Bug Report BSOD when streaming

[Eunson]

Hello, I set up a stream just for the fun of it to see what it's all about, I don't know very much about computers so I just wanted to see if I could. I set up my stream and it was working great and I was streaming League of Legends fine. I then stopped streaming for awhile. I recently purchased a game called Rust and wanted to stream that. Every time I hit to "start streaming" it will stream for 5-60seconds and I will get a BSOD. This never use to occur so I decided to update all my drivers thinking it would fix the problem, it didn't. I was just wondering if someone could help me and take the time to explain how to do the fixes to a noob like myself. Thanks if anyone bothers to help :D

 

[dodgepong]

BSODs are not caused by OBS, but by unstable hardware or drivers. OBS does push your computer to extremes, but if you are getting BSODs with OBS, then it's always a hardware and/or driver issue.

 

[Eunson]

How would I go about fixing this?

 

[R1CH]

Try posting some info about your BSOD with http://www.nirsoft.net/utils/blue_screen_view.html

 

[Eunson]

==================================================
Dump File : 011014-24164-01.dmp
Crash Time : 10/01/2014 11:26:40 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`8658ec44
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`032af798
Parameter 4 : 00000000`00000005
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011014-24164-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 309,592
Dump File Time : 10/01/2014 11:28:03 PM
==================================================


Hope I did that right.

 

[R1CH]

That looks like a hardware error. Check your memory with LinX / memtest86+ and throttle back any overclocks.

 

[Eunson]

Any chance you could explain how? I have no idea haha.

 

[R1CH]

http://obsproject.com/forum/viewtopic.php?f=18&t=5361

 

[Eunson]

I just downloaded that program and followed the instructions; the results were "Finished without errors in 10 m 1 s"

 

[Eunson]

Any other ideas?

 

[R1CH]

You can try uploading the .dmp file, to eg www.copy.com and I can take a more detailed look at it.

 

[Eunson]

is the .dmp file in C:\Windows\Minidump\Minidump.dmp.?

 

[R1CH]

Yes, one of the most recently dated ones should work.

 

[Eunson]

https://copy.com/Qf6VOWA9whNA

 

[R1CH]

It looks like you uploaded an empty file (0 bytes). Try uploading a file which has a size.

 

[Eunson]

It has a size for me 302kb...I uploaded it again though, https://copy.com/tutoGfryYdip

 

[R1CH]

That still comes up as 0 bytes. Since it's small, you can try zipping and attaching it to the forum post.

 

[Eunson]

Did it work? haha

 

[Bl00drav3n]

PAGE_FAULT_IN_NONPAGED_AREA according to MSDN means you got either malfunctioning hardware (RAM, video RAM) or some buggy service on your machine (like AntiVirus).

 

[R1CH]

Yep, that worked. The blue screens are caused by dlkmd.sys - Google suggests this is a driver from "DisplayLink Corp.", but I don't know what that is. Try uninstalling whatever installed this driver, or if it is essential, ensure it is up to date.