Question / Help Elgato HD 60 PRO Stuttering / Tearing / Dual PC Setup.

dTox

Member
Hey, hoping you guys can help by taking a look at the log files!

I'm lost as to what is causing the stuttering. The capture card appears to micro-stutter regardless of what is happening on screen. It also stutterings HEAVILY, including screen tearing, during in-game cinematics. Stutter is also evident on the preview screen.

These log files are from my stream PC. The PCI Capture Card is connected to an Nvidia 1080 GTX on the gaming PC via HDMI and into the card on the stream PC.

Quick video of issue:

MAIN STREAM LOG 1:
https://pastebin.com/0mMPh3ZY

QUICK RECORDING LOG 2:
https://pastebin.com/LYrQC8LV

Your help is much appreciated! Been at this for days now.
 

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Last edited:

ChocoQ

Member
I'll link you something that should fix it
https://www.reddit.com/r/ElgatoGaming/comments/4llyit/hd60_pro_stuttering_popping_capture_audio/
"Hi,

To fix this, please try this:

  • Download and install the Elgato 3PS driver - e.lga.to/MultiHD60Pro
  • Once installed, reboot your PC
  • Now in Xsplit, add a new video capture source, and add the "Elgato Game Capture HD60 Pro(Video)(#01)" and choose the same device for audio.
Now test if you still get crackling."

This fixes all visual issues, but popping and audio cutting out is still there. Working on a fix for this issue.

Just to point out, you have to use the 2nd HD60 Pro as shown in the text above, you can't use the old one. It will display as a new source.
 
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