Bug Report 0.15.4 game World of Warcraft screen capture will be stuck

[BIGWEI]

我的電腦
CPU:i5-3470
GPU:GTX970(gv-n970ixoc)(driver 362.00)
系統:Windows 10

實況遊戲測試
魔獸世界(directx 11)(更新0.15.4會不定時卡住畫面)

測試軟體
OBS Studio 0.15.4

實況模式
nvidia nvenc

問題:魔獸世界
原本使用0.15.2版本很正常運行,更新0.15.4版本後遊戲擷取會常常畫面卡住等待30秒又恢復正常,過一段時間又會卡住又等待,出現頻率不固定.
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-my computer-
CPU:i5-3470
GPU:GTX970(gv-n970ixoc)(driver 362.00)
System:Windows 10

-Live game test-
world of warcraft(directx 11)(0.15.4 update will occasionally get stuck picture)

-Software Testing-
OBS Studio 0.15.4

-Live Mode-
nvidia nvenc

Question: World of Warcraft
0.15.2 using the original version of normal operation, after the game updated version 0.15.4 will always capture the screen stuck, wait 30 seconds to return to normal over a period of time will get stuck and wait, the frequency of occurrence is not fixed.

 

[Suslik V]

You have multiply issues. Once you experienced connection problem, then almost graphics driver bug. I'm not sure, but resource management is a driver's side, I mean error:

device_texture_create (D3D11): Failed to create 2D texture (887A0005)

You may try to lower texture size settings in the game (if any) and see does it change something. Maybe some old game data stays in memory, then try reboot your PC.

Also, I recommend to you to recreate 'Game Capture' source for the game after Studio update.

 

[BIGWEI]

You have multiply issues. Once you experienced connection problem, then almost graphics driver bug. I'm not sure, but resource management is a driver's side, I mean error:

device_texture_create (D3D11): Failed to create 2D texture (887A0005)

You may try to lower texture size settings in the game (if any) and see does it change something. Maybe some old game data stays in memory, then try reboot your PC.

Also, I recommend to you to recreate 'Game Capture' source for the game after Studio update.

或許我找到問題出在哪了,麻煩告訴我是不是我想得這樣問題!
我有使用雙螢幕,一個螢幕接在GTX970一個螢幕接在內建顯示,是不是這樣實況同時使用瓦數會變很高?造成這樣問題?因為我後面有變成黑畫面!

Maybe I find what the problem, and the trouble to tell me this is not what I want to be a problem!
I have a dual screen, a screen connected to the GTX970 a screen connected to the built-in display, is not it live simultaneously become high wattage? Cause such a problem? Because I have become a black screen behind!

 

[Suslik V]

Try to keep both OBS Studio window and game window, on the display that connected to the NVIDIA GeForce GTX 970 card, or better connect both monitors to the NVIDIA GeForce GTX 970 (then you don't need Multi-adapter Compatibility option to avoid black screen, and all applications can work faster).

 

[BIGWEI]

Try to keep both OBS Studio window and game window, on the display that connected to the NVIDIA GeForce GTX 970 card, or better connect both monitors to the NVIDIA GeForce GTX 970 (then you don't need Multi-adapter Compatibility option to avoid black screen, and all applications can work faster).

非常感謝你的回應
看來實況這部分細節我們使用者必須知道這樣使用電量是否足夠

Thank you very much for your response
It seems we live this section details the user must know whether enough electricity use

 

[BIGWEI]

Try to keep both OBS Studio window and game window, on the display that connected to the NVIDIA GeForce GTX 970 card, or better connect both monitors to the NVIDIA GeForce GTX 970 (then you don't need Multi-adapter Compatibility option to avoid black screen, and all applications can work faster).

我的電腦
CPU:i5-3470
GPU:GTX970(gv-n970ixoc)(driver 362.00)
系統:Windows 10

實況遊戲測試
魔獸世界(directx 11)(更新0.15.4依然會黑畫面遊戲持續中)

測試軟體
OBS Studio 0.15.4

實況模式
nvidia nvenc

問題:魔獸世界
更新0.15.4依然會黑畫面遊戲持續中,如果不使用實況一切正常！

-my computer-
CPU:i5-3470
GPU:GTX970(gv-n970ixoc)(driver 362.00)
System:Windows 10

-Live game test-
world of warcraft(directx 11)(0.15.4 update will still continue in the game a black screen)

-Software Testing-
OBS Studio 0.15.4

-Live Mode-
nvidia nvenc

Question: World of Warcraft
Update 0.15.4 black screen will still continue in the game, if you do not use live all normal!

 

[Suslik V]

Try to set software encoder (x264), then make test recording, and then try again NVENC. If NVENC encoder still fails to encode then try clear driver install (by DDU, https://obsproject.com/forum/resources/performing-a-clean-gpu-driver-installation.65/ ).

 

[BIGWEI]

Try to set software encoder (x264), then make test recording, and then try again NVENC. If NVENC encoder still fails to encode then try clear driver install (by DDU, https://obsproject.com/forum/resources/performing-a-clean-gpu-driver-installation.65/ ).

一切正常！沒出現什麼問題
我有嘗試過很多次DDU了～
很明顯OBS軟體與魔獸世界有互相衝突問題！
你們也可以去測試看看，注意系統是Windows 10

everything is normal! What is the problem of no-show
I have tried many times DDU a ~
World of Warcraft obviously OBS software and have conflicting problem!
You can also go to test to see, note that the system is Windows 10

 

[Suslik V]

Then you are only the one streamer that recording World of Warcraft and no one else in the world can do this right with OBS Studio. Forget about the game and switch to something else (including streaming software). And just stop yelling that you have black screen! If you now the reason then there is no scene to ask here. Translate from the google didn't do good things, it can do life a bit easier, but I can misunderstand you too, don't you think so? (I'm referring only to the english part of your messages. Ideally we must hire someone from the Hong Kong for the future...)

At least,

warning: This encoder is deprecated, use 'h264_nvenc' instead

is gone from your log. This is good.

If you still have patience. Have you tied to switch the game settings to the DirectX 11 api? Or change any other in game graphics settings? Have you tried to re-create your 'Display Capture' source in the OBS Studio, or change it to the 'Window Capture' or 'Game Capture' source?