I start up the obs program , and I connect the elgato using the video capture device setting. When I try to preview or start the stream it crashes instantly and I get this error report.
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 6EECD600 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 10.0 (Build 10240)
CPU: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2259F750 6EECD600 06E18000 23230000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2259F770 6EEC615A 017D1000 60EDC8F0 0034EEC8 0034CD00 dshowplugin.dll!DeviceSource::Preprocess+0x1da
2259F7C4 60ED5908 0034CD00 0034CD00 00000000 01010001 obsapi.dll!Scene::Preprocess+0x28
2259F7D0 0034EEC8 76893744 00000000 76893720 371E1032 obs.exe!OBS::MainCaptureLoop+0xaf8
2259FB14 0034CD05 00000000 76893720 371E1032 2259FB6C obs.exe!OBS::MainCaptureThread+0x5
2259FB18 76893744 00000000 36BBC979 00000000 00000000 kernel32.dll!0x76893744
2259FB2C 772B9CD4 FFFFFFFF 772DD4A9 00000000 00000000 ntdll.dll!0x772b9cd4
2259FB74 772B9C9F 0034CD00 00000000 00000000 00000000 ntdll.dll!0x772b9c9f
A minidump was saved to C:\Users\Sente\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-01-03_1.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module
OBS has encountered an unhandled exception and has terminated. If you are able to
reproduce this crash, please submit this crash report on the forums at
https://obsproject.com/ - include the contents of this crash log and the
minidump .dmp file (if available) as well as your regular OBS log files and
a description of what you were doing at the time of the crash.
This crash appears to have occured in the 'c:\program files (x86)\obs\plugins\dshowplugin.dll' module.
**** UNHANDLED EXCEPTION: c0000005
Fault address: 6EECD600 (c:\program files (x86)\obs\plugins\dshowplugin.dll)
OBS version: Open Broadcaster Software v0.657b
Windows version: 10.0 (Build 10240)
CPU: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Crashing thread stack trace:
Stack EIP Arg0 Arg1 Arg2 Arg3 Address
2259F750 6EECD600 06E18000 23230000 00001E00 000001E0 dshowplugin.dll!DeviceSource::Convert422To444+0x110
2259F770 6EEC615A 017D1000 60EDC8F0 0034EEC8 0034CD00 dshowplugin.dll!DeviceSource::Preprocess+0x1da
2259F7C4 60ED5908 0034CD00 0034CD00 00000000 01010001 obsapi.dll!Scene::Preprocess+0x28
2259F7D0 0034EEC8 76893744 00000000 76893720 371E1032 obs.exe!OBS::MainCaptureLoop+0xaf8
2259FB14 0034CD05 00000000 76893720 371E1032 2259FB6C obs.exe!OBS::MainCaptureThread+0x5
2259FB18 76893744 00000000 36BBC979 00000000 00000000 kernel32.dll!0x76893744
2259FB2C 772B9CD4 FFFFFFFF 772DD4A9 00000000 00000000 ntdll.dll!0x772b9cd4
2259FB74 772B9C9F 0034CD00 00000000 00000000 00000000 ntdll.dll!0x772b9c9f
A minidump was saved to C:\Users\Sente\AppData\Roaming\OBS\crashDumps\OBSCrashDump2016-01-03_1.dmp.
Please include this file when posting a crash report.
List of loaded modules:
Base Address Module