Bug Report Unresponsive mouse and strange beep noise.

[Riddya]

I started streaming with OBS recently, I tested it for a couple of days and everything seemed to be alright.
Until I started streaming League of Legends.

This seems to happen with the Monitor Capture mode only. When I try to stream LoL with the Monitor Capture mode everytime a new game starts (about 2 or 3 minutes later) my mouse stops working properly, I still can move it, but when I click anywhere nothing happens and I can hear a BEEP.

The pc is not freezed, the keyboard works fine, I can tab and even open the task manager perfectly, my cpu is not overloaded, not even at 50%, neither the RAM is. But even if i close everything and wait a couple of minutes the only way to get the mouse back to normal is rebooting the computer.

The funny thing is that when my pc is on again I can stream on Monitor Capture and continue my game and it wont fail, until I start a new LoL game.

Browsing on the internet seems to be a quite normal issue, but i can't find any solutions.

Here is a video with the same issue i have:

https://www.youtube.com/watch?v=ddun9389HVU



My PC specs:

-Win 7 Ultimate 64bits
- Asus H87M Plus
-Intel Core I5-4570 3.2Ghz
-GeForce GTX 650 Ti
- x2 Kingston HyperX Fury Red DDR3 4GB

 

[R1CH]

This is usually hardware / driver related. Make sure all your drivers are up to date and remove as much 3rd party interference as possible (security software, mouse / keyboard macro drivers, etc)

 

[Riddya]

My actual PC is new (about a month new) so i think drivers must be up to date and I'm not using macros.
I will check for new drivers anyway and try again.

 

[R1CH]

In any case you should avoid using monitor capture and use game capture, it may work around the issue.

 

[Riddya]

I think I have found what was causing the problem, at least for me.
All my drivers where up to date, and I tried streaming with everything that was not necesary closed, the problem was still there.
So I realized I still had Hamachi on, and because I was so desperate I closed it... and no more problems.
I don't know why, but with Hamachi closed the problem disapeared and I can stream normaly again.

Any clues why this is happening?

 

[KaceyBabyy]

I have the same issue. This PC is only 2 months old (I checked and the drivers are indeed up to date) I don't use macros. I don't get the -beep- noise but the mouse just won't move for a second or so. I don't use Hamachi (?). I also use Game capture, not monitor. Anyone have any other suggestions?
Also, I was told to post a 'log file' I could have done this wrong since I've never tried to look at a log file but this is what I copied. https://gist.github.com/b6d160c0c0a9edc2e793
EDIT: Thought I should mention that I have no problems with my mouse or keyboard until I start streaming (no problems just having OBS open) and I just realized that my keyboard also stops with the mouse instead of just the mouse pausing.

 

[Francis Delagree]

Hello !

I have exactly the same problem and I noticed last 2 time that I was streaming with OBS.
Then I found your post on OBS forum (what a coincidence) and It was just to know if you finally find what was wrong, because I don't have hamachi on my computer so there's no chance it would cause my problem.

I tryed to update all my drivers with Driver Booster, it was working till today so that was not the problem.

Thank you for your further answer !

 

[Nikkiegm]

I kind of have a similar problem but I just got a new computer so i had to reinstall everything, so i did. Then i got OBS like I did last time but now its beeping! It never did this before and I've been using it for a long time! Please help, I did what I could but nothing is working, I tried uninstalling it but that also didn't work please help! I love using this software. And it usually happens randomly, I hear a beep then i cant move my mouse at all! Sometimes it doesn't stop beeping making it so i cant use my mouse and having to reset or i have to have to shake my mouse to fix it. Please reply, Thank you.

 

[Philip ash]

Hi found this thread on google and I have the same problem exactly the same problem, but with mine it usually happens when my Xbox one controller becomes disconnected.