Question / Help Another "my screen is white" post

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Wabbser85

New Member
Hi guys, OBS stopped working from me on the game "WWE 2K18" and I can't figure out why. It worked fine a couple of days ago, but now all I get is either nothing at all when trying "Game Capture" which only leads to a 1 pixel white square in the upper left corner without showing anything if I fit it to the window, or a white screen when trying "Window Capture". It could be related to updating my windows recently to the newest Windows 10 version, or updating my graphic driver, but I am not sure about that.

Intel Core i7-4790K @ 4.00 GHz
Nvidia GeForce GTX 970
Windows 10

- No second display adapter
- No second monitor
- Tried this already: https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/
- Restarted OBS, restarted Windows, reinstalled OBS
- Tried Window Capture and Game Capture. With/without "Multi-adapter" compatability, with/without Anti-Cheat
- Changed a bunch of settings in WWE 2K18, like switching to windowed/fullscreen, deactivating/activating couple of settings

I can't see any other solution, but maybe anyone has an idea? thanks in advance

edit: ok, I can't believe I overlooked this. Started OBS "as administrator" and now it worked. I was trying to find a solution for 3 days now...but thanks anyway guys.
 
Last edited:
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Wabbser85

New Member
17:34:55.958: CPU Name: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz
17:34:55.958: CPU Speed: 4000MHz
17:34:55.958: Physical Cores: 4, Logical Cores: 8
17:34:55.958: Physical Memory: 16326MB Total, 10908MB Free
17:34:55.958: Windows Version: 10.0 Build 16299 (revision: 19; 64-bit)
17:34:55.958: Running as administrator: false
17:34:55.958: Aero is Enabled (Aero is always on for windows 8 and above)
17:34:55.958: Windows 10 Gaming Features:
17:34:55.958: Game Bar: Off
17:34:55.958: Game DVR Allowed: Yes
17:34:55.958: Game DVR: On
17:34:55.958: Game DVR Background Recording: Off
17:34:55.958: Game Mode: Off
17:34:55.958: Portable mode: false
17:34:55.967: OBS 20.1.1 (64bit, windows)
17:34:55.967: ---------------------------------
17:34:55.967: ---------------------------------
17:34:55.967: audio settings reset:
17:34:55.967: samples per sec: 44100
17:34:55.967: speakers: 2
17:34:55.968: ---------------------------------
17:34:55.968: Initializing D3D11...
17:34:55.968: Available Video Adapters:
17:34:55.969: Adapter 1: NVIDIA GeForce GTX 970
17:34:55.969: Dedicated VRAM: 4255580160
17:34:55.969: Shared VRAM: 4265011200
17:34:55.969: output 1: pos={0, 0}, size={1920, 1080}, attached=true
17:34:55.971: Loading up D3D11 on adapter NVIDIA GeForce GTX 970 (0)
17:34:55.992: D3D11 loaded successfully, feature level used: 45056
17:34:56.536: ---------------------------------
17:34:56.536: video settings reset:
17:34:56.536: base resolution: 1920x1080
17:34:56.536: output resolution: 1920x1080
17:34:56.536: downscale filter: Lanczos
17:34:56.536: fps: 60/1
17:34:56.536: format: NV12
17:34:56.538: Audio monitoring device:
17:34:56.538: name: Lautsprecher (USB Sound Device)
17:34:56.538: id: {0.0.0.00000000}.{e9a0c206-3417-4e60-9fd1-8d30da631ee1}
17:34:56.538: ---------------------------------
17:34:56.539: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
17:34:56.542: [CoreAudio encoder]: Adding CoreAudio AAC encoder
17:34:56.543: [AMF] Encountered Exception during AMF initialization: Unable to load 'amfrt64.dll', error code 126.
17:34:56.543: Failed to initialize module 'enc-amf.dll'
17:34:56.548: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
17:34:56.549: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libEGL.dll' not found, loading of module failed
17:34:56.549: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
17:34:56.549: Failed to load 'en-US' text for module: 'obs-browser.dll'
17:34:56.549: [browser_source: 'Version: 1.29.0']
17:34:56.551: NVENC supported
17:34:56.580: VLC found, VLC video source enabled
17:34:56.583: No blackmagic support
17:34:56.625: ---------------------------------
17:34:56.625: Loaded Modules:
17:34:56.625: win-wasapi.dll
17:34:56.625: win-mf.dll
17:34:56.625: win-ivcam.dll
17:34:56.625: win-dshow.dll
17:34:56.625: win-decklink.dll
17:34:56.625: win-capture.dll
17:34:56.625: vlc-video.dll
17:34:56.625: text-freetype2.dll
17:34:56.625: rtmp-services.dll
17:34:56.625: obs-x264.dll
17:34:56.625: obs-vst.dll
17:34:56.625: obs-transitions.dll
17:34:56.625: obs-text.dll
17:34:56.625: obs-qsv11.dll
17:34:56.625: obs-outputs.dll
17:34:56.626: obs-filters.dll
17:34:56.626: obs-ffmpeg.dll
17:34:56.626: obs-browser.dll
17:34:56.626: image-source.dll
17:34:56.626: frontend-tools.dll
17:34:56.626: enc-amf.dll
17:34:56.626: coreaudio-encoder.dll
17:34:56.626: ---------------------------------
17:34:56.626: ==== Startup complete ===============================================
17:34:56.633: All scene data cleared
17:34:56.633: ------------------------------------------------
17:34:56.658: WASAPI: Device 'Lautsprecher (USB Sound Device)' initialized
17:34:56.667: WASAPI: Device 'Mikrofon (USB Sound Device)' initialized
17:34:56.667: Switched to scene 'Main'
17:34:56.667: ------------------------------------------------
17:34:56.667: Loaded scenes:
17:34:56.667: - scene 'Main':
17:34:56.667: ------------------------------------------------
17:34:56.722: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
17:35:12.701: User added source 'Game Capture' (game_capture) to scene 'Main'
17:35:15.605: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:15.607: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:17.622: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:17.624: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:19.639: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:19.641: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:21.655: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:21.658: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:23.672: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:23.674: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:25.689: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:25.691: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:27.705: [game-capture: 'Game Capture'] attempting to hook process: WWE2K18_x64.exe
17:35:27.707: [game-capture: 'Game Capture'] could not open process: WWE2K18_x64.exe
17:35:28.050: User Removed source 'Game Capture' (game_capture) from scene 'Main'
17:35:31.555: User added source 'Window Capture' (window_capture) to scene 'Main'
 
W

Wabbser85

New Member
ok, I can't believe I overlooked this. Started OBS "as administrator" and now it worked. I was trying to find a solution for 3 days now...but thanks anyway guys.
 
L

LabPadre

New Member
Sorry to bump this post but hope this helps someone. I just had this "white screen' problem and found one main cause. I access OBS remotely via VNC to service 10 different live broadcasts. After doing some monitor swapping I found out that if your PC is NOT connected to a monitor OBS will show a white screen. Same goes for laptops if the laptop is closed OBS will show a white screen.
Cheers!
 
V

Vanuda

New Member
LabPadre said:
Sorry to bump this post but hope this helps someone. I just had this "white screen' problem and found one main cause. I access OBS remotely via VNC to service 10 different live broadcasts. After doing some monitor swapping I found out that if your PC is NOT connected to a monitor OBS will show a white screen. Same goes for laptops if the laptop is closed OBS will show a white screen.
Cheers!
Click to expand...

Agree on this finding.

Access via RDP seems to work fine , My home PC is without screen and i have my work PC connected to my desktop screens at my desk at home.
Access then to my stationary home PC ( where i run OBS ) is via RDP and everything worked out fine from install.
While away i needed to access and restart my stationary, jumped in via Google Remote Desktolp and got this annoying white screen when restarting OBS.
Tried basically everything that i could google up including reinstall of OBS vi Google Remote desktop ( via Google Chrome )

When i got home.. Fired up OBS ( via local RDP ) and everything worked as before..
Seems like at OBS startup there is a need for a screen ( or RDP ) ,
while running it just works fine until you restart OBS and then the white screen shows up.

Hope the bove summary will give some help to others that hve run into the white screen issue.
 
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