Question / Help Black screen game capture

Panicow0w · Dec 29, 2013

I need some help, when i use game capture i get black screen on Preview Stream.

I have a notebook, whit a radeon 6770HD. I alrealy saw some people whit notebooks having the same issue. Anyone alrealy know how to fix it?

ps: I alrealy put obs to run in high performance, don't solved the problem.
ps2: I don't even have the option to make on Settings > Video to use the radeon gpu.

Lain · Dec 29, 2013

viewtopic.php?f=6&t=10031 - seems you duplicated your thread -- try to avoid that if possible, I will lock your other thread and we'll use this one.

Ah, yes, radeon laptops. Right now, radeon laptops don't seem to capture properly, and this doesn't seem to be a bug in OBS. I believe this is due to their design -- even setting them to the correct adapter in radeon control panel typically still ends up with them running on the intel instead of the radeon. I believe this is because of windowed/fullscreen mode on most 3D applications, though I'm not entirely sure. Currently, the only real reliable way to capture on radeon laptops is to run your game in a borderless/windowed mode, and use window capture with "compatibility mode" checked. It probably should have been noted in the laptop thread (I should add something for it if not)

It sucks, but there doesn't seem to be any other reliable way yet, and at some point I might buy myself a radeon laptop just to try to investigate if there are any other workarounds that can be done. Actually could you give me the exact model of laptop you have?

Panicow0w · Dec 29, 2013

I have a dv7 6195us.

The problem about use window capture is i'm streaming wow, and when i turn my hero, all the window blurry. It's really frustrating.

I was thinking about Xsplit, i know about more CPU Usage, but i have a good processor, but i'm really scaried to buy it and get black screen too.

Any idea if this could happens?

Edit: Yes, i maked the thread on the wrong place, so i remaked it here and i don't find a way to delete the other hehe

Lain · Dec 29, 2013

Window capture doesn't cause blur -- encoding settings cause blur, such as using not enough bitrate. Post a log of that (in code tags) and I'll try to help with your settings if I can.

Panicow0w · Dec 29, 2013

Thanks for the help :)
here is the log

Code:

04:20:47: Open Broadcaster Software v0.592b - 64bit (　^ω^)
04:20:47: -------------------------------
04:20:47: CPU Name: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
04:20:47: CPU Speed: 1995MHz
04:20:47: Physical Memory:  8139MB Total, 5372MB Free
04:20:47: stepping id: 7, model 42, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 8, total cores 4
04:20:47: monitor 1: pos={0, 0}, size={1600, 900}
04:20:47: Windows Version: 6.1 Build 7600 
04:20:47: Aero is Disabled
04:20:47: -------------------------------
04:20:47: OBS Modules:
04:20:47: Base Address     Module
04:20:47: 000000003F470000 OBS.exe
04:20:47: 00000000DF9F0000 OBSApi.dll
04:20:47: 00000000F78F0000 DShowPlugin.dll
04:20:47: 00000000F76C0000 GraphicsCapture.dll
04:20:47: 00000000F79B0000 NoiseGate.dll
04:20:47: 00000000F5E60000 PSVPlugin.dll
04:20:47: ------------------------------------------
04:20:47: Adapter 1
04:20:47:   Video Adapter: Intel(R) HD Graphics Family
04:20:47:   Video Adapter Dedicated Video Memory: 1120899072
04:20:47:   Video Adapter Shared System Memory: 3999195136
04:20:47:   Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
04:20:47: =====Stream Start: 2013-12-29, 04:20:47===============================================
04:20:47:   Multithreaded optimizations: On
04:20:47:   Base resolution: 1600x900
04:20:47:   Output resolution: 1280x720
04:20:47: ------------------------------------------
04:20:47: Loading up D3D10 on Intel(R) HD Graphics Family (Adapter 1)...
04:20:47: ------------------------------------------
04:20:47: Audio Format: 48000hz
04:20:47: Playback device Default
04:20:47: ------------------------------------------
04:20:47: Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
04:20:47: ------------------------------------------
04:20:47: Using auxilary audio input: Integrated Microphone Array (IDT High Definition Audio CODEC)
04:20:48: ------------------------------------------
04:20:48: Audio Encoding: AAC
04:20:48:     bitrate: 128
04:20:48: Using graphics capture
04:20:48: Scene buffering time set to 400
04:20:48: Using custom x264 settings: "crf=10"
04:20:48: ------------------------------------------
04:20:48: Video Encoding: x264
04:20:48:     fps: 30
04:20:48:     width: 1280, height: 720
04:20:48:     preset: veryfast
04:20:48:     profile: main
04:20:48:     keyint: 60
04:20:48:     CBR: yes
04:20:48:     CFR: yes
04:20:48:     max bitrate: 1600
04:20:48:     buffer size: 1600
04:20:48: ------------------------------------------
04:20:48: MMDeviceAudioSource: Frequency for device 'Speakers and Headphones (IDT High Definition Audio CODEC)' is 384000, samples per sec is 48000
04:20:48: MMDeviceAudioSource: Frequency for device 'Integrated Microphone Array (IDT High Definition Audio CODEC)' is 384000, samples per sec is 48000
04:20:48: SharedTexCapture hooked
04:25:35: Total frames encoded: 8609, total frames duplicated: 7 (0.08%)
04:25:35: Total frames rendered: 8607, number of late frames: 1 (0.01%) (it's okay for some frames to be late)
04:25:35: 
04:25:35: Profiler time results:
04:25:35: 
04:25:35: ==============================================================
04:25:35: video thread frame - [100%] [avg time: 2.682 ms] [children: 83%] [unaccounted: 17%]
04:25:35: | scene->Preprocess - [0.0746%] [avg time: 0.002 ms]
04:25:35: | GPU download and conversion - [83%] [avg time: 2.225 ms] [children: 81.5%] [unaccounted: 1.45%]
04:25:35: | | flush - [80.4%] [avg time: 2.155 ms]
04:25:35: | | CopyResource - [1.04%] [avg time: 0.028 ms]
04:25:35: | | conversion to 4:2:0 - [0.112%] [avg time: 0.003 ms]
04:25:35: Convert444Threads - [100%] [avg time: 0.458 ms] [children: 98.9%] [unaccounted: 1.09%]
04:25:35: | Convert444toNV12 - [98.9%] [avg time: 0.453 ms]
04:25:35: encoder thread frame - [100%] [avg time: 1.097 ms]
04:25:35: ==============================================================
04:25:35: 
04:25:35: 
04:25:35: Profiler CPU results:
04:25:35: 
04:25:35: ==============================================================
04:25:35: video thread frame - [cpu time: avg 0.038 ms, total 327.602 ms] [avg calls per frame: 1]
04:25:35: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:25:35: | GPU download and conversion - [cpu time: avg 0.023 ms, total 202.802 ms] [avg calls per frame: 1]
04:25:35: | | flush - [cpu time: avg 0.016 ms, total 140.4 ms] [avg calls per frame: 1]
04:25:35: | | CopyResource - [cpu time: avg 0.005 ms, total 46.801 ms] [avg calls per frame: 1]
04:25:35: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:25:35: Convert444Threads - [cpu time: avg 0.569 ms, total 9781.26 ms] [avg calls per frame: 2]
04:25:35: | Convert444toNV12 - [cpu time: avg 0.559 ms, total 9609.66 ms] [avg calls per frame: 2]
04:25:35: encoder thread frame - [cpu time: avg 0.642 ms, total 5522.44 ms] [avg calls per frame: 1]
04:25:35: ==============================================================
04:25:35: 
04:25:35: =====Stream End: 2013-12-29, 04:25:35=================================================
04:34:09: =====Stream Start: 2013-12-29, 04:34:09===============================================
04:34:09:   Multithreaded optimizations: On
04:34:09:   Base resolution: 1600x900
04:34:09:   Output resolution: 1280x720
04:34:09: ------------------------------------------
04:34:09: Loading up D3D10 on Intel(R) HD Graphics Family (Adapter 1)...
04:34:09: ------------------------------------------
04:34:09: Audio Format: 48000hz
04:34:09: Playback device Default
04:34:09: ------------------------------------------
04:34:09: Using desktop audio input: Speakers and Headphones (IDT High Definition Audio CODEC)
04:34:09: ------------------------------------------
04:34:09: Using auxilary audio input: Integrated Microphone Array (IDT High Definition Audio CODEC)
04:34:09: ------------------------------------------
04:34:09: Audio Encoding: AAC
04:34:09:     bitrate: 128
04:34:09: Using graphics capture
04:34:09: Scene buffering time set to 400
04:34:09: Using custom x264 settings: "crf=10"
04:34:09: ------------------------------------------
04:34:09: Video Encoding: x264
04:34:09:     fps: 30
04:34:09:     width: 1280, height: 720
04:34:09:     preset: veryfast
04:34:09:     profile: main
04:34:09:     keyint: 60
04:34:09:     CBR: yes
04:34:09:     CFR: yes
04:34:09:     max bitrate: 1600
04:34:09:     buffer size: 1600
04:34:09: ------------------------------------------
04:34:09: MMDeviceAudioSource: Frequency for device 'Speakers and Headphones (IDT High Definition Audio CODEC)' is 384000, samples per sec is 48000
04:34:09: MMDeviceAudioSource: Frequency for device 'Integrated Microphone Array (IDT High Definition Audio CODEC)' is 384000, samples per sec is 48000
04:34:09: SharedTexCapture hooked
04:34:12: Total frames encoded: 85, total frames duplicated: 0 (0.00%)
04:34:12: Total frames rendered: 90, number of late frames: 1 (1.11%) (it's okay for some frames to be late)
04:34:13: 
04:34:13: Profiler time results:
04:34:13: 
04:34:13: ==============================================================
04:34:13: video thread frame - [100%] [avg time: 3.857 ms] [children: 79.7%] [unaccounted: 20.3%]
04:34:13: | scene->Preprocess - [0.0259%] [avg time: 0.001 ms]
04:34:13: | GPU download and conversion - [79.6%] [avg time: 3.072 ms] [children: 79.2%] [unaccounted: 0.441%]
04:34:13: | | flush - [78.5%] [avg time: 3.026 ms]
04:34:13: | | CopyResource - [0.7%] [avg time: 0.027 ms]
04:34:13: | | conversion to 4:2:0 - [0.0519%] [avg time: 0.002 ms]
04:34:13: Convert444Threads - [100%] [avg time: 0.464 ms] [children: 98.9%] [unaccounted: 1.08%]
04:34:13: | Convert444toNV12 - [98.9%] [avg time: 0.459 ms]
04:34:13: encoder thread frame - [100%] [avg time: 1.232 ms]
04:34:13: ==============================================================
04:34:13: 
04:34:13: 
04:34:13: Profiler CPU results:
04:34:13: 
04:34:13: ==============================================================
04:34:13: video thread frame - [cpu time: avg 0.52 ms, total 46.8 ms] [avg calls per frame: 1]
04:34:13: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:34:13: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:34:13: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:34:13: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:34:13: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
04:34:13: Convert444Threads - [cpu time: avg 0.421 ms, total 62.4 ms] [avg calls per frame: 2]
04:34:13: | Convert444toNV12 - [cpu time: avg 0.421 ms, total 62.4 ms] [avg calls per frame: 2]
04:34:13: encoder thread frame - [cpu time: avg 0.427 ms, total 31.2 ms] [avg calls per frame: 1]
04:34:13: ==============================================================
04:34:13: 
04:34:13: =====Stream End: 2013-12-29, 04:34:13=================================================


Last game capture log:
2013-12-29, 04:20:48: we're booting up: 
04:20:48: CaptureThread: attached to process Wow-64.exe
04:20:48: D3D9 Present
04:20:48: DXGI Present
04:20:48: (half life scientist) everything..  seems to be in order
04:20:48: DXGI: Found D3D 11
04:20:48: setting up d3d11 data
04:20:48: ---------------------- Cleared D3D11 Capture ----------------------
04:20:48: found dxgi format (dx11) of: 28, size: {1600, 900}, multisampled: false
04:20:48: DoD3D11Hook: success
04:20:48: successfully capturing d3d11 frames via GPU
04:25:35: stop requested, terminating d3d11 capture
04:25:35: ---------------------- Cleared D3D11 Capture ----------------------
04:34:09: DoD3D11Hook: success
04:34:09: successfully capturing d3d11 frames via GPU
04:34:12: stop requested, terminating d3d11 capture
04:34:12: ---------------------- Cleared D3D11 Capture ----------------------

hilalpro · Dec 29, 2013

Remove the advanced custom setting and increase the bitrate to above 2000, if your upload doesn't allow you to stream at more than 1600 bitrate you should consider downscaling to about 540p to maintain more quality when there's action on the screen.

Panicow0w · Dec 29, 2013

Everything runs badly as window caption. I don't know if will become better if i runs at game caption, but i take one lesson, AMD NEVER AGAIN.

Question / Help Black screen game capture

Panicow0w

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Lain

Panicow0w

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Lain

Panicow0w

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hilalpro

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Panicow0w

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