Question / Help Preview/Start stream causing games to crash

Smalkii · Jan 6, 2014

Hey,

im currently using v0.592b and whenever i go to start or preview my stream it just instantly crashes my game and i cant figure out why.

here is the log

Code:

11:43:25: Open Broadcaster Software v0.592b - 32bit (´・ω・｀)
11:43:25: -------------------------------
11:43:25: CPU Name: Intel(R) Core(TM) i7-3520M CPU @ 2.90GHz
11:43:25: CPU Speed: 2893MHz
11:43:25: Physical Memory:  4095MB Total, 4018MB Free
11:43:25: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
11:43:25: monitor 1: pos={0, 0}, size={1366, 768}
11:43:25: monitor 2: pos={1366, 0}, size={1360, 768}
11:43:25: Windows Version: 6.1 Build 7601 S
11:43:25: Aero is Enabled
11:43:25: -------------------------------
11:43:25: OBS Modules:
11:43:25: Base Address     Module
11:43:25: 01000000         OBS.exe
11:43:25: 50460000         OBSApi.dll
11:43:25: 5C680000         DShowPlugin.dll
11:43:25: 5C630000         GraphicsCapture.dll
11:43:25: 5C730000         NoiseGate.dll
11:43:25: 5C470000         PSVPlugin.dll
11:43:25: ------------------------------------------
11:43:25: Adapter 1
11:43:25:   Video Adapter: Intel(R) HD Graphics 4000
11:43:25:   Video Adapter Dedicated Video Memory: 67108864
11:43:25:   Video Adapter Shared System Memory: 1711276032
11:43:25:   Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
11:43:25:   Video Adapter Output 2: pos={1366, 0}, size={1360, 768}, attached=true
11:43:25: ------------------------------------------
11:43:25: Adapter 2
11:43:25:   Video Adapter: NVIDIA GeForce GT 630M 
11:43:25:   Video Adapter Dedicated Video Memory: 2096693248
11:43:25:   Video Adapter Shared System Memory: 2147495936
11:43:25: =====Stream Start: 2014-01-06, 11:43:25===============================================
11:43:25:   Multithreaded optimizations: On
11:43:25:   Base resolution: 1366x768
11:43:25:   Output resolution: 908x512
11:43:25: ------------------------------------------
11:43:25: Loading up D3D10 on NVIDIA GeForce GT 630M (Adapter 2)...
11:43:25: ------------------------------------------
11:43:25: Audio Format: 48000hz
11:43:25: Playback device Default
11:43:25: ------------------------------------------
11:43:25: Using desktop audio input: Internal Microphone (Conexant SmartAudio HD)
11:43:25: ------------------------------------------
11:43:25: Using auxilary audio input: Internal Microphone (Conexant SmartAudio HD)
11:43:25: ------------------------------------------
11:43:25: Audio Encoding: AAC
11:43:25:     bitrate: 128
11:43:25: ------------------------------------------
11:43:25:     device: CyberLink Webcam Splitter,
11:43:25:     device id \\?\root#media#0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
11:43:25:     chosen type: YUY2, usingFourCC: false, res: 800x600 - 800x600, frameIntervals: 666666-2000000
11:43:25:     use buffering: false - 0, fourCC: 'YUY2'
11:43:25:     audio device: Disable,
11:43:25:     audio device id Disabled,
11:43:25: 
11:43:25: Using directshow input
11:43:25: Using graphics capture
11:43:25: Scene buffering time set to 700
11:43:25: ------------------------------------------
11:43:25: Video Encoding: x264
11:43:25:     fps: 30
11:43:25:     width: 908, height: 512
11:43:25:     preset: veryfast
11:43:25:     profile: main
11:43:25:     keyint: 60
11:43:25:     CBR: yes
11:43:25:     CFR: yes
11:43:25:     max bitrate: 1000
11:43:25:     buffer size: 1000
11:43:25: ------------------------------------------
11:43:25: MMDeviceAudioSource: Frequency for device 'Internal Microphone (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
11:43:25: MMDeviceAudioSource: Frequency for device 'Internal Microphone (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
Warning -- D3D10Texture::CreateFromSharedHandle: Failed to open shared handle, result = 0x80070057
Warning -- SharedTexCapture::Init: Could not create shared texture
11:43:59: Using graphics capture
11:44:01: Total frames encoded: 1039, total frames duplicated: 5 (0.48%)
11:44:01: Total frames rendered: 1042, number of late frames: 1 (0.10%) (it's okay for some frames to be late)
11:44:01: 
11:44:01: Profiler time results:
11:44:01: 
11:44:01: ==============================================================
11:44:01: video thread frame - [100%] [avg time: 3.413 ms] [children: 13.3%] [unaccounted: 86.7%]
11:44:01: | scene->Preprocess - [6.36%] [avg time: 0.217 ms]
11:44:01: | GPU download and conversion - [6.91%] [avg time: 0.236 ms] [children: 5.74%] [unaccounted: 1.17%]
11:44:01: | | flush - [4.13%] [avg time: 0.141 ms]
11:44:01: | | CopyResource - [1.23%] [avg time: 0.042 ms]
11:44:01: | | conversion to 4:2:0 - [0.381%] [avg time: 0.013 ms]
11:44:01: Convert444Thread - [100%] [avg time: 0.404 ms] [children: 98.8%] [unaccounted: 1.24%]
11:44:01: | Convert444toNV12 - [98.8%] [avg time: 0.399 ms]
11:44:01: encoder thread frame - [100%] [avg time: 0.799 ms]
11:44:01: ==============================================================
11:44:01: 
11:44:01: 
11:44:01: Profiler CPU results:
11:44:01: 
11:44:01: ==============================================================
11:44:01: video thread frame - [cpu time: avg 0.643 ms, total 670.804 ms] [avg calls per frame: 1]
11:44:01: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
11:44:01: | GPU download and conversion - [cpu time: avg 0.074 ms, total 78.001 ms] [avg calls per frame: 1]
11:44:01: | | flush - [cpu time: avg 0.029 ms, total 31.2 ms] [avg calls per frame: 1]
11:44:01: | | CopyResource - [cpu time: avg 0.015 ms, total 15.601 ms] [avg calls per frame: 1]
11:44:01: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
11:44:01: Convert444Thread - [cpu time: avg 0.444 ms, total 452.403 ms] [avg calls per frame: 1]
11:44:01: | Convert444toNV12 - [cpu time: avg 0.444 ms, total 452.403 ms] [avg calls per frame: 1]
11:44:01: encoder thread frame - [cpu time: avg 0.107 ms, total 109.2 ms] [avg calls per frame: 1]
11:44:01: ==============================================================
11:44:01: 
11:44:01: =====Stream End: 2014-01-06, 11:44:01=================================================
11:44:11: =====Stream Start: 2014-01-06, 11:44:11===============================================
11:44:11:   Multithreaded optimizations: On
11:44:11:   Base resolution: 1366x768
11:44:11:   Output resolution: 908x512
11:44:11: ------------------------------------------
11:44:11: Loading up D3D10 on NVIDIA GeForce GT 630M (Adapter 2)...
11:44:11: ------------------------------------------
11:44:11: Audio Format: 48000hz
11:44:11: Playback device Default
11:44:11: ------------------------------------------
11:44:11: Using desktop audio input: Internal Microphone (Conexant SmartAudio HD)
11:44:11: ------------------------------------------
11:44:11: Using auxilary audio input: Internal Microphone (Conexant SmartAudio HD)
11:44:11: ------------------------------------------
11:44:11: Audio Encoding: AAC
11:44:11:     bitrate: 128
11:44:11: ------------------------------------------
11:44:11:     device: CyberLink Webcam Splitter,
11:44:11:     device id \\?\root#media#0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global,
11:44:11:     chosen type: YUY2, usingFourCC: false, res: 800x600 - 800x600, frameIntervals: 666666-2000000
11:44:11:     use buffering: false - 0, fourCC: 'YUY2'
11:44:11:     audio device: Disable,
11:44:11:     audio device id Disabled,
11:44:11: 
11:44:11: Using directshow input
11:44:11: Using graphics capture
11:44:11: Scene buffering time set to 700
11:44:11: ------------------------------------------
11:44:11: Video Encoding: x264
11:44:11:     fps: 30
11:44:11:     width: 908, height: 512
11:44:11:     preset: veryfast
11:44:11:     profile: main
11:44:11:     keyint: 60
11:44:11:     CBR: yes
11:44:11:     CFR: yes
11:44:11:     max bitrate: 1000
11:44:11:     buffer size: 1000
11:44:11: ------------------------------------------
11:44:11: MMDeviceAudioSource: Frequency for device 'Internal Microphone (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
11:44:11: MMDeviceAudioSource: Frequency for device 'Internal Microphone (Conexant SmartAudio HD)' is 384000, samples per sec is 48000
11:44:19: Total frames encoded: 230, total frames duplicated: 3 (1.30%)
11:44:19: Total frames rendered: 233, number of late frames: 2 (0.86%) (it's okay for some frames to be late)
11:44:19: 
11:44:19: Profiler time results:
11:44:19: 
11:44:19: ==============================================================
11:44:19: video thread frame - [100%] [avg time: 2.611 ms] [children: 13.1%] [unaccounted: 86.9%]
11:44:19: | scene->Preprocess - [6.66%] [avg time: 0.174 ms]
11:44:19: | GPU download and conversion - [6.43%] [avg time: 0.168 ms] [children: 5.48%] [unaccounted: 0.957%]
11:44:19: | | flush - [4.17%] [avg time: 0.109 ms]
11:44:19: | | CopyResource - [1.26%] [avg time: 0.033 ms]
11:44:19: | | conversion to 4:2:0 - [0.0383%] [avg time: 0.001 ms]
11:44:19: Convert444Thread - [100%] [avg time: 0.325 ms] [children: 98.8%] [unaccounted: 1.23%]
11:44:19: | Convert444toNV12 - [98.8%] [avg time: 0.321 ms]
11:44:19: encoder thread frame - [100%] [avg time: 0.535 ms]
11:44:19: ==============================================================
11:44:19: 
11:44:19: 
11:44:19: Profiler CPU results:
11:44:19: 
11:44:19: ==============================================================
11:44:19: video thread frame - [cpu time: avg 0.736 ms, total 171.601 ms] [avg calls per frame: 1]
11:44:19: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
11:44:19: | GPU download and conversion - [cpu time: avg 0.066 ms, total 15.6 ms] [avg calls per frame: 1]
11:44:19: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
11:44:19: | | CopyResource - [cpu time: avg 0.074 ms, total 15.6 ms] [avg calls per frame: 1]
11:44:19: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
11:44:19: Convert444Thread - [cpu time: avg 0.3 ms, total 62.4 ms] [avg calls per frame: 1]
11:44:19: | Convert444toNV12 - [cpu time: avg 0.3 ms, total 62.4 ms] [avg calls per frame: 1]
11:44:19: encoder thread frame - [cpu time: avg 0.074 ms, total 15.6 ms] [avg calls per frame: 1]
11:44:19: ==============================================================
11:44:19: 
11:44:19: =====Stream End: 2014-01-06, 11:44:19=================================================

Lain · Jan 6, 2014

First of all, if the game is crashing, then it almost always means that there's a hook conflict. What this means is that there's another program trying to capture the game or overlay onto the game. If you have other programs such as fraps/shadowplay, you may want to completely shut them down before using OBS. If using a program that gives you an overlay, such as mumble or teamspeak, completely disable those overlays and restart the programs or computer.

Second, if this is your first time, and/or if you're getting a black screen, then just so you know you have your laptop set up incorrectly. You have the bottom adapter selected in OBS, which is bad. You need to select the top adapter in the video adapter drop-down in OBS' video settings, then you need to use nvidia control panel in windows' control panel and properly configure OBS.exe to use the nvidia. That will cause OBS to load up on the nvidia properly.

See: viewtopic.php?f=5&t=5965

Smalkii · Jan 10, 2014

Awesome, worked great thanks for the help.

Question / Help Preview/Start stream causing games to crash

Smalkii

New Member

Lain

Smalkii

New Member