Bug Report Upload Stucked when Streaming.

Rompex · Jul 5, 2014

I have a wieeeerd problem with my stream. It was ok so far. But today, after cca 7 days i started stream and always, after 10-20 seconds of actual ''streaming'' the upload starting to collapse and then it get's stucked at 1000kbps and im loosing all my frames. This happens ONLY when i start streaming, not when im just recording or previewing even with encoding ON. My internet is very stable and this is very strange. Here is my videos how it works, so you can see what i mean. 1 Minute of Encoding Recording is ok, then i start Streaming and after like 10 seconds its all gone.

Video

Here is my LOG

Code:

21:49:06: Open Broadcaster Software v0.625b - 64bit (　^ω^)
21:49:06: -------------------------------
21:49:06: CPU Name: Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz
21:49:06: CPU Speed: 3611MHz
21:49:06: Physical Memory:  8151MB Total, 5767MB Free
21:49:06: stepping id: 5, model 30, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
21:49:06: monitor 1: pos={0, 0}, size={1600, 900}
21:49:06: monitor 2: pos={-1600, 0}, size={1600, 900}
21:49:06: Windows Version: 6.2 Build 9200 
21:49:06: Aero is Enabled
21:49:06: -------------------------------
21:49:06: OBS Modules:
21:49:06: Base Address     Module
21:49:06: 000000001AAC0000 OBS.exe
21:49:06: 00000000CDF70000 OBSApi.dll
21:49:06: 00000000D92D0000 GraphicsCapture.dll
21:49:06: 00000000D42F0000 NoiseGate.dll
21:49:06: ------------------------------------------
21:49:06: Adapter 1
21:49:06:   Video Adapter: AMD Radeon R9 200 Series
21:49:06:   Video Adapter Dedicated Video Memory: 2128781312
21:49:06:   Video Adapter Shared System Memory: 4026531840
21:49:06:   Video Adapter Output 1: pos={0, 0}, size={1600, 900}, attached=true
21:49:06:   Video Adapter Output 2: pos={-1600, 0}, size={1600, 900}, attached=true
21:49:06: =====Stream Start: 2014-07-05, 21:49:06===============================================
21:49:06:   Multithreaded optimizations: On
21:49:06:   Base resolution: 1600x900
21:49:06:   Output resolution: 1064x600
21:49:06: ------------------------------------------
21:49:06: Loading up D3D10 on AMD Radeon R9 200 Series (Adapter 1)...
21:49:06: ------------------------------------------
21:49:06: Audio Format: 44100 Hz
21:49:06: ------------------------------------------
21:49:06: Audio Channels: 2 Ch
21:49:06: Playback device Default
21:49:06: ------------------------------------------
21:49:06: Using desktop audio input: Reproduktory (Realtek High Definition Audio)
21:49:06: Global Audio time adjust: 0
21:49:06: ------------------------------------------
21:49:06: Using auxilary audio input: Mikrofon (Realtek High Definition Audio)
21:49:06: Mic time offset: 0
21:49:06: ------------------------------------------
21:49:06: Audio Encoding: AAC
21:49:06:     bitrate: 96
21:49:06: Using graphics capture
21:49:06: Using bitmap image
21:49:06: Scene buffering time set to 700
21:49:06: ------------------------------------------
21:49:06: Video Encoding: x264
21:49:06:     fps: 35
21:49:06:     width: 1064, height: 600
21:49:06:     preset: veryfast
21:49:06:     profile: main
21:49:06:     keyint: 70
21:49:06:     CBR: yes
21:49:06:     CFR: yes
21:49:06:     max bitrate: 3000
21:49:06:     buffer size: 3000
21:49:06: ------------------------------------------
21:49:08: Using RTMP service: Twitch / Justin.tv
21:49:08:   Server selection: rtmp://live-prg.justin.tv/app
21:49:08:   Interface: üadi Realtek PCIe GBE Family Controller (ethernet, 100 mbps)
21:49:09: Completed handshake with rtmp://live-prg.justin.tv/app in 1252 ms.
21:49:10: SO_SNDBUF was at 65536
21:49:18: RTMPPublisher::SocketLoop: Stalled for 5613 ms to write 395070 bytes (buffer: 0 / 396288), unstable connection?
21:49:22: RTMPPublisher::SocketLoop: Stalled for 4093 ms to write 394290 bytes (buffer: 0 / 396288), unstable connection?
21:49:29: RTMPPublisher::SocketLoop: Stalled for 7178 ms to write 394509 bytes (buffer: 0 / 396288), unstable connection?
21:49:32: Total frames encoded: 862, total frames duplicated: 0 (0.00%)
21:49:32: Total frames rendered: 885, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
21:49:33: RTMPPublisher::SocketLoop: Stalled for 3247 ms to write 392852 bytes (buffer: 0 / 396288), unstable connection?
21:49:42: RTMPPublisher::SocketLoop: Received FD_CLOSE, 9234 ms since last send (buffer: 395494 / 396288)
21:49:42: RTMPPublisher::SocketLoop: Aborting due to FD_CLOSE during shutdown, 395494 bytes lost, error 0
21:50:22: ~RTMPPublisher: Network appears stalled with 0 / 396288 buffered, dropping connection!
21:50:22: Average send payload: 130093 bytes, average send interval: 1282 ms
21:50:22: Number of times waited to send: 7, Waited for a total of 23996 bytes
21:50:22: Number of b-frames dropped: 235 (32%), Number of p-frames dropped: 238 (33%), Total 473 (65%)
21:50:22: Number of bytes sent: 2211593
21:50:22: 
21:50:22: Profiler time results:
21:50:22: 
21:50:22: ==============================================================
21:50:22: video thread frame - [100%] [avg time: 0.502 ms] [children: 21.7%] [unaccounted: 78.3%]
21:50:22: | scene->Preprocess - [0.199%] [avg time: 0.001 ms]
21:50:22: | GPU download and conversion - [21.5%] [avg time: 0.108 ms] [children: 18.5%] [unaccounted: 2.99%]
21:50:22: | | flush - [16.7%] [avg time: 0.084 ms]
21:50:22: | | CopyResource - [1.59%] [avg time: 0.008 ms]
21:50:22: | | conversion to 4:2:0 - [0.199%] [avg time: 0.001 ms]
21:50:22: Convert444Threads - [100%] [avg time: 1.042 ms] [children: 99.8%] [unaccounted: 0.192%]
21:50:22: | Convert444toNV12 - [99.8%] [avg time: 1.04 ms]
21:50:22: encoder thread frame - [100%] [avg time: 0.877 ms] [children: 2.28%] [unaccounted: 97.7%]
21:50:22: | sending stuff out - [2.28%] [avg time: 0.02 ms]
21:50:22: ==============================================================
21:50:22: 
21:50:22: 
21:50:22: Profiler CPU results:
21:50:22: 
21:50:22: ==============================================================
21:50:22: video thread frame - [cpu time: avg 0.035 ms, total 31.25 ms] [avg calls per frame: 1]
21:50:22: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:50:22: | GPU download and conversion - [cpu time: avg 0.017 ms, total 15.625 ms] [avg calls per frame: 1]
21:50:22: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:50:22: | | CopyResource - [cpu time: avg 0.018 ms, total 15.625 ms] [avg calls per frame: 1]
21:50:22: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:50:22: Convert444Threads - [cpu time: avg 1.022 ms, total 1750 ms] [avg calls per frame: 2]
21:50:22: | Convert444toNV12 - [cpu time: avg 1.022 ms, total 1750 ms] [avg calls per frame: 2]
21:50:22: encoder thread frame - [cpu time: avg 0.073 ms, total 62.5 ms] [avg calls per frame: 1]
21:50:22: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
21:50:22: ==============================================================
21:50:22: 
21:50:22: =====Stream End: 2014-07-05, 21:50:22=================================================

R1CH · Jul 6, 2014

It sounds like your ISP is performing traffic shaping on your connection. Try using ShaperProbe to verify.

Rompex · Jul 6, 2014

Code:

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 4.71.254.149.

Estimating capacity:
Upstream: 4205 Kbps.
Downstream: 12625 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 4144 Kbps.

Downstream: No shaper detected.
Median received rate: 12394 Kbps.

Lain · Jul 7, 2014

Hm, perhaps it's a bad server then? That server apparently has 1252 millisecond latency.

Rompex · Jul 7, 2014

Jim said:
Hm, perhaps it's a bad server then? That server apparently has 1252 millisecond latency.

Hi Jim, yes, it was probably the server issue. Yesterday i did 2 hours stream and there was not even 1 frame lost and everything was OK. Anyway, thanks :)

xcripzx · Jul 8, 2014

have same problem last 7 days when i start stream and enter the game my upload drops to 80kbps
i have conection 20down 1,5up i am streaming ISS and my game lags when i turn off my obs game is working exellent
I am streaming for like 6 months and this is first time i have this problem what data do u need to help me

Rompex · Jul 8, 2014

xcripzx said:
have same problem last 7 days when i start stream and enter the game my upload drops to 80kbps
i have conection 20down 1,5up i am streaming ISS and my game lags when i turn off my obs game is working exellent
I am streaming for like 6 months and this is first time i have this problem what data do u need to help me

Dunno, maybe try different server. I'm from Czech Republic so i'm using EU Prague and it works perfectly, expect this one time that i posted here.

MaBa_Gaming · Jan 2, 2015

Jim said:
Hm, perhaps it's a bad server then? That server apparently has 1252 millisecond latency.

Got the same problem i got 8 mb/s upload speed and it goes down to 1000 kb/s when my Encoding stands on 2000 pls help me

R1CH · Jan 2, 2015

That can be normal depending on your RTT. It's only a problem if you drop frames, in which case you should consult the dropped frames sticky.

Bug Report Upload Stucked when Streaming.

Rompex

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R1CH

Rompex

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Lain

Rompex

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xcripzx

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Rompex

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MaBa_Gaming

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R1CH