Question / Help OBS Shutting Down USB Ports

[RyuSuperior]

Hello guys, I have a bit of an issue. This never happens when I am not using OBS, it happens only when streaming with OBS (I have not tried recording). While streaming, it shuts down all of my USB ports, and I also use a network adapter. Meaning, it shuts down my internet access, my keyboard, my mouse, everything. If its plugged into a USB port, it shuts down. Then, after a few seconds, they all power back on. Once again, this ONLY HAPPENS while using OBS.

Any help appreciated, thanks!

 

[FerretBomb]

Sounds like your USB bus may be getting overloaded, and/or the controller may be crashing for some reason. OBS doesn't directly interact with the USB interface, so it's not going to be able to turn ports on or off itself. Sounds like an underlying system problem that OBS is just creating the right conditions to trip over.

Do you have your motherboard's drivers installed, or are you using the Windows default ones?
If you're streaming over Wifi, stop it and run a cable; wifi isn't designed for constant throughput applications, and some less-expensive adapters can get flaky and possibly end up feeding back and crashing the controller, if it's severe enough. (This would cause the shutdown-and-restart as the controller re-inits)

Do you have a USB webcam as well?

 

[RyuSuperior]

Sounds like your USB bus may be getting overloaded, and/or the controller may be crashing for some reason. OBS doesn't directly interact with the USB interface, so it's not going to be able to turn ports on or off itself. Sounds like an underlying system problem that OBS is just creating the right conditions to trip over.

Do you have your motherboard's drivers installed, or are you using the Windows default ones?
If you're streaming over Wifi, stop it and run a cable; wifi isn't designed for constant throughput applications, and some less-expensive adapters can get flaky and possibly end up feeding back and crashing the controller, if it's severe enough. (This would cause the shutdown-and-restart as the controller re-inits)

Do you have a USB webcam as well?

I am unsure about the drivers. With my current setup, I am using wifi, but with where my setup is located and the modem/router setup is located I cannot do a cable. I have a pretty high quality adapter, and no webcam.
Thanks!

 

[FerretBomb]

Get and install the mobo drivers then, if you aren't sure. May also want to look into if there is a BIOS update available; if it's a mobo issue, it may have been resolved in a new firmware. But definitely sounds like your USB controllers are freaking out for some reason.

Get Powerline adapters then. Much as I hate them, they're a step up if it's an actual "cannot" and not just a "don't want to". Wifi and streaming are a VERY bad combination. Wifi is not meant to replace cables, it's designed for use with mobile devices for lightweight intermittent access.

 

[RyuSuperior]

Get and install the mobo drivers then, if you aren't sure. May also want to look into if there is a BIOS update available; if it's a mobo issue, it may have been resolved in a new firmware. But definitely sounds like your USB controllers are freaking out for some reason.

Get Powerline adapters then. Much as I hate them, they're a step up if it's an actual "cannot" and not just a "don't want to". Wifi and streaming are a VERY bad combination. Wifi is not meant to replace cables, it's designed for use with mobile devices for lightweight intermittent access.

I'll check up on that. I have some pretty strong internet speeds, but what exactly do powerline adapters do? Just allow you to plug up a router?

 

[FerretBomb]

They allow you to run a network connection over the power lines in your house. Plug one in next to your router, one next to your PC, ethernet cables into each. The speeds aren't anywhere near as good as an actual network cable, it dirties your house's three-phase, and they're stupid-expensive as compared to just running a simple Cat5 cable and spending two minutes learning how to terminate each end (and then ten minutes on each getting it right your first time).

For streaming, peak speeds don't matter as much as constant, uninterrupted baseline throughput. Which wifi isn't great at, since it isn't designed to be.

 

[RyuSuperior]

They allow you to run a network connection over the power lines in your house. Plug one in next to your router, one next to your PC, ethernet cables into each. The speeds aren't anywhere near as good as an actual network cable, it dirties your house's three-phase, and they're stupid-expensive as compared to just running a simple Cat5 cable and spending two minutes learning how to terminate each end (and then ten minutes on each getting it right your first time).

For streaming, peak speeds don't matter as much as constant, uninterrupted baseline throughput. Which wifi isn't great at, since it isn't designed to be.

There were in fact some BIOS and driver updates. That's probably what is causing it.

 

[RyuSuperior]

They allow you to run a network connection over the power lines in your house. Plug one in next to your router, one next to your PC, ethernet cables into each. The speeds aren't anywhere near as good as an actual network cable, it dirties your house's three-phase, and they're stupid-expensive as compared to just running a simple Cat5 cable and spending two minutes learning how to terminate each end (and then ten minutes on each getting it right your first time).

For streaming, peak speeds don't matter as much as constant, uninterrupted baseline throughput. Which wifi isn't great at, since it isn't designed to be.

I installed some drivers and things, but I think its the BIOS update that comes back with this error: "Please install Intel Management Engine Driver for ME Update.". Im on an entirely AMD system, and when I try to get those drivers it says my system does not meet the requirements.

 

[FerretBomb]

Then you may have installed drivers for a different motherboard too, unless you have an Intel northbridge or similar. Double-check the exact model/version number.

 

[RyuSuperior]

Then you may have installed drivers for a different motherboard too, unless you have an Intel northbridge or similar. Double-check the exact model/version number.

They are the correct drivers. I even used MSI's utility and thats the one it gave me (I have an MSI mobo).