Question / Help Audio sounds crazy on Android and older iPhones only

#1
I’m trying to improve the audio on our church live streams. The members who have Androids and older iPhones say the audio sounds robotic. I didn’t understand it because the three of us in the room have newer iPhones and it sounds fine on our phones. A member let us hear it while we were live and it does sound weird. I pulled up my old iPhone 6 and got the same robotic sound. Any clues as to what could be changed so the sound works for everyone?

Here’s a clip of a service where people complained. https://www.facebook.com/PilgrimBaptistchurchLive/videos/257567074849682/
 
#2
I can reproduce this on a video recorded with OBS 21.0.2 on Ubuntu 18.04 (bionic). I have to recheck with 21.1.2 and 22.0.2 to see if it still happens, but anyhow it isn't a Windows-only issue.

When playing on the desktop, everything works fine.

When playing on Moto G4 with Android 7.0, I get the same issue. I presume older phones have buggy codecs or OBS records the audio in an incompatible way, but I would like to know if there is a workaround or a fix.
 
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