The Hardware-accelerated GPU scheduling ("HAGS") feature added with Windows 10 is currently known to cause performance and capture issues with OBS, games and overlay tools. It's an experimental feature and we recommend disabling it via
this screen or
these instructions.
In many cases, wireless connections can cause issues because of their unstable nature. Streaming really requires a stable connection. Often wireless connections are fine, but if you have problems, the first troubleshooting step would be to switch to wired. We highly recommend streaming on wired connections.
At least one of your audio devices has a sample rate that doesn't match the rest. This can result in audio drift over time or sound distortion. Check your audio devices in Windows settings (both Playback and Recording) and ensure the Default Format (under Advanced) is consistent. 48000 Hz is recommended.
OBS Sample Rate: 48000 Hz
Headphones (JLab GO Pop+): 48000 Hz
Headset (JLab GO Pop+): 16000 Hz
Microphone Array (Intel® Smart Sound Technology for Digital Microphones): 48000 Hz
Speakers (Realtek(R) Audio): 48000 Hz
Killer's Software Suite is known for its poor performance and issues when trying to stream. Please download the package from
the vendor's page , completely uninstall all Killer NIC items and run the installer, choosing to only install the Hardware Drivers.
You are running Windows 11 24H2, which will be supported by Microsoft until October 2026.
OBS is not running as Administrator. This can lead to OBS not being able to Game Capture certain games. If you are not running into issues, you can ignore this.
Your log contains no recording or streaming session. Results of this log analysis are limited. Please post a link to a clean log file.
To make a clean log file, please follow these steps:
1) Restart OBS.
2) Start your stream/recording for about 30 seconds. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.
3) Stop your stream/recording.
4) Select Help > Log Files > Upload Current Log File. Send that link via this troubleshooting tool or whichever support chat you are using.
Audio buffering hit the maximum value. This can be an indicator of very high system load and may affect stream latency or cause individual audio sources to stop working. Keep an eye on CPU usage especially, and close background programs if needed.
Occasionally, this can be caused by incorrect device timestamps. Restart OBS to reset buffering.
Source affected (potential cause): Desktop Audio