Question / Help OBS Suddenly Drops Audio

John Kurzhals

New Member
Hi All, I am new to forum and have been using OBS for a couple months. We experienced the first major issue today. Right in the middle of our YouTube livestream this morning, the audio input suddenly stopped. The video continued streaming perfectly. The audio input was still active in the Shure MVi via the 3.5mm headphone jack, but OBS was not processing the audio on the USB input. As soon as the PC was rebooted, the audio input started functioning again. Below is a quick list of our build. In the attached log I noticed the following entry that corresponded with the audio failing. Before this entry all seemed fine.

09:37:28.428: adding 21 milliseconds of audio buffering, total audio buffering is now 21 milliseconds (source: Desktop Audio)


PTZOptics NDI x20 camera
Dell PC with i7-9700 8-core, 16GB DDR4, SSD & NVIDIA Gforce 1650
Windows 10 x64 build 1909
OBS 25.0.8
Gigabit network
Comcast 60Mb down/12Mb up
Shure MVi USB Audio feed


Do you have any suggestions?


Thank you!
 

Attachments

  • 2020-05-03 08-31-48.txt
    18.5 KB · Views: 2
Top