Bug Report OBS keeps crashing over and over

Onyx · Jul 29, 2016

Hi guys,

so my OBS keeps crashing over and over. Sometimes it is like after 5 minutes, sometimes after 1 minute... the times it crashes vary.

There is bug report:

**** UNHANDLED EXCEPTION: c0000094
Fault address: 6B9E3F4E (c:\windows\system32\igd10umd32.dll)
OBS version: Open Broadcaster Software v0.658b
Windows version: 6.2 (Build 9200)
CPU: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz

Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
162DEC50 6B9E3F4E 162DECBC 162DED0C 00C68800 162DECC8 igd10umd32.dll!0x6b9e3f4e
162DECA8 6BA5745D 00000001 162DED28 0907BBD0 162DED04 igd10umd32.dll!0x6ba5745d
162DECBC 6B9E3219 00000001 162DED30 00C68800 00C63844 igd10umd32.dll!0x6b9e3219
162DECD0 6BA5125A 00000001 162DED8C 162DED50 FFFFFFC0 igd10umd32.dll!0x6ba5125a
162DED0C 6B9E899F 00000001 00C63B18 00000001 162DED5C igd10umd32.dll!0x6b9e899f
162DED28 6B9DC326 162DED50 00C68800 162DEDC0 00C63B18 igd10umd32.dll!0x6b9dc326
162DED3C 6B8EC2AC 00C63844 00000000 162DEE24 00C64018 igd10umd32.dll!0x6b8ec2ac
162DED64 6B8EC659 00C63844 00000001 090BEC80 162DEE8C igd10umd32.dll!0x6b8ec659
162DED88 6B8E004F 090A91A4 00000001 0000001C 090A91A4 igd10umd32.dll!0x6b8e004f
162DEDBC 6B8FAC5B 090A91A4 162DEE8C 00000000 090A73A0 igd10umd32.dll!0x6b8fac5b
162DEE00 6B8FF51F 090A91A4 090BC97C 00000000 00000000 igd10umd32.dll!0x6b8ff51f
162DEF1C 6B8FE924 090A91A4 090BC97C 00000000 00000000 igd10umd32.dll!0x6b8fe924
162DEF6C 6B8E5DB7 090BC97C 00000000 00000000 00000000 igd10umd32.dll!0x6b8e5db7
162DEFB4 6B8DC1F5 070470F0 09EF0F60 00000000 00000000 igd10umd32.dll!0x6b8dc1f5
162DEFF8 716A1535 09EF0F60 00000000 00000000 00000000 nvumdshim.dll!0x716a1535
162DF02C 7169F525 01078580 09E29584 01078580 00000000 nvumdshim.dll!0x7169f525
162DF09C 7169B0E0 0B2A8698 00000000 162DF0F4 070CBDC0 nvumdshim.dll!0x7169b0e0
162DF0B4 7169E86F 162DF120 09F5E560 09F4D130 00000000 nvumdshim.dll!0x7169e86f
162DF10C 6BD901C2 09F5E560 00000001 1371A67B 09F4D088 d3d11.dll!0x6bd901c2
162DF13C 6BD9013F 00FB3384 09F4D110 00000000 00000001 d3d11.dll!0x6bd9013f
162DF19C 6BD8FB54 09F4D084 00000000 00000001 162DF274 d3d11.dll!0x6bd8fb54
162DF250 6BD8FA3B 09F4D0A4 00000001 162DF2AC 00000000 d3d11.dll!0x6bd8fa3b
162DF264 013047B9 162DF2AC 0124A720 00000000 000219EC obs.exe!D3D10Texture::GetDC+0x59
162DF27C 01306455 00F61000 6AC0C8F0 0132EE78 00000000 obs.exe!DesktopImageSource::Preprocess+0x75
162DF514 6AC05908 00000000 00000000 00FFFFFF 01000001 obsapi.dll!Scene::Preprocess+0x28
162DF520 0132EE78 76BD86E3 00000000 162DF8A4 76F4BD99 obs.exe!OBS::MainCaptureLoop+0xaf8
162DF858 0132CCA5 00000000 162DF8A4 76F4BD99 00000000 obs.exe!OBS::MainCaptureThread+0x5
162DF85C 76BD86E3 00000000 0E66C4FC 00000000 00000000 kernel32.dll!0x76bd86e3
162DF868 76F4BD99 0132CCA0 00000000 FFFFFFFF 76FC220F ntdll.dll!0x76f4bd99
162DF8AC 76F4BD6C 0132CCA0 00000000 00000000 00000000 ntdll.dll!0x76f4bd6c

A minidump was saved to C:\Users\Bedna\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-07-29_4.dmp.
Please include this file when posting a crash report.

List of loaded modules:
Base Address Module

Sapiens · Jul 29, 2016

Your iGPU drivers are involved here. Install the latest from https://downloadcenter.intel.com/do...ows-10-and-Windows-7-8-1-15-33-?product=81499

If you have an NVIDIA GPU in the laptop and want to use window or game capture, make sure OBS is set to run on that instead of the iGPU - https://obsproject.com/forum/threads/laptop-black-screen-when-capturing-read-here-first.5965/

Bug Report OBS keeps crashing over and over

Onyx

New Member

Sapiens