Question / Help Game capture doesn't work for certain games?

A

ArxontaS62

New Member
Hi,
after the last obs update 'game capture' shows black screen for some games
specifically, i tried dota2 and apb reloaded and it would show the black screen while csgo and dayz were fine
any solution to this? what should i do?
 
M

Maelas

Member
Hello,

Apologies if this is the wrong place to do this but i thought it would be best instead of creating yet another post about this. Im, having the same problem as DayZ SA will run just fine but as soon as OBS starts previewing or Streaming, DayZ crashes. I have included a .rar with the log inside.

Thank you
 

Attachments

  • 2014-01-06-1053-53.rar
    1.7 KB · Views: 11
A

ArxontaS62

New Member
here, made new scene>game capture and started streaming
still getting black screen

Code: 
18:54:07: CLR host plugin strings not found, dynamically loading 4 strings
18:54:07: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
18:54:07: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
18:54:07: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
18:54:07: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
18:54:07: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
18:54:07: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
18:54:07: CLRHost:: Could not find/load browser settings at location C:\Users\ArxontaS62\AppData\Roaming\OBS\pluginData\browser.json
18:54:07: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
18:54:07: Video Source Plugin strings not found, dynamically loading 38 strings
18:54:08: VideoSourcePlugin::DEBUG   | VLC media player - 2.1.0 Rincewind
18:54:08: VideoSourcePlugin::DEBUG   | Copyright © 1996-2013 the VideoLAN team
18:54:08: VideoSourcePlugin::DEBUG   | revision 2.1.0-0-gedd8835
18:54:08: VideoSourcePlugin::DEBUG   | configured with ../extras/package/win32/../../../configure  '--enable-update-check' '--enable-lua' '--enable-faad' '--enable-flac' '--enable-theora' '--enable-twolame' '--enable-quicktime' '--enable-avcodec' '--enable-merge-ffmpeg' '--enable-dca' '--enable-mpc' '--enable-libass' '--enable-x264' '--enable-schroedinger' '--enable-realrtsp' '--enable-live555' '--enable-dvdread' '--enable-shout' '--enable-goom' '--enable-caca' '--disable-sdl' '--enable-qt' '--enable-skins2' '--enable-sse' '--enable-mmx' '--enable-libcddb' '--enable-zvbi' '--disable-telx' '--enable-nls' '--disable-dirac' '--host=x86_64-w64-mingw32' 'host_alias=x86_64-w64-mingw32'
18:55:20: Open Broadcaster Software v0.592b - 64bit (　^ω^)
18:55:20: -------------------------------
18:55:20: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
18:55:20: CPU Speed: 3403MHz
18:55:20: Physical Memory:  8154MB Total, 3951MB Free
18:55:20: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
18:55:20: monitor 1: pos={0, 0}, size={1920, 1080}
18:55:20: Windows Version: 6.1 Build 7601 S
18:55:20: Aero is Enabled
18:55:20: -------------------------------
18:55:20: OBS Modules:
18:55:20: Base Address     Module
18:55:20: 000000003F4C0000 OBS.exe
18:55:20: 00000000EB530000 OBSApi.dll
18:55:20: 00000000F5510000 CLRHostPlugin.dll
18:55:20: 00000000EE6F0000 DShowPlugin.dll
18:55:20: 00000000EF200000 GraphicsCapture.dll
18:55:20: 00000000F30F0000 NoiseGate.dll
18:55:20: 00000000EE6A0000 PSVPlugin.dll
18:55:20: 00000000FB560000 VideoSourcePluginWrapper.dll
18:55:20: ------------------------------------------
18:55:20: Adapter 1
18:55:20:   Video Adapter: NVIDIA GeForce GTX 660 
18:55:20:   Video Adapter Dedicated Video Memory: 2086469632
18:55:20:   Video Adapter Shared System Memory: 2147807232
18:55:20:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
18:55:20: =====Stream Start: 2014-01-06, 18:55:20===============================================
18:55:20:   Multithreaded optimizations: On
18:55:20:   Base resolution: 1920x1080
18:55:20:   Output resolution: 1280x720
18:55:20: ------------------------------------------
18:55:20: Loading up D3D10 on NVIDIA GeForce GTX 660 (Adapter 1)...
18:55:20: ------------------------------------------
18:55:20: Audio Format: 48000hz
18:55:20: Playback device Default
18:55:20: ------------------------------------------
18:55:20: Using desktop audio input: Speakers (Corsair Vengeance 2000 Headset)
18:55:20: ------------------------------------------
18:55:20: Using auxilary audio input: Microphone (Corsair Vengeance 2000 Headset)
18:55:20: ------------------------------------------
18:55:20: Audio Encoding: AAC
18:55:20:     bitrate: 128
18:55:20: Using graphics capture
Warning -- GraphicsCaptureSource::BeginScene: Failed to inject library, error code = 5
18:55:20: Scene buffering time set to 700
18:55:20: ------------------------------------------
18:55:20: Video Encoding: x264
18:55:20:     fps: 30
18:55:20:     width: 1280, height: 720
18:55:20:     preset: veryfast
18:55:20:     profile: main
18:55:20:     keyint: 60
18:55:20:     CBR: yes
18:55:20:     CFR: yes
18:55:20:     max bitrate: 2000
18:55:20:     buffer size: 2000
18:55:20: ------------------------------------------
18:55:20: MMDeviceAudioSource: Frequency for device 'Speakers (Corsair Vengeance 2000 Headset)' is 384000, samples per sec is 48000
18:55:20: MMDeviceAudioSource: Frequency for device 'Microphone (Corsair Vengeance 2000 Headset)' is 176400, samples per sec is 44100
18:55:29: Total frames encoded: 231, total frames duplicated: 4 (1.73%)
18:55:29: Total frames rendered: 235, number of late frames: 0 (0.00%) (it's okay for some frames to be late)
18:55:29: 
18:55:29: Profiler time results:
18:55:29: 
18:55:29: ==============================================================
18:55:29: video thread frame - [100%] [avg time: 0.925 ms] [children: 8.22%] [unaccounted: 91.8%]
18:55:29: | scene->Preprocess - [0.108%] [avg time: 0.001 ms]
18:55:29: | GPU download and conversion - [8.11%] [avg time: 0.075 ms] [children: 7.89%] [unaccounted: 0.216%]
18:55:29: | | flush - [4.22%] [avg time: 0.039 ms]
18:55:29: | | CopyResource - [2.27%] [avg time: 0.021 ms]
18:55:29: | | conversion to 4:2:0 - [1.41%] [avg time: 0.013 ms]
18:55:29: Convert444Threads - [100%] [avg time: 0.478 ms] [children: 99.4%] [unaccounted: 0.628%]
18:55:29: | Convert444toNV12 - [99.4%] [avg time: 0.475 ms]
18:55:29: encoder thread frame - [100%] [avg time: 0.872 ms]
18:55:29: ==============================================================
18:55:29: 
18:55:29: 
18:55:29: Profiler CPU results:
18:55:29: 
18:55:29: ==============================================================
18:55:29: video thread frame - [cpu time: avg 0.132 ms, total 31.2 ms] [avg calls per frame: 1]
18:55:29: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:55:29: | GPU download and conversion - [cpu time: avg 0.066 ms, total 15.6 ms] [avg calls per frame: 1]
18:55:29: | | flush - [cpu time: avg 0.066 ms, total 15.6 ms] [avg calls per frame: 1]
18:55:29: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:55:29: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:55:29: Convert444Threads - [cpu time: avg 0.517 ms, total 218.4 ms] [avg calls per frame: 2]
18:55:29: | Convert444toNV12 - [cpu time: avg 0.517 ms, total 218.4 ms] [avg calls per frame: 2]
18:55:29: encoder thread frame - [cpu time: avg 0.297 ms, total 62.4 ms] [avg calls per frame: 1]
18:55:29: ==============================================================
18:55:29: 
18:55:29: =====Stream End: 2014-01-06, 18:55:29=================================================
18:55:30: =====Stream Start: 2014-01-06, 18:55:30===============================================
18:55:30:   Multithreaded optimizations: On
18:55:30:   Base resolution: 1920x1080
18:55:30:   Output resolution: 1280x720
18:55:30: ------------------------------------------
18:55:30: Loading up D3D10 on NVIDIA GeForce GTX 660 (Adapter 1)...
18:55:30: ------------------------------------------
18:55:30: Audio Format: 48000hz
18:55:30: Playback device Default
18:55:30: ------------------------------------------
18:55:30: Using desktop audio input: Speakers (Corsair Vengeance 2000 Headset)
18:55:30: ------------------------------------------
18:55:30: Using auxilary audio input: Microphone (Corsair Vengeance 2000 Headset)
18:55:30: ------------------------------------------
18:55:30: Audio Encoding: AAC
18:55:30:     bitrate: 128
18:55:30: Using graphics capture
Warning -- GraphicsCaptureSource::BeginScene: Failed to inject library, error code = 5
18:55:30: Scene buffering time set to 700
18:55:30: ------------------------------------------
18:55:30: Video Encoding: x264
18:55:30:     fps: 30
18:55:30:     width: 1280, height: 720
18:55:30:     preset: veryfast
18:55:30:     profile: main
18:55:30:     keyint: 60
18:55:30:     CBR: yes
18:55:30:     CFR: yes
18:55:30:     max bitrate: 2000
18:55:30:     buffer size: 2000
18:55:30: ------------------------------------------
18:55:30: MMDeviceAudioSource: Frequency for device 'Speakers (Corsair Vengeance 2000 Headset)' is 384000, samples per sec is 48000
18:55:30: MMDeviceAudioSource: Frequency for device 'Microphone (Corsair Vengeance 2000 Headset)' is 176400, samples per sec is 44100
18:55:32: Using RTMP service: Twitch / Justin.tv
18:55:32:   Server selection: rtmp://live-fra.justin.tv/app
18:55:32:   Interface: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (ethernet, 100 mbps)
18:55:33: Completed handshake with rtmp://live-fra.justin.tv/app in 511 ms.
18:55:34: SO_SNDBUF was at 8192
18:55:34: SO_SNDBUF is now 65536
18:57:01: RTMPPublisher::SocketLoop: Increasing send buffer to ISB 131072 (buffer: 0 / 272384)
18:57:13: Total frames encoded: 3058, total frames duplicated: 24 (0.78%)
18:57:13: Total frames rendered: 3063, number of late frames: 3 (0.10%) (it's okay for some frames to be late)
18:57:13: RTMPPublisher::SocketLoop: Graceful loop exit
18:57:13: Average send payload: 7227 bytes, average send interval: 27 ms
18:57:13: Number of times waited to send: 0, Waited for a total of 0 bytes
18:57:13: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
18:57:13: Number of bytes sent: 26107005
18:57:13: 
18:57:13: Profiler time results:
18:57:13: 
18:57:13: ==============================================================
18:57:13: video thread frame - [100%] [avg time: 0.672 ms] [children: 15.6%] [unaccounted: 84.4%]
18:57:13: | scene->Preprocess - [0.149%] [avg time: 0.001 ms]
18:57:13: | GPU download and conversion - [15.5%] [avg time: 0.104 ms] [children: 12.5%] [unaccounted: 2.98%]
18:57:13: | | flush - [5.36%] [avg time: 0.036 ms]
18:57:13: | | CopyResource - [6.85%] [avg time: 0.046 ms]
18:57:13: | | conversion to 4:2:0 - [0.298%] [avg time: 0.002 ms]
18:57:13: Convert444Threads - [100%] [avg time: 0.508 ms] [children: 99%] [unaccounted: 0.984%]
18:57:13: | Convert444toNV12 - [99%] [avg time: 0.503 ms]
18:57:13: encoder thread frame - [100%] [avg time: 1.017 ms]
18:57:13: ==============================================================
18:57:13: 
18:57:13: 
18:57:13: Profiler CPU results:
18:57:13: 
18:57:13: ==============================================================
18:57:13: video thread frame - [cpu time: avg 0.152 ms, total 468.003 ms] [avg calls per frame: 1]
18:57:13: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:57:13: | GPU download and conversion - [cpu time: avg 0.015 ms, total 46.8 ms] [avg calls per frame: 1]
18:57:13: | | flush - [cpu time: avg 0.015 ms, total 46.8 ms] [avg calls per frame: 1]
18:57:13: | | CopyResource - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:57:13: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
18:57:13: Convert444Threads - [cpu time: avg 0.336 ms, total 2043.61 ms] [avg calls per frame: 2]
18:57:13: | Convert444toNV12 - [cpu time: avg 0.328 ms, total 1996.81 ms] [avg calls per frame: 2]
18:57:13: encoder thread frame - [cpu time: avg 0.246 ms, total 748.804 ms] [avg calls per frame: 1]
18:57:13: ==============================================================
18:57:13: 
18:57:13: =====Stream End: 2014-01-06, 18:57:13=================================================
18:57:20: CLR host plugin instance deleted; removing dynamically loaded localization strings
18:57:20: Video Source Plugin instance deleted; removing dynamically loaded localization strings
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
The error in the log says "access denied", which means that you must run OBS as administrator to capture the game, most likely.
 
A

ArxontaS62

New Member
Code: 
19:48:44: CLR host plugin strings not found, dynamically loading 4 strings
19:48:44: CLRHost::Initialize() attempting to load and start the .NET runtime (null)
19:48:44: CLRHost::Initialize() Found version v2.0.50727 .NET runtime
19:48:44: CLRHost::Initialize() Found version v4.0.30319 .NET runtime
19:48:44: CLRHost::Initialize() attempting to use v4.0.30319 .NET runtime
19:48:45: CLRHost::LoadInteropLibrary() load the assembly plugins\CLRHostPlugin\CLRHost.Interop.dll
19:48:45: CLRHost::LoadPlugins() attempting to load the plugin assembly CLRBrowserSourcePlugin
19:48:45: CLRHost:: Could not find/load browser settings at location C:\Users\ArxontaS62\AppData\Roaming\OBS\pluginData\browser.json
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
Warning -- Bad call to String::Mid.  iStart or iEnd is bigger than the current length (string: "").
19:48:47: CLRHost::LoadPlugins() successfully added CLR plugin [Type: CLRBrowserSourcePlugin.CLRBrowserSourcePlugin, Name: CLR Browser Source Plugin]
19:48:48: Video Source Plugin strings not found, dynamically loading 38 strings
19:48:52: VideoSourcePlugin::DEBUG   | VLC media player - 2.1.0 Rincewind
19:48:52: VideoSourcePlugin::DEBUG   | Copyright © 1996-2013 the VideoLAN team
19:48:52: VideoSourcePlugin::DEBUG   | revision 2.1.0-0-gedd8835
19:48:52: VideoSourcePlugin::DEBUG   | configured with ../extras/package/win32/../../../configure  '--enable-update-check' '--enable-lua' '--enable-faad' '--enable-flac' '--enable-theora' '--enable-twolame' '--enable-quicktime' '--enable-avcodec' '--enable-merge-ffmpeg' '--enable-dca' '--enable-mpc' '--enable-libass' '--enable-x264' '--enable-schroedinger' '--enable-realrtsp' '--enable-live555' '--enable-dvdread' '--enable-shout' '--enable-goom' '--enable-caca' '--disable-sdl' '--enable-qt' '--enable-skins2' '--enable-sse' '--enable-mmx' '--enable-libcddb' '--enable-zvbi' '--disable-telx' '--enable-nls' '--disable-dirac' '--host=x86_64-w64-mingw32' 'host_alias=x86_64-w64-mingw32'
19:49:58: Open Broadcaster Software v0.592b - 64bit (　^ω^)
19:49:58: -------------------------------
19:49:58: CPU Name: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
19:49:58: CPU Speed: 3403MHz
19:49:58: Physical Memory:  8154MB Total, 2453MB Free
19:49:58: stepping id: 9, model 58, family 6, type 0, extmodel 1, extfamily 0, HTT 1, logical cores 4, total cores 4
19:49:58: monitor 1: pos={0, 0}, size={1920, 1080}
19:49:58: Windows Version: 6.1 Build 7601 S
19:49:58: Aero is Enabled
19:49:58: -------------------------------
19:49:58: OBS Modules:
19:49:58: Base Address     Module
19:49:58: 000000003FAC0000 OBS.exe
19:49:58: 00000000EB310000 OBSApi.dll
19:49:58: 00000000F0F20000 CLRHostPlugin.dll
19:49:58: 00000000F0DB0000 DShowPlugin.dll
19:49:58: 00000000F0B00000 GraphicsCapture.dll
19:49:58: 00000000F0AE0000 NoiseGate.dll
19:49:58: 00000000F0AC0000 PSVPlugin.dll
19:49:58: 00000000F5640000 VideoSourcePluginWrapper.dll
19:49:58: ------------------------------------------
19:49:58: Adapter 1
19:49:58:   Video Adapter: NVIDIA GeForce GTX 660 
19:49:58:   Video Adapter Dedicated Video Memory: 2086469632
19:49:58:   Video Adapter Shared System Memory: 2147807232
19:49:58:   Video Adapter Output 1: pos={0, 0}, size={1920, 1080}, attached=true
19:49:58: =====Stream Start: 2014-01-06, 19:49:58===============================================
19:49:58:   Multithreaded optimizations: On
19:49:58:   Base resolution: 1920x1080
19:49:58:   Output resolution: 1280x720
19:49:58: ------------------------------------------
19:49:58: Loading up D3D10 on NVIDIA GeForce GTX 660 (Adapter 1)...
19:49:58: ------------------------------------------
19:49:58: Audio Format: 48000hz
19:49:58: Playback device Default
19:49:58: ------------------------------------------
19:49:58: Using desktop audio input: Speakers (Corsair Vengeance 2000 Headset)
19:49:58: ------------------------------------------
19:49:58: Using auxilary audio input: Microphone (Corsair Vengeance 2000 Headset)
19:49:58: ------------------------------------------
19:49:58: Audio Encoding: AAC
19:49:58:     bitrate: 128
19:49:58: Using graphics capture
Warning -- GraphicsCaptureSource::BeginScene: Failed to inject library, error code = 5
19:49:58: Scene buffering time set to 700
19:49:58: ------------------------------------------
19:49:58: Video Encoding: x264
19:49:58:     fps: 30
19:49:58:     width: 1280, height: 720
19:49:58:     preset: veryfast
19:49:58:     profile: main
19:49:58:     keyint: 60
19:49:58:     CBR: yes
19:49:58:     CFR: yes
19:49:58:     max bitrate: 2000
19:49:58:     buffer size: 2000
19:49:58: ------------------------------------------
19:49:58: MMDeviceAudioSource: Frequency for device 'Speakers (Corsair Vengeance 2000 Headset)' is 384000, samples per sec is 48000
19:49:58: MMDeviceAudioSource: Frequency for device 'Microphone (Corsair Vengeance 2000 Headset)' is 176400, samples per sec is 44100
19:59:58: Total frames encoded: 17979, total frames duplicated: 33 (0.18%)
19:59:58: Number of frames skipped due to encoder lag: 11 (0.06%)
19:59:58: Total frames rendered: 17968, number of late frames: 9 (0.05%) (it's okay for some frames to be late)
19:59:58: 
19:59:58: Profiler time results:
19:59:58: 
19:59:58: ==============================================================
19:59:58: video thread frame - [100%] [avg time: 0.531 ms] [children: 16.9%] [unaccounted: 83.1%]
19:59:58: | scene->Preprocess - [0.188%] [avg time: 0.001 ms]
19:59:58: | GPU download and conversion - [16.8%] [avg time: 0.089 ms] [children: 14.3%] [unaccounted: 2.45%]
19:59:58: | | flush - [6.21%] [avg time: 0.033 ms]
19:59:58: | | CopyResource - [7.72%] [avg time: 0.041 ms]
19:59:58: | | conversion to 4:2:0 - [0.377%] [avg time: 0.002 ms]
19:59:58: Convert444Threads - [100%] [avg time: 0.475 ms] [children: 99.2%] [unaccounted: 0.842%]
19:59:58: | Convert444toNV12 - [99.2%] [avg time: 0.471 ms]
19:59:58: encoder thread frame - [100%] [avg time: 0.904 ms]
19:59:58: ==============================================================
19:59:58: 
19:59:58: 
19:59:58: Profiler CPU results:
19:59:58: 
19:59:58: ==============================================================
19:59:58: video thread frame - [cpu time: avg 0.061 ms, total 1107.61 ms] [avg calls per frame: 1]
19:59:58: | scene->Preprocess - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
19:59:58: | GPU download and conversion - [cpu time: avg 0.013 ms, total 234.001 ms] [avg calls per frame: 1]
19:59:58: | | flush - [cpu time: avg 0.005 ms, total 93.6 ms] [avg calls per frame: 1]
19:59:58: | | CopyResource - [cpu time: avg 0.006 ms, total 109.2 ms] [avg calls per frame: 1]
19:59:58: | | conversion to 4:2:0 - [cpu time: avg 0 ms, total 0 ms] [avg calls per frame: 1]
19:59:58: Convert444Threads - [cpu time: avg 0.345 ms, total 12402.1 ms] [avg calls per frame: 2]
19:59:58: | Convert444toNV12 - [cpu time: avg 0.344 ms, total 12370.9 ms] [avg calls per frame: 2]
19:59:58: encoder thread frame - [cpu time: avg 0.152 ms, total 2745.62 ms] [avg calls per frame: 1]
19:59:58: ==============================================================
19:59:58: 
19:59:58: =====Stream End: 2014-01-06, 19:59:58=================================================
20:12:02: CLR host plugin instance deleted; removing dynamically loaded localization strings
20:12:02: Video Source Plugin instance deleted; removing dynamically loaded localization strings
 
L

Lain

Forum Admin
Lain
Forum Moderator
Developer
That's still the access denied code. If you're running OBS as adminstrator already then I don't as of yet know the cause of why this would happen specifically for you. Perhaps security software of some sort? I'm not entirely sure, I'd have to see the system first hand to know at this point I think (wish I could)
 
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