Question / Help Aspect Ratio Changes When File Played Back on Another Device

Kimberly21570

New Member
When recording, I am able to get the content full screen. It plays back full screen on the computer where it was captured, but when I copy the file for playback on another PC, the aspect ratio changes and I have large areas of black either on the sides or top and bottom, depending upon the setting I used to record the content. Why is this happening? Are there settings I can change prior to capture to correct this? I'm recording via a capture card with HDMI input/output, on an HP computer running Windows 10 Professional, if that matters.

Thanks!
 

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R1CH

Forum Admin
Developer
You're recording in a 4:3 aspect ratio (1024x768), most TVs and monitors these days are 16:9. The physical size of the devices is likely different.
 
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