:12.576: is_looping: yes
23:42:12.576: is_forcing_scale: yes
23:42:12.576: is_hw_decoding: yes
23:42:12.576: is_clear_on_media_end: yes
23:42:12.576: restart_on_activate: yes
23:42:12.799: [Media Source 'Big dust']: settings:
23:42:12.799: input: C:/Users/Hollie & Bill/Desktop/twitch/-IN USE-/Big dust.mp4
23:42:12.799: input_format: (null)
23:42:12.799: is_looping: yes
23:42:12.799: is_forcing_scale: yes
23:42:12.799: is_hw_decoding: yes
23:42:12.799: is_clear_on_media_end: yes
23:42:12.799: restart_on_activate: yes
23:42:12.814: [Media Source 'Fine dust']: settings:
23:42:12.814: input: C:/Users/Hollie & Bill/Desktop/twitch/-IN USE-/Fine Dust.mp4
23:42:12.814: input_format: (null)
23:42:12.814: is_looping: yes
23:42:12.814: is_forcing_scale: yes
23:42:12.814: is_hw_decoding: yes
23:42:12.814: is_clear_on_media_end: yes
23:42:12.814: restart_on_activate: yes
23:42:12.820: ---------------------------------
23:42:12.820: [DShow Device: 'WEBCAM'] settings updated:
23:42:12.820: video device: Logitech HD Pro Webcam C920
23:42:12.820: video path: \\?\usb#vid_046d&pid_082d&mi_00#6&1ff56b2b&0&0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
23:42:12.820: resolution: 1280x720
23:42:12.820: fps: 30.00 (interval: 333333)
23:42:12.820: format: I420
23:42:14.403: Switched to scene 'Basic'
23:42:14.404: ------------------------------------------------
23:42:14.404: Loaded scenes:
23:42:14.404: - scene 'Basic':
23:42:14.410: - source: 'Background' (image_source)
23:42:14.410: - source: 'Video Capture Device 1' (dshow_input)
23:42:14.410: - source: 'Hearthstone' (window_capture)
23:42:14.410: - source: 'wtf' (image_source)
23:42:14.410: - filter: 'Scroll' (scroll_filter)
23:42:14.410: - source: 'Alerts' (browser_source)
23:42:14.410: - source: 'Just Follows' (browser_source)
23:42:14.410: - source: 'WEBCAM' (dshow_input)
23:42:14.410: - filter: 'Sharpen' (sharpness_filter)
23:42:14.410: - filter: 'Color Correction' (color_filter)
23:42:14.410: - filter: 'Color Correction2' (color_filter)
23:42:14.410: - filter: 'Color Correction3' (color_filter)
23:42:14.410: - filter: '999777888' (color_filter)
23:42:14.410: - source: 'Image' (image_source)
23:42:14.410: - source: 'Follower' (text_gdiplus)
23:42:14.410: - filter: 'Scroll' (scroll_filter)
23:42:14.410: - source: 'h e x l i e' (image_source)
23:42:14.410: - scene 'Fullscreen Cam':
23:42:14.410: - source: 'WEBCAM' (dshow_input)
23:42:14.410: - filter: 'Sharpen' (sharpness_filter)
23:42:14.410: - filter: 'Color Correction' (color_filter)
23:42:14.410: - filter: 'Color Correction2' (color_filter)
23:42:14.410: - filter: 'Color Correction3' (color_filter)
23:42:14.410: - filter: '999777888' (color_filter)
23:42:14.410: - source: 'Alerts' (browser_source)
23:42:14.410: - source: 'Just Follows' (browser_source)
23:42:14.410: - scene 'Bigger Cam + Game':
23:42:14.410: - source: 'Background' (image_source)
23:42:14.410: - source: 'WEBCAM' (dshow_input)
23:42:14.410: - filter: 'Sharpen' (sharpness_filter)
23:42:14.410: - filter: 'Color Correction' (color_filter)
23:42:14.410: - filter: 'Color Correction2' (color_filter)
23:42:14.410: - filter: 'Color Correction3' (color_filter)
23:42:14.410: - filter: '999777888' (color_filter)
23:42:14.410: - source: 'Video Capture Device 1' (dshow_input)
23:42:14.410: - source: 'Skyline' (image_source)
23:42:14.410: - source: 'Fine dust' (ffmpeg_source)
23:42:14.410: - filter: 'Color Key' (color_key_filter)
23:42:14.410: - source: 'Big dust' (ffmpeg_source)
23:42:14.410: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.410: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.410: - source: 'Big dust' (ffmpeg_source)
23:42:14.410: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.410: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.410: - source: 'Alerts' (browser_source)
23:42:14.410: - source: 'Just Follows' (browser_source)
23:42:14.410: - source: 'Text (FreeType 2)' (text_ft2_source)
23:42:14.410: - filter: 'Scaling/Aspect Ratio' (scale_filter)
23:42:14.410: - filter: 'Scroll' (scroll_filter)
23:42:14.410: - filter: 'Crop/Pad' (crop_filter)
23:42:14.410: - scene 'Med Cam + Game':
23:42:14.410: - source: 'Firefox Window Capture' (window_capture)
23:42:14.410: - source: 'Video Capture Device 1' (dshow_input)
23:42:14.410: - source: 'Med Cam - Overlay' (image_source)
23:42:14.410: - source: 'Med Cam - Overlay3' (image_source)
23:42:14.410: - source: 'Med Cam - Overlay2' (image_source)
23:42:14.410: - filter: 'Color Correction' (color_filter)
23:42:14.410: - source: 'WEBCAM' (dshow_input)
23:42:14.410: - filter: 'Sharpen' (sharpness_filter)
23:42:14.410: - filter: 'Color Correction' (color_filter)
23:42:14.410: - filter: 'Color Correction2' (color_filter)
23:42:14.410: - filter: 'Color Correction3' (color_filter)
23:42:14.410: - filter: '999777888' (color_filter)
23:42:14.410: - source: 'Med Cam - Overlay4' (image_source)
23:42:14.410: - source: 'Fine dust' (ffmpeg_source)
23:42:14.410: - filter: 'Color Key' (color_key_filter)
23:42:14.410: - source: 'Fine dust' (ffmpeg_source)
23:42:14.410: - filter: 'Color Key' (color_key_filter)
23:42:14.410: - source: 'Big dust' (ffmpeg_source)
23:42:14.410: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.410: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.410: - source: 'Big dust' (ffmpeg_source)
23:42:14.410: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.410: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.410: - source: 'Big dust' (ffmpeg_source)
23:42:14.410: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.410: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.410: - source: 'Finding a match' (image_source)
23:42:14.410: - source: 'Alerts' (browser_source)
23:42:14.410: - source: 'Just Follows' (browser_source)
23:42:14.410: - scene 'STARTING SOON':
23:42:14.410: - source: 'S T A R T I N G' (image_source)
23:42:14.410: - source: 'S T A R T I N G - floral' (image_source)
23:42:14.411: - source: 'S T A R T I N G - pixel floral' (image_source)
23:42:14.411: - source: 'S T A R T I N G - cloudy' (image_source)
23:42:14.411: - filter: 'Color Correction' (color_filter)
23:42:14.411: - source: 'S T A R T I N G - ac grass' (image_source)
23:42:14.411: - source: 'S T A R T I N G - stitch floral' (image_source)
23:42:14.411: - source: 'S T A R T I N G - stars' (image_source)
23:42:14.411: - source: 'S T A R T I N G - Sunrise' (image_source)
23:42:14.411: - source: 'Big dust' (ffmpeg_source)
23:42:14.411: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.411: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.411: - source: 'Fine dust' (ffmpeg_source)
23:42:14.411: - filter: 'Color Key' (color_key_filter)
23:42:14.411: - source: 'Upward dust' (ffmpeg_source)
23:42:14.411: - filter: 'Color Key' (color_key_filter)
23:42:14.411: - source: 'Alerts' (browser_source)
23:42:14.411: - source: 'Just Follows' (browser_source)
23:42:14.411: - source: 'Chat' (browser_source)
23:42:14.411: - scene 'OFFLINE':
23:42:14.411: - source: 'O F F L I N E' (image_source)
23:42:14.411: - source: 'Offline - Stars' (image_source)
23:42:14.411: - source: 'Big dust' (ffmpeg_source)
23:42:14.411: - filter: 'Noise Suppression' (noise_suppress_filter)
23:42:14.411: - filter: 'Chroma Key' (chroma_key_filter)
23:42:14.411: - source: 'Fine dust' (ffmpeg_source)
23:42:14.411: - filter: 'Color Key' (color_key_filter)
23:42:14.411: - source: 'Upward dust' (ffmpeg_source)
23:42:14.411: - filter: 'Color Key' (color_key_filter)
23:42:14.411: - source: 'Alerts' (browser_source)
23:42:14.411: - source: 'Just Follows' (browser_source)
23:42:14.411: - scene 'BRB':
23:42:14.411: - source: 'BRB - Cubone' (image_source)
23:42:14.411: - source: 'BRB 1' (image_source)
23:42:14.411: - source: 'Alerts' (browser_source)
23:42:14.411: - source: 'Just Follows' (browser_source)
23:42:14.411: ------------------------------------------------
23:42:14.679: Update check: last known remote version is 0.16.6
23:42:37.139: ---------------------------------
23:42:37.139: [x264 encoder: 'simple_h264_stream'] preset: veryfast
23:42:37.139: [x264 encoder: 'simple_h264_stream'] settings:
23:42:37.139: rate_control: CBR
23:42:37.139: bitrate: 1900
23:42:37.139: buffer size: 1900
23:42:37.139: crf: 0
23:42:37.139: fps_num: 30
23:42:37.139: fps_den: 1
23:42:37.139: width: 1280
23:42:37.139: height: 720
23:42:37.139: keyint: 60
23:42:37.139: vfr: off
23:42:37.139:
23:42:37.139: [x264 encoder: 'simple_h264_stream'] custom settings: scenecut=0
23:42:37.145: [CoreAudio AAC: 'simple_aac']: settings:
23:42:37.145: mode: AAC
23:42:37.145: bitrate: 128
23:42:37.145: sample rate: 44100
23:42:37.145: cbr: on
23:42:37.145: output buffer: 1536
23:42:37.145: [rtmp stream: 'simple_stream'] Connecting to RTMP URL rtmp://live-iad.twitch.tv/app...
23:42:37.189: [rtmp stream: 'simple_stream'] Interface: Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
23:42:38.571: [rtmp stream: 'simple_stream'] Connection to rtmp://live-iad.twitch.tv/app successful
23:42:38.573: ==== Streaming Start ===============================================
23:43:23.129: adding 23 milliseconds of audio buffering, total audio buffering is now 69 milliseconds
23:44:17.010: ---------------------------------
23:44:17.010: [x264 encoder: 'simple_h264_stream'] settings:
23:44:17.010: rate_control: CBR
23:44:17.010: bitrate: 1700
23:44:17.010: buffer size: 1700
23:44:17.010: crf: 0
23:44:17.010: fps_num: 30
23:44:17.010: fps_den: 1
23:44:17.010: width: 1280
23:44:17.010: height: 720
23:44:17.010: keyint: 60
23:44:17.010: vfr: off
23:44:17.010:
23:44:17.010: [x264 encoder: 'simple_h264_stream'] custom settings: scenecut=0
23:44:17.014: Settings changed (outputs)
23:44:17.014: ------------------------------------------------
 
Last edited:
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