Question / Help Adding footage to Premier crashes the programme! (please help)

Chryssie

New Member
I've been using OBS for over a year now due to it's High Quality recording capabilities as well as its ability to record at a CBR (Constant Bit Rate), which a lot of other software cannot do. This is essential to me as I record a lot of gaming content and if the frame rate or bit rate were variable, my audio and footage would not be in sync when I add them to a Premier Pro (2020) project.

I've had the same settings for about 10 months now, and have never changed them. I've had no reason to, yet strangely for some reason whenever I try to import any footage I have recorded at a length greater than roughly 10 minutes, Premier will crash. It cannot upload that piece of recently recorded footage. This is not a problem with Premier, as I can upload older footage just fine.

I further tested this in Corel Videostudio Pro x9. Whenever I try to re-render the footage in there it gets a random percentage through the footage before coming up with an error saying "Frame {frame number} is unreadable".

The only settings I have changed recently were some audio settings, which have since been defaulted again as I had recently bought a new headset. One where I have to record desktop audio through a piece of Razer software or something (I dont know a lot about audio to be honest). So thinking that might be the problem, I removed all audio recording functions and recorded a video of 20 minutes length completely sound free. However I still cannot import the footage. the same issue occurs.

I don't know enough about the software or what the problem is to find a solution. Can anybody assist me please? Thank you

LOG FILE: https://obsproject.com/logs/zheKKEAgFt5-n2fM
 

FerretBomb

Active Member
If you're recording directly to MP4 in OBS, don't. Well-known issue that MP4s recorded with OBS can and will cause problems with Premiere, and a few other NLE video editors.

Never, EVER record directly to MP4 in OBS. EVER.

Record to MKV and remux to MP4 later via the OBS 'File' menu, 'Remux Recordings'. Remuxed files should work fine. You may be able to repair an MP4 that finalized correctly by re-encoding it with Handbrake or similar, but there may be some quality loss depending on settings used.
 

Chryssie

New Member
If you're recording directly to MP4 in OBS, don't. Well-known issue that MP4s recorded with OBS can and will cause problems with Premiere, and a few other NLE video editors.

Never, EVER record directly to MP4 in OBS. EVER.

Record to MKV and remux to MP4 later via the OBS 'File' menu, 'Remux Recordings'. Remuxed files should work fine. You may be able to repair an MP4 that finalized correctly by re-encoding it with Handbrake or similar, but there may be some quality loss depending on settings used.
Okay, interesting. I appreciate the advice. It is strange however that this is a re-occuring issue NOW but never has been before. Regardless I shall give it a try and see if what you say has fixed it.

Thank you!
 

Chryssie

New Member
If you're recording directly to MP4 in OBS, don't. Well-known issue that MP4s recorded with OBS can and will cause problems with Premiere, and a few other NLE video editors.

Never, EVER record directly to MP4 in OBS. EVER.

Record to MKV and remux to MP4 later via the OBS 'File' menu, 'Remux Recordings'. Remuxed files should work fine. You may be able to repair an MP4 that finalized correctly by re-encoding it with Handbrake or similar, but there may be some quality loss depending on settings used.
Just to let you know this solution works! Thank you so much! Life saver
 

PaiSand

Active Member
No, it's 2024. Most content creators have no issues. If you have an old version of premier, then that's the issue.
And as for the issue on this thread, it was solved.
 
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