upgraded to 28.0.3, ever since having problems with zoom. In some cases all starts fine but if I stop video on zoom it will either no longer let me turn back on the OBS virtual camera or in some cases caused Zoom to lockup and not allow me to make any choices whether through zoom buttons or even from the menu items. Quit and restarted zoom but it does not allow use of the OBS camera. If I switch to system camera all good but changing back to OBS automatically stops the video
28.0.3 causing issues with zoom
- Thread starter jierad
- Start date
Also experiencing this. Start OBS and Zoom and it's all fine. In a meeting when the host creates breakouts, when going into the breakout Zoom complains that the camera is in use. Selecting the physical camera(s) work fine, but OBS doesn't show. When returning to the main room, OBS no longer shows up as video option in Zoom. Zoom basically crashed the first time; the second time it simply stopped recognizing OBS.
Currently on this call for another hour - will update if anything changes, and afterward will look for logs to attach.
Currently on this call for another hour - will update if anything changes, and afterward will look for logs to attach.
Follow-up after meeting ended. Stopped Zoom, and restarted, which opened a "Zoom crashed" window - entered in that Zoom wasn't playing well with OBS and included version numbers of OBS and MacOS.
Zoom saw OBS again once restarted. I expect it will repeat this behavior until either Zoom handles virtual camera input better, or OBS changes to accommodate Zoom as it did before the latest version.
But as OBS isn't the thing crashing, I don't have a log to attach here.
Additional information from a later Zoom call today. The problem appeared even when stopping video and then restarting it. Again, Zoom freezes, not OBS.
Just downloaded 28.0.2 and I can recreate the same issue in both 28.0.2 and 28.0.3:
Start OBS, start video.
Start Zoom, use OBS Virtual Camera as video source.
Start a meeting (nobody else need be present).
Turn on video. Turn it off. Turn it on again, off again - repeat 4-5 times or so, and then Zoom will either freeze or at least no longer allow you to Start Video while using OBS Virtual Camera. You can switch to other cameras - all is fine. But when you switch back to OBS Virtual Camera your profile image comes up.
x86 version of Mac, by the way.
Just downloaded 28.0.2 and I can recreate the same issue in both 28.0.2 and 28.0.3:
Start OBS, start video.
Start Zoom, use OBS Virtual Camera as video source.
Start a meeting (nobody else need be present).
Turn on video. Turn it off. Turn it on again, off again - repeat 4-5 times or so, and then Zoom will either freeze or at least no longer allow you to Start Video while using OBS Virtual Camera. You can switch to other cameras - all is fine. But when you switch back to OBS Virtual Camera your profile image comes up.
x86 version of Mac, by the way.
TerryGrey
New Member
Hi jierad,
Welcome to the OBS Community.
It would help us to help you if we knew which macOS we are discussing.
(Apple icon in top menu bar > About this Mac > will show the year.)
Sometimes a setting or two has been overlooked.
On some current Macs it can be found:
(Apple icon in top menu bar > System Preferences > Security & Privacy > Privacy < Camera < ensure Zoom app is ticked.)
Otherwise, consider uninstalling Zoom and reinstalling the latest version to have a try.
Hope something here is useful :)
Welcome to the OBS Community.
It would help us to help you if we knew which macOS we are discussing.
(Apple icon in top menu bar > About this Mac > will show the year.)
Sometimes a setting or two has been overlooked.
On some current Macs it can be found:
(Apple icon in top menu bar > System Preferences > Security & Privacy > Privacy < Camera < ensure Zoom app is ticked.)
Otherwise, consider uninstalling Zoom and reinstalling the latest version to have a try.
Hope something here is useful :)
For mine - MacBook Pro (16-inch, 2019)
Zoom doesn't show under the camera settings in System Preferences > Security & Privacy > Privacy at all, but also isn't having any issue with the physical cameras - or even the OBS camera until a few flips between camera on and off, or entering a Zoom room.
Translated as "I have version 28.0.2 the virtual camera works very well, even with zoom, I downloaded the updates of the virtual camera plugin on a Barilian site, for me it works."
What is the Barilian site? All the later versions of OBS have simply worked without an additional plugin for me.
I am also having this problem, and can reproduce the problem using this approach (of logging into Zoom and starting and stopping the camera).
I am on OBS 28.03 and Zoom 5.12.2. My Mac is a Mac Pro (2019) running macOS Monterey. There is nothing out of the ordinary in the OBS log file (and OBS operating normally the entire time). As such, it could be a problem entirely on Zoom's side. This did not happen in OBS 27.
Sean
tobitronix2000
New Member
I have the same problem and ca reproduce it (log in to Zoom, use OBS virtual Cam as camera source in Zoom, turn on and off the camera)
I use OBS 28.03 and Zoom 5.12.2 (11434) on a macbook pro, macOS Monterey (12.6) with an Apple M1 silicon.
Tobias
I use OBS 28.03 and Zoom 5.12.2 (11434) on a macbook pro, macOS Monterey (12.6) with an Apple M1 silicon.
Tobias
OBS with Zoom:
I am using a Mac Mini M1 OS 12.6 with Zoom 5.12.2 and OBS 28.0.3 (64 bit) Virtual Camera.
I am having major problem with Zoom freezing. Most notably when leaving a breakout room. If I do a test meeting and turn on and off the video a couple of times, Zoom freezes. I have to force quit Zoom and restart. Sometimes Zoom doesn’t even recognise the Virtual Camera as being an option at the onset of a meeting. I am talking to Zoom tier two support. So far they have come up with nothing. Is anyone else having problems with this? Would love it if someone has a fix.
Thanks
I am using a Mac Mini M1 OS 12.6 with Zoom 5.12.2 and OBS 28.0.3 (64 bit) Virtual Camera.
I am having major problem with Zoom freezing. Most notably when leaving a breakout room. If I do a test meeting and turn on and off the video a couple of times, Zoom freezes. I have to force quit Zoom and restart. Sometimes Zoom doesn’t even recognise the Virtual Camera as being an option at the onset of a meeting. I am talking to Zoom tier two support. So far they have come up with nothing. Is anyone else having problems with this? Would love it if someone has a fix.
Thanks
JuaninBeats
New Member
I solved it!!!
In my case, it was just a problem with the FPS. Go to setting and change it to any value 48 or less. It seems that Zoom is not made for run 60 fps smoothly.
In my case, it was just a problem with the FPS. Go to setting and change it to any value 48 or less. It seems that Zoom is not made for run 60 fps smoothly.
Wow! 60fps for an aggressively compressed live video feed! I hope it was just an unnoticed default somewhere, or a vestige of something else. Most meetings that I know of are practically 10-15fps. Don't see the point in anything over 30. You probably don't need buttery-smooth motion.
JuaninBeats
New Member
Zoom runs natively 30 fps
On a good connection, perhaps, but I'll bet it drops quickly on a bad one. Fewer frames = less data to shove across, in addition to aggressive compression on the frames that are left.