Question / Help Window Capture White Screen Problem

#1
Hello everybody , I am having a problem with obs when i try to capture a specific window. It just shows up as a white screen and i dont know how to fix this. For any other window capture it works fine, its just the program that im trying to capture PES 2018. Any help?

log file :
01:40:57.465: CPU Name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
01:40:57.465: CPU Speed: 3193MHz
01:40:57.465: Physical Cores: 4, Logical Cores: 4
01:40:57.465: Physical Memory: 8076MB Total, 5083MB Free
01:40:57.466: Windows Version: 10.0 Build 16299 (revision: 15; 64-bit)
01:40:57.466: Running as administrator: true
01:40:57.466: Aero is Enabled (Aero is always on for windows 8 and above)
01:40:57.466: Windows 10 Gaming Features:
01:40:57.466: Game DVR: On
01:40:57.467: Sec. Software Status:
01:40:57.468: Avast Antivirus: enabled (AV)
01:40:57.468: Malwarebytes: disabled (AV)
01:40:57.469: Windows Firewall: enabled (FW)
01:40:57.469: Malwarebytes: disabled (ASW)
01:40:57.469: Avast Antivirus: enabled (ASW)
01:40:57.469: Browser Hardware Acceleration: true
01:40:57.469: Portable mode: false
01:40:57.562: OBS 22.0.2 (64-bit, windows)
01:40:57.562: ---------------------------------
01:40:57.562: ---------------------------------
01:40:57.562: audio settings reset:
01:40:57.562: samples per sec: 44100
01:40:57.562: speakers: 2
01:40:57.564: ---------------------------------
01:40:57.564: Initializing D3D11...
01:40:57.564: Available Video Adapters:
01:40:57.565: Adapter 1: NVIDIA GeForce GTX 960
01:40:57.565: Dedicated VRAM: 2114650112
01:40:57.565: Shared VRAM: 4234496000
01:40:57.565: output 1: pos={0, 0}, size={1920, 1080}, attached=true
01:40:57.565: Adapter 2: Intel(R) HD Graphics 4600
01:40:57.565: Dedicated VRAM: 117964800
01:40:57.565: Shared VRAM: 2147483648
01:40:57.567: Loading up D3D11 on adapter NVIDIA GeForce GTX 960 (0)
01:40:57.605: D3D11 loaded successfully, feature level used: 45056
01:40:58.280: ---------------------------------
01:40:58.280: video settings reset:
01:40:58.280: base resolution: 1280x720
01:40:58.280: output resolution: 1280x720
01:40:58.280: downscale filter: Bicubic
01:40:58.280: fps: 60000/1001
01:40:58.280: format: NV12
01:40:58.280: YUV mode: 601/Partial
01:40:58.284: Audio monitoring device:
01:40:58.284: name: Default
01:40:58.284: id: default
01:40:58.284: ---------------------------------
01:40:58.286: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/chrome_elf.dll' not found, loading of module failed
01:40:58.293: [CoreAudio encoder]: Adding CoreAudio AAC encoder
01:40:58.320: [AMF] AMF Test failed due to one or more errors.
01:40:58.320: Failed to initialize module 'enc-amf.dll'
01:40:58.332: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libcef.dll' not found, loading of module failed
01:40:58.332: LoadLibrary failed for '../../obs-plugins/64bit/libEGL.dll': The specified procedure could not be found.
01:40:58.332: (127)
01:40:58.332: Module '../../obs-plugins/64bit/libEGL.dll' not loaded
01:40:58.333: Required module function 'obs_module_load' in module '../../obs-plugins/64bit/libGLESv2.dll' not found, loading of module failed
01:40:58.334: [obs-browser]: Version 2.1.5
01:40:58.336: NVENC supported
01:40:58.350: Couldn't find VLC installation, VLC video source disabled
01:40:58.354: No blackmagic support
01:40:58.357: ---------------------------------
01:40:58.357: Loaded Modules:
01:40:58.357: win-wasapi.dll
01:40:58.357: win-mf.dll
01:40:58.357: win-dshow.dll
01:40:58.357: win-decklink.dll
01:40:58.357: win-capture.dll
01:40:58.357: vlc-video.dll
01:40:58.357: text-freetype2.dll
01:40:58.357: rtmp-services.dll
01:40:58.357: obs-x264.dll
01:40:58.357: obs-vst.dll
01:40:58.357: obs-transitions.dll
01:40:58.357: obs-text.dll
01:40:58.357: obs-qsv11.dll
01:40:58.357: obs-outputs.dll
01:40:58.357: obs-filters.dll
01:40:58.357: obs-ffmpeg.dll
01:40:58.357: obs-browser.dll
01:40:58.357: image-source.dll
01:40:58.357: frontend-tools.dll
01:40:58.357: enc-amf.dll
01:40:58.357: coreaudio-encoder.dll
01:40:58.357: ---------------------------------
01:40:58.357: ==== Startup complete ===============================================
01:40:58.367: All scene data cleared
01:40:58.367: ------------------------------------------------
01:40:58.416: WASAPI: Device 'Speakers (Realtek High Definition Audio)' initialized
01:40:58.433: WASAPI: Device 'Microphone (Realtek High Definition Audio)' initialized
01:40:58.434: [window-capture: 'Window Capture'] update settings:
01:40:58.434: executable: PES2018.exe
01:40:58.497: [Media Source 'Nguồn']: settings:
01:40:58.497: input:
01:40:58.497: input_format:
01:40:58.497: speed: 100
01:40:58.497: is_looping: no
01:40:58.497: is_hw_decoding: yes
01:40:58.497: is_clear_on_media_end: yes
01:40:58.497: restart_on_activate: yes
01:40:58.497: close_when_inactive: yes
01:40:58.506: Switched to scene 'Stream Game'
01:40:58.509: ------------------------------------------------
01:40:58.509: Loaded scenes:
01:40:58.509: - scene 'Live Video':
01:40:58.509: - source: 'Nguồn' (ffmpeg_source)
01:40:58.509: - source: 'Chữ chạy' (text_gdiplus)
01:40:58.509: - filter: 'Scroll' (scroll_filter)
01:40:58.509: - source: 'Logo' (image_source)
01:40:58.509: - source: 'Logo Live' (image_source)
01:40:58.509: - scene 'Stream Game':
01:40:58.510: - source: 'Window Capture' (window_capture)
01:40:58.510: - source: 'Chữ chạy' (text_gdiplus)
01:40:58.510: - filter: 'Scroll' (scroll_filter)
01:40:58.510: - source: 'Logo' (image_source)
01:40:58.510: - source: 'Logo Live' (image_source)
01:40:58.510: ------------------------------------------------
01:40:58.536: adding 46 milliseconds of audio buffering, total audio buffering is now 46 milliseconds
01:40:58.570: CalculateFileHash: Failed to open file 'C:\Users\Admin\AppData\Roaming\obs-studio\updates\whatsnew.json':
01:41:48.629: ==== Shutting down ==================================================
01:41:48.634: Switched to scene '(null)'
01:41:48.637: WASAPI: Device 'Speakers (Realtek High Definition Audio)' Terminated
01:41:48.646: WASAPI: Device 'Microphone (Realtek High Definition Audio)' Terminated
01:41:48.652: All scene data cleared
01:41:48.652: ------------------------------------------------
01:41:48.722: Freeing OBS context data
01:41:48.745: [Scripting] Total detached callbacks: 0
01:41:48.755: == Profiler Results =============================
01:41:48.755: run_program_init: 1431.88 ms
01:41:48.755: ┣OBSApp::AppInit: 12.077 ms
01:41:48.755: ┃ ┗OBSApp::InitLocale: 1.134 ms
01:41:48.755: ┗OBSApp::OBSInit: 1378.82 ms
01:41:48.755: ┣obs_startup: 3.782 ms
01:41:48.755: ┗OBSBasic::OBSInit: 1007.88 ms
01:41:48.755: ┣OBSBasic::InitBasicConfig: 0.629 ms
01:41:48.755: ┣OBSBasic::ResetAudio: 0.133 ms
01:41:48.755: ┣OBSBasic::ResetVideo: 721.593 ms
01:41:48.755: ┣OBSBasic::InitOBSCallbacks: 0.017 ms
01:41:48.755: ┣OBSBasic::InitHotkeys: 0.048 ms
01:41:48.755: ┣obs_load_all_modules: 72.24 ms
01:41:48.755: ┃ ┣obs_init_module(coreaudio-encoder.dll): 6.002 ms
01:41:48.755: ┃ ┣obs_init_module(enc-amf.dll): 26.247 ms
01:41:48.755: ┃ ┣obs_init_module(frontend-tools.dll): 3.42 ms
01:41:48.755: ┃ ┣obs_init_module(image-source.dll): 0.004 ms
01:41:48.755: ┃ ┣obs_init_module(obs-browser.dll): 0.235 ms
01:41:48.755: ┃ ┣obs_init_module(obs-ffmpeg.dll): 0.566 ms
01:41:48.755: ┃ ┃ ┗nvenc_check: 0.524 ms
01:41:48.755: ┃ ┣obs_init_module(obs-filters.dll): 0.009 ms
01:41:48.755: ┃ ┣obs_init_module(obs-outputs.dll): 0.004 ms
01:41:48.755: ┃ ┣obs_init_module(obs-qsv11.dll): 4.971 ms
01:41:48.755: ┃ ┣obs_init_module(obs-text.dll): 0.394 ms
01:41:48.755: ┃ ┣obs_init_module(obs-transitions.dll): 0.005 ms
01:41:48.755: ┃ ┣obs_init_module(obs-vst.dll): 0.001 ms
01:41:48.755: ┃ ┣obs_init_module(obs-x264.dll): 0.001 ms
01:41:48.755: ┃ ┣obs_init_module(rtmp-services.dll): 1.195 ms
01:41:48.755: ┃ ┣obs_init_module(text-freetype2.dll): 0.055 ms
01:41:48.755: ┃ ┣obs_init_module(vlc-video.dll): 0.033 ms
01:41:48.755: ┃ ┣obs_init_module(win-capture.dll): 0.077 ms
01:41:48.755: ┃ ┣obs_init_module(win-decklink.dll): 2.872 ms
01:41:48.755: ┃ ┣obs_init_module(win-dshow.dll): 0.824 ms
01:41:48.755: ┃ ┣obs_init_module(win-mf.dll): 0 ms
01:41:48.755: ┃ ┣obs_init_module(win-wasapi.dll): 0.004 ms
01:41:48.755: ┃ ┗reset_win32_symbol_paths: 0.106 ms
01:41:48.755: ┣OBSBasic::ResetOutputs: 7.365 ms
01:41:48.755: ┣OBSBasic::CreateHotkeys: 0.179 ms
01:41:48.755: ┣OBSBasic::InitService: 1.354 ms
01:41:48.755: ┣OBSBasic::InitPrimitives: 0.333 ms
01:41:48.755: ┗OBSBasic::Load: 150.113 ms
01:41:48.755: obs_hotkey_thread(25 ms): min=0.002 ms, median=0.009 ms, max=14.467 ms, 99th percentile=0.14 ms, 100% below 25 ms
01:41:48.755: audio_thread(Audio): min=0 ms, median=0.063 ms, max=1.61 ms, 99th percentile=0.255 ms
01:41:48.755: obs_graphics_thread(16.6833 ms): min=0.135 ms, median=0.637 ms, max=71.757 ms, 99th percentile=2.347 ms, 99.9337% below 16.683 ms
01:41:48.755: ┣tick_sources: min=0.001 ms, median=0.035 ms, max=71.56 ms, 99th percentile=1.096 ms
01:41:48.755: ┣output_frame: min=0.11 ms, median=0.326 ms, max=35.082 ms, 99th percentile=1.011 ms
01:41:48.755: ┃ ┗gs_context(video->graphics): min=0.11 ms, median=0.325 ms, max=35.079 ms, 99th percentile=1.003 ms
01:41:48.755: ┃ ┣render_video: min=0.009 ms, median=0.099 ms, max=1.799 ms, 99th percentile=0.276 ms
01:41:48.755: ┃ ┃ ┗render_main_texture: min=0.006 ms, median=0.093 ms, max=1.786 ms, 99th percentile=0.264 ms
01:41:48.755: ┃ ┗gs_flush: min=0.051 ms, median=0.224 ms, max=34.966 ms, 99th percentile=0.729 ms
01:41:48.755: ┗render_displays: min=0.001 ms, median=0.192 ms, max=4.339 ms, 99th percentile=0.921 ms
01:41:48.755: =================================================
01:41:48.755: == Profiler Time Between Calls ==================
01:41:48.755: obs_hotkey_thread(25 ms): min=24.161 ms, median=25.023 ms, max=42.242 ms, 81.2684% within ±2% of 25 ms (0.393314% lower, 18.3382% higher)
01:41:48.755: obs_graphics_thread(16.6833 ms): min=0.643 ms, median=16.683 ms, max=71.768 ms, 97.1495% within ±2% of 16.683 ms (1.42526% lower, 1.42526% higher)
01:41:48.755: =================================================
01:41:48.777: Number of memory leaks: 0
 
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