Post a OBS log that contains a recording attempt. According to your link to the HP support website, your Laptop has a low-level AMD CPU and GPU architecture, which would not be able to support recording or streaming. But according to your screenshot you activated Quicksync as encoder, which is not available with AMD hardware. So your Laptop has actually a different performance than what your HP link suggests.
The real performance capability can be seen from a OBS log with a recording session in it.
You can as well click on Tools->Auto Configuration Wizard and produce a baseline configuration that takes the real performance of your laptop into account.