Question / Help All I see is a gray box

[mvolkin]

Thanks for your help with my issue. I made a quick video of the problem:

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Basically I am trying to show a powerpoint presentation and all I see is a gray box

 

[mvolkin]

any help here?

 

[BluePeer]

first we need a log without we does not know the configurations
but sounds like a simple issue of 2 GPU's in system display runs one GPU 1 and obs with record trys on GPU2
then he can't see the stuff from one

Laptop? Black screen when capturing? Read here first.

Depending on your Windows version and what sources you wish to use, you may need to set OBS to run on a specific GPU. Not sure which Windows version you have? Press Windows+R and run "winver". For Windows 10 1909 or newer: Open Settings and search for "Graphics Settings". Select "Classic App"...

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so please post a log

Please post a log with your issue! Here's how...

OBS Studio creates a log file each time you run it which contains very useful diagnostic information. Without a log file, it's much harder for any support volunteers to figure out problems and your post may be ignored. To upload a log file, go to the Help menu > Log Files > Upload Last Log...

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