Bug Report 21:9 Res Monitor, canvas 1920x1080, output to 1280x720 STILL Black bars

[QuantumsEdge]

EDIT: PROBLEM SOLVED, ty "DEDRICK". I had one box checked under tab "Output" Which was "Rescale". Thank you so much.

I am using a 34" curved Ultrawide monitor to stream with. (21:9)

1. I open up OBS, Set the canvas to 1920 x 1080. (16:9)
2. I start a new Game capture, and transform it to fit to screen.
3. At this point I have black bars ontop and bottom, so I slide the game capture flush with the top of the canvas, and fill the bottom black space with my webcam, overlay and chat.
4. I set my out put to 1280x720. (16:9)
5. Viewers come to my stream and there are still black bars.

So If I am canvasing in 16:9, and outputting to 16:9 aspect ratio, why the hell is twitch still putting black bars as if it's 21:9?

 

[Harold]

Because the source content is still 21:9

 

[QuantumsEdge]

Screen shot of OBS

 

[DEDRICK]

Are the black bars on the LEFT and RIGHT when watching on Twitch?
If yes, it's because you have a 21:9 monitor, the black space is because it's putting a 16:9 image in a 21:9 player.

A 21:9 image on a 16:9 montior will letter box on the top and bottom, you already know this.
A 16:9 image on the 21:9 monitor will letterbox the left and right, but only for you

 

[DEDRICK]

Check you don't have Rescale Output on in your Output Settings under Streaming

 

[QuantumsEdge]

Yeah, You just fixed this for me. Going to delete the thread I guess. I just checked past videos and it was fine until I was literally checking it today