Bug Report audio will not work!

[200andrew16]

So, i've been streaming alot recently. And i can never listen to any audio while streaming with obs, because it has a weird playback, which is really staticy. My microphone also has this problem nobody can hear me other then this static

 

[Jack0r]

Please upload us a logfile so we can see which audio devices are being used by obs.
http://obsproject.com/forum/viewtopic.php?f=6&t=97

You can also check yourself in the Audio settings, which devices are currently selected for Desktop and Auxiliary Audio?
Then make sure in your Windows settings, the correct devices are selected as default playback and recording device. You can also deactivate devices you never use. And please report back :)

 

[200andrew16]

11:48:18: Open Broadcaster Software v0.522b - 32bit (´・ω・｀)
11:48:18: -------------------------------
11:48:18: CPU Name: AMD Phenom(tm) II X4 925 Processor
11:48:18: CPU Speed: 2800MHz
11:48:18: Physical Memory: 4095MB Total, 4095MB Free
11:48:18: stepping id: 2, model 4, family 15, type 0, extmodel 8, extfamily 0, HTT 1, logical cores 4, total cores 4
11:48:18: monitor 1: pos={0, 0}, size={1920, 1080}
11:48:18: monitor 2: pos={1920, 0}, size={1440, 900}
11:48:18: Windows Version: 6.1 Build 7601 S
11:48:18: Aero is Disabled
11:48:18: -------------------------------
11:48:18: OBS Modules:
11:48:18: Base Address Module
11:48:18: 00370000 OBS.exe
11:48:18: 715E0000 OBSApi.dll
11:48:18: 73450000 DShowPlugin.dll
11:48:18: 73430000 GraphicsCapture.dll
11:48:18: 73410000 NoiseGate.dll
11:48:18: ------------------------------------------
11:48:18: Adapter 1
11:48:18: Video Adapter: ATI Radeon HD 5670
11:48:18: Video Adapter Dedicated Video Memory: 1063092224
11:48:18: Video Adapter Shared System Memory: 3231809536
11:48:18: =====Stream Start: 2013-06-28, 11:48:18===============================================
11:48:18: Multithreaded optimizations: On
11:48:18: Base resolution: 1920x1080
11:48:18: Output resolution: 960x540
11:48:18: ------------------------------------------
11:48:18: Loading up D3D10...
11:48:18: Playback device Default
11:48:18: ------------------------------------------
11:48:18: Using desktop audio input: Speakers (Realtek High Definition Audio)
11:48:18: ------------------------------------------
11:48:18: Using auxilary audio input: Microphone (Realtek High Definition Audio)
11:48:18: ------------------------------------------
11:48:18: Audio Encoding: AAC
11:48:18: bitrate: 128
11:48:18: Using Monitor Capture
11:48:18: ------------------------------------------
11:48:18: Video Encoding: x264
11:48:18: fps: 25
11:48:18: width: 960, height: 540
11:48:18: preset: veryfast
11:48:18: CBR: no
11:48:18: CFR: no
11:48:18: max bitrate: 1450
11:48:18: buffer size: 1200
11:48:18: quality: 5
11:48:18: ------------------------------------------
11:48:20: Using RTMP service: Twitch / Justin.tv
11:48:20: Server selection: rtmp://live.justin.tv/app
11:48:21: SO_SNDBUF was at 8192
11:48:21: SO_SNDBUF is now 65536
11:48:54: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
11:48:54: New Scene
11:48:54: Using Window Capture
11:48:55: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
11:48:55: New Scene
11:49:06: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
11:49:06: New Scene
11:49:06: Using Window Capture
11:49:47: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
11:49:47: New Scene
11:49:48: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
11:49:48: New Scene
11:49:48: Using Monitor Capture
11:51:45: Using Monitor Capture
11:52:16: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
11:52:16: New Scene
11:52:16: Using Window Capture
12:20:58: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:20:58: New Scene
12:20:58: Using graphics capture
12:20:59: SharedTexCapture hooked
12:46:26: Exit signal received, terminating capture
12:48:55: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:48:55: New Scene
12:48:56: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:48:56: New Scene
12:48:56: Using Window Capture
12:48:57: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:48:57: New Scene
12:48:57: Using Monitor Capture
12:52:26: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:52:26: New Scene
12:52:26: Using graphics capture
12:52:28: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:52:28: New Scene
12:52:29: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:52:29: New Scene
12:52:29: Using Window Capture
12:55:07: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
12:55:07: New Scene
12:55:07: Using graphics capture
12:55:08: SharedTexCapture hooked
12:55:44: Total frames rendered: 101026, number of frames that lagged: 197 (0.19%) (it's okay for some frames to lag)
12:55:44: RTMPPublisher::SocketLoop: Aborting due to bStopping
12:55:44: Number of times waited to send: 0, Waited for a total of 0 bytes
12:55:44: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
12:55:44: =====Stream End: 2013-06-28, 12:55:44=================================================
12:55:45: =====Stream Start: 2013-06-28, 12:55:45===============================================
12:55:45: Multithreaded optimizations: On
12:55:45: Base resolution: 1920x1080
12:55:45: Output resolution: 960x540
12:55:45: ------------------------------------------
12:55:45: Loading up D3D10...
12:55:45: Playback device {0.0.0.00000000}.{6fd47bd9-d1c4-4ed2-940d-87241c4b154f}
12:55:45: ------------------------------------------
12:55:45: Using desktop audio input: Speakers (Realtek High Definition Audio)
12:55:45: ------------------------------------------
12:55:45: Using auxilary audio input: Microphone (Realtek High Definition Audio)
12:55:45: ------------------------------------------
12:55:45: Audio Encoding: AAC
12:55:45: bitrate: 128
12:55:45: Using graphics capture
12:55:45: ------------------------------------------
12:55:45: Video Encoding: x264
12:55:45: fps: 25
12:55:45: width: 960, height: 540
12:55:45: preset: veryfast
12:55:45: CBR: no
12:55:45: CFR: no
12:55:45: max bitrate: 1450
12:55:45: buffer size: 1200
12:55:45: quality: 5
12:55:45: ------------------------------------------
12:55:45: SharedTexCapture hooked
12:55:47: Using RTMP service: Twitch / Justin.tv
12:55:47: Server selection: rtmp://live.justin.tv/app
12:55:48: SO_SNDBUF was at 8192
12:55:48: SO_SNDBUF is now 65536
13:19:03: ++++++++++++++++++++++++++++++++++++++++++++++++++++++
13:19:03: New Scene
13:19:03: Using Window Capture
13:22:31: Total frames rendered: 40135, number of frames that lagged: 8 (0.02%) (it's okay for some frames to lag)
13:22:31: RTMPPublisher::SocketLoop: Aborting due to bStopping
13:22:31: Number of times waited to send: 0, Waited for a total of 0 bytes
13:22:31: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
13:22:31: =====Stream End: 2013-06-28, 13:22:31=================================================
13:22:32: =====Stream Start: 2013-06-28, 13:22:32===============================================
13:22:32: Multithreaded optimizations: On
13:22:32: Base resolution: 1920x1080
13:22:32: Output resolution: 960x540
13:22:32: ------------------------------------------
13:22:32: Loading up D3D10...
13:22:32: Playback device Default
13:22:32: ------------------------------------------
13:22:32: Using desktop audio input: Speakers (Realtek High Definition Audio)
13:22:32: ------------------------------------------
13:22:32: Using auxilary audio input: Microphone (Realtek High Definition Audio)
13:22:32: ------------------------------------------
13:22:32: Audio Encoding: AAC
13:22:32: bitrate: 128
13:22:32: Using Window Capture
13:22:32: ------------------------------------------
13:22:32: Video Encoding: x264
13:22:32: fps: 25
13:22:32: width: 960, height: 540
13:22:32: preset: veryfast
13:22:32: CBR: no
13:22:32: CFR: no
13:22:32: max bitrate: 1450
13:22:32: buffer size: 1200
13:22:32: quality: 5
13:22:32: ------------------------------------------
13:22:34: Using RTMP service: Twitch / Justin.tv
13:22:34: Server selection: rtmp://live.justin.tv/app
13:22:34: SO_SNDBUF was at 8192
13:22:34: SO_SNDBUF is now 65536
Warning -- MMDeviceAudioSource::GetBuffer: GetNextPacketSize failed, result = 88890004
13:23:17: Total frames rendered: 1138, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
13:23:17: RTMPPublisher::SocketLoop: Aborting due to bStopping
13:23:17: Number of times waited to send: 0, Waited for a total of 0 bytes
13:23:17: Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
13:23:17: =====Stream End: 2013-06-28, 13:23:17=================================================
13:23:18:
13:23:18: Profiler results:
13:23:18:
13:23:18: ==============================================================
13:23:18: frame - [100%] [avg time: 3.876 ms] [avg calls per frame: 1] [children: 86.5%] [unaccounted: 13.5%]
13:23:18: | scene->Preprocess - [51.2%] [avg time: 1.984 ms] [avg calls per frame: 1]
13:23:18: | video encoding and uploading - [35.3%] [avg time: 1.37 ms] [avg calls per frame: 1] [children: 34.6%] [unaccounted: 0.774%]
13:23:18: | | CopyResource - [0.31%] [avg time: 0.012 ms] [avg calls per frame: 0]
13:23:18: | | conversion to 4:2:0 - [0.387%] [avg time: 0.015 ms] [avg calls per frame: 0]
13:23:18: | | call to encoder - [32.8%] [avg time: 1.271 ms] [avg calls per frame: 0]
13:23:18: | | sending stuff out - [1.08%] [avg time: 0.042 ms] [avg calls per frame: 0]
13:23:18: ==============================================================
13:23:18:

 

[Jack0r]

Alright, thank you for posting. I had one question before we start the troubleshooting. Did you try to check your stream audio while streaming with OBS on the same PC?
OBS would pickup your browser output and this would produce a feedback loop. Its like putting a microphone in front of the speakers (that squeeky noise you hear). If this is the case, please just do a 2minute stream, play some music but have your browser closed. Then see the recorded video AFTER stopping the stream. (Alternatively you could save your broadcast to the disk instead of streaming (set OBS to file output) and then check the recorded video.

If this is not the case we have to make sure you are using the correct devices:
13:22:32: Using desktop audio input: Speakers (Realtek High Definition Audio)
13:22:32: Using auxilary audio input: Microphone (Realtek High Definition Audio)

Please just play some music, so you can hear it. Now open your Windows sound controls: (Win+R and enter mmsys.cpl)

As you can see in my case my Headset is playing the music (green bars going up and down), you might have to turn the music a bit up (just put your headset away or turn off your speakers while doing this) to see the "green feedback".
Make sure your music is playing through the mentioned Speakers (Realtek High Definition Audio). This device is probably also your default windows playback device (it has green checkmark then).
Now switch to your recording tab and check that now your Microphone (Realtek High Definition Audio) is giving feedback when you talk into your microphone, tapping it softly should work as well to see the green feedback. It should also be the default recording device in this case.
Next we would check in OBS. Just start a preview, OBS also shows feedback for the microphone and the speakers. If you put your microphone away (so it shouldnt hear anything) and turn your music off now. Does one of the Audiobars show feedback?

I would guess you see a similar picture, so the microphone might be the noise producer. You would mute it and do a test recording like i mentioned earlier. If its the speakers having a strange audio, please report back!

And again, NEVER listen/watch your stream in a browser or similar while still streaming. At best, have it muted and just check the video quickly if its running, then close it.

Greetings! :)