Bug Report Streaming server/Stream Key NOT found (?) [Picarto.TV]

[Magatama Yagami]

Once i try to start my stream, Open Broadcaster crashes and says that the Streaming Server and/or Stream Key has not been found.
At first time i thought it could be my internet connection but i tried on changing to different wire but nothing changed, then i thought it could be the page but no one seemed to have this same issue, i've tried uninstalling and re-installing the program several times now, do and re-do every single step of configuration and customization i needes but it still the same!
Please, i need help!!

 

[Marge]

Which streaming site are you trying to use?

 

[Marge]

If you are using Picarto, You need to go to the Dashboard. At the bottom of the HOME section, there will be the Streaming server link. Below that there is a choice between "Show key" and "hide key" you will then need to select show ke and the stream key will appear.

 

[Magatama Yagami]

I did every steep (and yes, i checked that several times) but it doesn't work.
I've made streaming on Picarto for about more than a year now and since the last update i've been having this issue.

 

[R1CH]

Please post your OBS log or a screenshot of the error.

 

[Magatama Yagami]

I had to post this on two part because of the character limit

Spoiler: OBS log [2015-03-25-1835-41] (Part1)

18:35:48: Open Broadcaster Software v0.651b - 64bit (　^ω^)
18:35:48: -------------------------------
18:35:48: CPU Name: Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz
18:35:48: CPU Speed: 2591MHz
18:35:48: Physical Memory: 3969MB Total, 2073MB Free
18:35:48: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 2
18:35:48: monitor 1: pos={0, 0}, size={1366, 768}
18:35:48: Windows Version: 6.1 Build 7601 S
18:35:48: Aero is Enabled
18:35:48: -------------------------------
18:35:48: OBS Modules:
18:35:48: Base Address Module
18:35:48: 000000003FB50000 OBS.exe
18:35:48: 00000000E4D10000 OBSApi.dll
18:35:48: 00000000EE710000 DShowPlugin.dll
18:35:48: 00000000F71C0000 GraphicsCapture.dll
18:35:48: 00000000F0FB0000 NoiseGate.dll
18:35:48: 00000000F61B0000 PSVPlugin.dll
18:35:48: 00000000EEE90000 scenesw.dll
18:35:48: ------------------------------------------
18:35:48: Adapter 1
18:35:48: Video Adapter: Intel(R) HD Graphics 4000
18:35:48: Video Adapter Dedicated Video Memory: 67108864
18:35:48: Video Adapter Shared System Memory: 1711276032
18:35:48: Video Adapter Output 1: pos={0, 0}, size={1366, 768}, attached=true
18:35:48: =====Stream Start: 2015-03-25, 18:35:48===============================================
18:35:48: Multithreaded optimizations: On
18:35:48: Base resolution: 1366x768
18:35:48: Output resolution: 1364x768
18:35:48: ------------------------------------------
18:35:48: Loading up D3D10 on Intel(R) HD Graphics 4000 (Adapter 1)...
18:35:48: ------------------------------------------
18:35:48: Audio Format: 48000 Hz
18:35:48: ------------------------------------------
18:35:48: Audio Channels: 1 Ch
18:35:48: Playback device Default
18:35:48: ------------------------------------------
18:35:48: Using desktop audio input: Altavoces (Dispositivo de High Definition Audio)
18:35:48: Global Audio time adjust: 0
18:35:48: ------------------------------------------
18:35:48: Using auxilary audio input: Micrófono (Dispositivo de High Definition Audio)
18:35:48: Mic time offset: 0
18:35:48: ------------------------------------------
18:35:48: Audio Encoding: AAC
18:35:48: bitrate: 48
18:35:48: Using bitmap image
18:35:48: Using text output
18:35:48: Using text output
18:35:48: Using text output
18:35:48: Using Window Capture
18:35:48: Using Window Capture
18:35:48: Scene buffering time set to 700
18:35:48: ------------------------------------------
18:35:48: Video Encoding: x264
18:35:48: fps: 30
18:35:48: width: 1364, height: 768
18:35:48: preset: veryfast
18:35:48: profile: high
18:35:48: keyint: 250
18:35:48: CBR: no
18:35:48: CFR: yes
18:35:48: max bitrate: 400
18:35:48: buffer size: 400
18:35:48: quality: 10
18:35:48: ------------------------------------------
18:35:52: Total frames encoded: 98, total frames duplicated: 0 (0.00%)
18:35:52: Total frames rendered: 121, number of late frames: 1 (0.83%) (it's okay for some frames to be late)
18:35:53:
18:35:53: Profiler time results:
18:35:53:
18:35:53: ==============================================================
18:35:53: video thread frame - [100%] [avg time: 4.184 ms] [children: 84.7%] [unaccounted: 15.3%]
18:35:53: | scene->Preprocess - [81.6%] [avg time: 3.415 ms]
18:35:53: | GPU download and conversion - [3.06%] [avg time: 0.128 ms] [children: 1.82%] [unaccounted: 1.24%]
18:35:53: | | flush - [0.956%] [avg time: 0.04 ms]
18:35:53: | | CopyResource - [0.765%] [avg time: 0.032 ms]
18:35:53: | | conversion to 4:2:0 - [0.0956%] [avg time: 0.004 ms]
18:35:53: Convert444Thread - [100%] [avg time: 3.55 ms] [children: 98.9%] [unaccounted: 1.07%]
18:35:53: | Convert444toNV12 - [98.9%] [avg time: 3.512 ms]
18:35:53: encoder thread frame - [100%] [avg time: 3.11 ms] [children: 0.322%] [unaccounted: 99.7%]
18:35:53: | sending stuff out - [0.322%] [avg time: 0.01 ms]
18:35:53: ==============================================================
18:35:53:
18:35:53:
18:35:53: Profiler CPU results:
18:35:53:
18:35:53: ==============================================================
18:35:53: video thread frame - [cpu time: avg 1.804 ms, total 218.401 ms] [avg calls per frame: 1]
18:35:53: | scene->Preprocess - [cpu time: avg 0.773 ms, total 93.6 ms] [avg calls per frame: 1]
18:35:53: | GPU download and conversion - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:35:53: | | flush - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:35:53: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:35:53: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:35:53: Convert444Thread - [cpu time: avg 3.309 ms, total 327.602 ms] [avg calls per frame: 1]
18:35:53: | Convert444toNV12 - [cpu time: avg 3.309 ms, total 327.602 ms] [avg calls per frame: 1]
18:35:53: encoder thread frame - [cpu time: avg 2.387 ms, total 234.001 ms] [avg calls per frame: 1]
18:35:53: | sending stuff out - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:35:53: ==============================================================
18:35:53:
18:35:53: =====Stream End: 2015-03-25, 18:35:53=================================================

 

[Magatama Yagami]

Spoiler: OBS log [2015-03-25-2835-41] (Part 2)

18:35:53: =====Stream Start: 2015-03-25, 18:35:53===============================================
18:35:53: Multithreaded optimizations: On
18:35:53: Base resolution: 1366x768
18:35:53: Output resolution: 1364x768
18:35:53: ------------------------------------------
18:35:53: Loading up D3D10 on Intel(R) HD Graphics 4000 (Adapter 1)...
18:35:53: ------------------------------------------
18:35:53: Audio Format: 48000 Hz
18:35:53: ------------------------------------------
18:35:53: Audio Channels: 1 Ch
18:35:53: Playback device Default
18:35:53: ------------------------------------------
18:35:53: Using desktop audio input: Altavoces (Dispositivo de High Definition Audio)
18:35:53: Global Audio time adjust: 0
18:35:53: ------------------------------------------
18:35:53: Using auxilary audio input: Micrófono (Dispositivo de High Definition Audio)
18:35:53: Mic time offset: 0
18:35:53: ------------------------------------------
18:35:53: Audio Encoding: AAC
18:35:53: bitrate: 48
18:35:53: Using bitmap image
18:35:53: Using text output
18:35:53: Using text output
18:35:53: Using text output
18:35:53: Using Window Capture
18:35:54: Using Window Capture
18:35:54: Scene buffering time set to 700
18:35:54: ------------------------------------------
18:35:54: Video Encoding: x264
18:35:54: fps: 30
18:35:54: width: 1364, height: 768
18:35:54: preset: veryfast
18:35:54: profile: high
18:35:54: keyint: 250
18:35:54: CBR: no
18:35:54: CFR: yes
18:35:54: max bitrate: 400
18:35:54: buffer size: 400
18:35:54: quality: 10
18:35:54: ------------------------------------------
18:35:55: Interface: Intel(R) Centrino(R) Advanced-N 6205 (802.11, 130 mbps)
18:35:56: Completed handshake with rtmp://live.us.picarto.tv/golive in 1314 ms.
18:36:27: Total frames encoded: 965, total frames duplicated: 0 (0.00%)
18:36:27: Total frames rendered: 990, number of late frames: 2 (0.20%) (it's okay for some frames to be late)
18:36:27: librtmp error: RTMPSockBuf_Fill, recv returned -1. GetSockError(): 10053 (Se ha anulado una conexi�n establecida por el software en su equipo host..)
18:36:27: Connection to rtmp://live.us.picarto.tv/golive failed: El canal del stream es inválido
18:36:27:
18:36:27: RTMPSockBuf_Fill, recv returned -1. GetSockError(): 10053 (Se ha anulado una conexi�n establecida por el software en su equipo host..)
18:36:27:
18:36:27: ~RTMPPublisher: Packet flush completed in 0 ms
18:36:27: Number of times waited to send: 0, Waited for a total of 0 bytes
18:36:27: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
18:36:27: Number of bytes sent: 0
18:36:27:
18:36:27: Profiler time results:
18:36:27:
18:36:27: ==============================================================
18:36:27: video thread frame - [100%] [avg time: 3.036 ms] [children: 76.5%] [unaccounted: 23.5%]
18:36:27: | scene->Preprocess - [70.2%] [avg time: 2.13 ms]
18:36:27: | GPU download and conversion - [6.32%] [avg time: 0.192 ms] [children: 3.16%] [unaccounted: 3.16%]
18:36:27: | | flush - [1.22%] [avg time: 0.037 ms]
18:36:27: | | CopyResource - [1.12%] [avg time: 0.034 ms]
18:36:27: | | conversion to 4:2:0 - [0.823%] [avg time: 0.025 ms]
18:36:27: Convert444Thread - [100%] [avg time: 3.336 ms] [children: 99.3%] [unaccounted: 0.689%]
18:36:27: | Convert444toNV12 - [99.3%] [avg time: 3.313 ms]
18:36:27: encoder thread frame - [100%] [avg time: 2.849 ms] [children: 0.597%] [unaccounted: 99.4%]
18:36:27: | sending stuff out - [0.597%] [avg time: 0.017 ms]
18:36:27: ==============================================================
18:36:27:
18:36:27:
18:36:27: Profiler CPU results:
18:36:27:
18:36:27: ==============================================================
18:36:27: video thread frame - [cpu time: avg 1.04 ms, total 1029.61 ms] [avg calls per frame: 1]
18:36:27: | scene->Preprocess - [cpu time: avg 0.094 ms, total 93.6 ms] [avg calls per frame: 1]
18:36:27: | GPU download and conversion - [cpu time: avg 0.063 ms, total 62.4 ms] [avg calls per frame: 1]
18:36:27: | | flush - [cpu time: avg 0.015 ms, total 15.6 ms] [avg calls per frame: 1]
18:36:27: | | CopyResource - [cpu time: avg 0.032 ms, total 31.2 ms] [avg calls per frame: 1]
18:36:27: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:36:27: Convert444Thread - [cpu time: avg 3.132 ms, total 3026.42 ms] [avg calls per frame: 1]
18:36:27: | Convert444toNV12 - [cpu time: avg 3.116 ms, total 3010.82 ms] [avg calls per frame: 1]
18:36:27: encoder thread frame - [cpu time: avg 2.295 ms, total 2215.21 ms] [avg calls per frame: 1]
18:36:27: | sending stuff out - [cpu time: avg 0.032 ms, total 31.2 ms] [avg calls per frame: 1]
18:36:27: ==============================================================
18:36:27:
18:36:27: =====Stream End: 2015-03-25, 18:36:27=================================================

 

[R1CH]

Have you tried using a wired connection? Wireless is not reliable for streaming.

 

[Magatama Yagami]

Yes, Yes i dis but still the same, and now i know i'm not the only one with this issue.

 

[techkitsune]

"Wireless is not reliable for streaming."

This is an outright lie and IMHO you should be removed from staff for such. Wireless has been more than reliable for over five years (In fact, well before you made this post,) since wireless speeds typically exceed actual ISP speeds, even today (Wireless G at 54 mbit beats the current USA average of 30 mbit, and then we've got N/AC/newer protocols coming out.) In fact, I'm testing it RIGHT NOW. I get more lag over a wired connection to Picarto (5 seconds starting and rapidly rising) using your software versus a custom re-built version (that removes half your cruddy bloat and forces using a wireless adapter, and it REMAINS at under 2 seconds latency.)

 

[techkitsune]

"If you are using Picarto, You need to go to the Dashboard. At the bottom of the HOME section, there will be the Streaming server link."

Where again? I see NADA.

 

[R1CH]

"Wireless is not reliable for streaming."

This is an outright lie and IMHO you should be removed from staff for such. Wireless has been more than reliable for over five years (In fact, well before you made this post,) since wireless speeds typically exceed actual ISP speeds, even today (Wireless G at 54 mbit beats the current USA average of 30 mbit, and then we've got N/AC/newer protocols coming out.) In fact, I'm testing it RIGHT NOW. I get more lag over a wired connection to Picarto (5 seconds starting and rapidly rising) using your software versus a custom re-built version (that removes half your cruddy bloat and forces using a wireless adapter, and it REMAINS at under 2 seconds latency.)

The main problem with wireless is that you are not in control of the media. While the air may be clear when you download a file at 20mbps for 2 minutes, streaming requires a constant flow of data. If your neighbor decides to watch Netflix then all of a sudden your connection is dropping packets and re-transmitting and before you know if you're dropping frames. You may think you picked a "clean" wireless channel, "no one in my neighborhood is using it"... but 802.11 isn't the only source of RF, you have cordless phones, baby monitors, poorly shielded microwave ovens, wireless peripherals, bluetooth, doorbells and a host of other devices competing in the same frequencies.

Wireless can be and often is fast, but because ultimately the connection is out of your control, its not recommended for streaming since it adds an intermittent and hard to pinpoint source of problems when interference comes up. Also since you brought it up, 802.11g 54mbps is only a signalling rate, the data rate will rarely exceed 20mbps. While N / AC are better, they require more channel bandwidth which opens you up to more interference.