Alerts not Making Sound after 27.2.4 update

ThebOdy96

New Member
Assuming your alerts used to work, and are setup correctly to have sounds play:

Check under OBS/Settings/Audio/Advanced and ensure the monitoring device is set correctly.

Also check Edit/Advanced Audio Properties and ensure the 'AlertBox' source is setup correctly for audio monitoring.

Lastly, you could also right click the speaker icon in the system tray and select 'Open Sound Settings'. Scroll down to advanced sound options and select App volume and device preferences. Here you can route all of the OBS application sounds to a specific audio output device.

You should be able to go to the Streamlabs website and click the test alert buttons as much as you want until you can get the sounds routed correctly.
 

screamdinocrab

New Member
Assuming your alerts used to work, and are setup correctly to have sounds play:

Check under OBS/Settings/Audio/Advanced and ensure the monitoring device is set correctly.

Also check Edit/Advanced Audio Properties and ensure the 'AlertBox' source is setup correctly for audio monitoring.

Lastly, you could also right click the speaker icon in the system tray and select 'Open Sound Settings'. Scroll down to advanced sound options and select App volume and device preferences. Here you can route all of the OBS application sounds to a specific audio output device.

You should be able to go to the Streamlabs website and click the test alert buttons as much as you want until you can get the sounds routed correctly.
Thank you for the instructions. After following them, my alerts are still not making noise at all. I also tried re-uploading the sound files which did not work either. I tried uninstalling and re-installing OBS fresh which also did not work.
 

BeansS

New Member
Hi hi.
I seem to be having the same issue with my own OBS.
I never touch my audio settings once they are fixed up properly and work fine.

yes my audio properties audio monitoring setting is on the correct setting. and the monitoring and output is what its selected on.
yes as well to where my settings are selected on the proper output in obs.
my computer settings all have correct inputs and outputs. and are routed correctly.

I never had this problem before the 27.2.4 update.
Now i struggle with this, and my only solution seems to be if i were to listen to my own stream while I stream. which is really frustrating.

I looked to see if there was a fix in the list for the future update of vers 28 and I do not see anything fix of this.

Would like some legit help on this since this shouldnt happen, and hasnt happened before the update of 27.2.4

Thanks.
 

TakeOutFoodz

New Member
Hi hi.
I seem to be having the same issue with my own OBS.
I never touch my audio settings once they are fixed up properly and work fine.

yes my audio properties audio monitoring setting is on the correct setting. and the monitoring and output is what its selected on.
yes as well to where my settings are selected on the proper output in obs.
my computer settings all have correct inputs and outputs. and are routed correctly.

I never had this problem before the 27.2.4 update.
Now i struggle with this, and my only solution seems to be if i were to listen to my own stream while I stream. which is really frustrating.

I looked to see if there was a fix in the list for the future update of vers 28 and I do not see anything fix of this.

Would like some legit help on this since this shouldnt happen, and hasnt happened before the update of 27.2.4

Thanks.
so I had this EXACT same issue.

Did you update to Windows 11 by chance? Because I utilized the update for 28, having windows 11 now and everything works great after the update.
 

Miecz

New Member
I am having the same issue, i set up obs to control the volume, otherwise with my setup, it wouldnt play on stream, but now i cant hear it...
 

Miecz

New Member
Ok ive managed to fix the issue, now when i press "test notification" it works, i can hear it, but when someone actually follows me, i cannot see or hear the notification...
 

darealal

New Member
Maybe its the same Problem i have... Pleas try to open the Windows Audio Controlpanel and close it again.
After that my Sound works as usual. Can any1 confirm this?

(i have different sound devices for everything... Mic, Game, TS/Discord, Alerts , Music...)
 

ColeJJones

New Member
I'm having the same issue. Everything is set to my iFi dac/amp combo. I had zero issues until then. I'm still having these issues today. Even under my sound settings in windows, my output sound is set directly to OBS to use only that channel. It still reverts to my stereo speakers instead of the selected output.
 

FireCrkr

New Member
Did anyone ever find a fix for this? I use wavelink and after updating, sound alerts come across stream but not through my headset.
 

DomechanVT

New Member
Yeah i am having the same issue. I want to control Sound Alerts audio through OBS . My chat can hear it but I cant hear anything.
 

DjCartOOn

New Member
Ok, I had almost the same issue here, tried a mess of stuff 'til I went to the stupid-check and voila.. there was my problem.

It was without mistake a classic case of PEBCAK (Problem Exists Between Chair And Keyboard), which also reminded me never to toggle on something after 1 am in the morning.

Brief description of my problem: I was updating and adding new stuff to my obs layouts, and for some reasons I could hear the sound of my video emotes but could not see them. Even by copying the alert url on a blank page, it wouldn'ìt show. Fun thing is that all other pages displayed the alerts properly, just this one not.

Today I re-re-re-checked all and noticed a little something which made me feel an idiot (much more than I am or usually feel): when I started to stream and built my pages, I decided to separate my layouts into multiple ones, so that I could display some things instead of others according to the page/mood/content. Simply put, I had copied the wrong layout on the page. Once I corrected that little snafu, everything worked just as it was supposed to be. So to prevent anyone else from sobbing on the keyboard for your own bad attention, double check that the page you want something to be displayed into has all the needed layers.

Have fun streaming everyone, hope this helped! =)
 
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