Question / Help 3/4 of stream not showing when streaming to youtube

robyn

New Member
so i am a newbie to this software so i imagine i'm probably missing something simple. what I am trying to do is stream 3 RTSP streams to youtube. I have the streams imported and they show in the scene without any problems. however when i either stream or record 3/4 of the screen is blacked out in green.
example https://www.youtube.com/watch?v=BkkhNBvVXSY (unlisted video) video is blurry but i think that is because i didn't leave it going long enough to adjust. other tests were fine.
this is what it should look like
obscap9-19.PNG
any help would be appreciated.
 

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koala

Active Member
It might have to do with the fact that OBS wasn't able to find a physical GPU in your machine, only an emulated one:
08:01:40.273: Available Video Adapters: 08:01:40.276: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)
This happens if you connect to the streaming machine remotely with rdp or if you don't have proper video drivers installed. Don't connect with rdp, and make sure the most current video driver for your GPU is installed.
 

Narcogen

Active Member
08:01:40.276: Loading up D3D11 on adapter Microsoft Basic Render Driver (0)

What GPU is in this machine? You've specified hardware decoding for your media sources, but this indicates either you don't have a discrete GPU installed, or the one that is installed doesn't have a driver, or that perhaps you're using an RDP connection, which OBS doesn't really support. Try VNC or TeamViewer instead if that's the case, or update your device drivers.

It's also useful when troubleshooting Windows 7 sometimes to turn off Aero.
 

robyn

New Member
that worked! additional information i learned in case its helpful to anyone else. when i was following up on what you mentioned apparently the basic render driver is the default driver server 2012 r2 installs if it doesn't immediately know what driver to use not just rdp (which i was also using). https://social.technet.microsoft.co...pter-server-2012-r2?forum=winserverManagement since i mainly use this machine for recording from my cameras i never bothered to check if the proper driver was installed. I just assumed windows installed it automatically since the machine is a few years old. I downloaded the Intel drivers and installed them and it seems to be working great now.
 
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