Bug Report Cannot initialize desktop audio sound (88890017)

Maubec · Feb 1, 2013

Hi, i just tried OBS and it crashed everytime when i try to "preview stream",
i want to stream some Starcraft2 gameplay and listening a UGHH radio (http://www.undergroundhiphop.com/radio/) at the same time.
i tried with all last versions of OBS, did i somethings bad ?
here is my logs tests:

Code:

Open Broadcaster Software v0.466a - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz
CPU Speed: 3150MHz
Physical Memory:  4095MB Total, 3162MB Free
stepping id: 7, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: ATI Radeon HD 5700 Series
  Video Adapter Dedicated Video Memory: 1062043648
  Video Adapter Shared System Memory: 4026052608
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.

Code:

Open Broadcaster Software v0.466a - 64bit (　^ω^)
-------------------------------
CPU Name: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz
CPU Speed: 3150MHz
Physical Memory:  8191MB Total, 3289MB Free
stepping id: 7, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: ATI Radeon HD 5700 Series
  Video Adapter Dedicated Video Memory: 1062043648
  Video Adapter Shared System Memory: 4026052608
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.

Code:

Open Broadcaster Software v0.467a (test 11) - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz
CPU Speed: 3150MHz
Physical Memory:  4095MB Total, 3276MB Free
stepping id: 7, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: ATI Radeon HD 5700 Series
  Video Adapter Dedicated Video Memory: 1062043648
  Video Adapter Shared System Memory: 4026052608
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Playback device {0.0.0.00000000}.{826d234a-6df3-44d8-9f5a-648360d67714}
------------------------------------------
Using desktop audio input: Haut-parleurs (ASUS XONAR PHOEBUS Audio Device)
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.

Code:

Open Broadcaster Software v0.467a (test 11) - 64bit (　^ω^)
-------------------------------
CPU Name: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz
CPU Speed: 3150MHz
Physical Memory:  8191MB Total, 3288MB Free
stepping id: 7, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: ATI Radeon HD 5700 Series
  Video Adapter Dedicated Video Memory: 1062043648
  Video Adapter Shared System Memory: 4026052608
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Playback device 䶀M
------------------------------------------
Using desktop audio input: Haut-parleurs (ASUS XONAR PHOEBUS Audio Device)
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.

thanks for an help and sorry for my bad english because im french ^^.

Grimio · Feb 1, 2013

Apparently, that error is associated with too high CPU usage during initialization. While attempting to preview or start the stream, open the task manager and make a screenshot ordered by the highest CPU utilization.

Maubec · Feb 1, 2013

thx Grimio for this quick answer, have i to try with all of those OBS versions ?
if not, which version have i to try ? and 32 or 64 bit ?
im on Windows 7 64 bit, Starcraft2 is on 32bit, and my GoogleChrome is also 32 bit.

Grimio · Feb 1, 2013

If you want to use game capture in starcraft, you (currently)have to use the 32bit version.

Maubec · Feb 1, 2013

hi, i launched OBS and wait a few seconds before taked the screenshot, here it is:
http://img210.imageshack.us/img210/8403 ... ot598n.jpg
can i do something else ?

Lain · Feb 2, 2013

Try turning off starcraft and other apps that are using the CPU intensely before you begin streaming.

Maubec · Feb 2, 2013

@Jim: hi, it work, when i start to launch OBS first and then Starcraft2+webradio the preview work,
now i have to try stream for see if it work ^^

[edit] okay the streaming work, but i got some lags InGame (delay between the time i give order to units and they do it),
how can i correct that plz?

Grimio · Feb 2, 2013

Post a new log after a successful streaming attempt.

Maubec · Feb 24, 2013

Hi Grimio,
i just changed my Grafic card, i buyed the "Asus HD7850 DirectCU II TOP" (2Bb RAM GDDR5)
and i updated my version of OBS to v0.472b,
i now have no problems for stream World of Warcraft, here is the sucessfull streaming attempt log:

Code:

=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Haut-parleurs (ASUS XONAR PHOEBUS Audio Device)
Using 5.1 speaker setup
------------------------------------------
Using auxilary audio input: Microphone (Logitech G35 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using bitmap image
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.1 Cache64
x264: profile High, level 3.1
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 792
    buffer size: 475
    quality: 7
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lhr.justin.tv/app
bufferTime: 2189, outputRateWindowTime: 1000, dropThreshold: 2689
++++++++++++++++++++++++++++++++++++++++++++++++++++++
  New Scene
Using graphics capture
SharedTexCapture hooked
RTMPPublisher::BufferedSend: Socket buffer is full (116429 / 117760 bytes), waiting to send 4104 bytes
RTMPPublisher::BufferedSend: Socket buffer is full (116429 / 117760 bytes), waiting to send 4104 bytes
RTMPPublisher::BufferedSend: Socket buffer is full (117285 / 117760 bytes), waiting to send 2875 bytes
RTMPPublisher::BufferedSend: Increasing socket send buffer to ISB 262144
RTMPPublisher::BufferedSend: Socket buffer is full (117285 / 117760 bytes), waiting to send 2875 bytes
RTMPPublisher::BufferedSend: Socket buffer is full (114026 / 117760 bytes), waiting to send 4104 bytes
RTMPPublisher::BufferedSend: Increasing socket send buffer to ISB 524288
RTMPPublisher::BufferedSend: Socket buffer is full (114026 / 117760 bytes), waiting to send 4104 bytes
++++++++++++++++++++++++++++++++++++++++++++++++++++++
  New Scene
Using bitmap image
Total frames rendered: 202169, number of frames that lagged: 108 (0.05%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 69 (0.034%), Number of p-frames dropped: 40 (0.02%), Total 109 (0.054%)
x264: frame I:869   Avg QP:32.22  size: 41785
x264: frame P:78851 Avg QP:29.44  size:  3749
x264: frame B:122411 Avg QP:31.65  size:   284
x264: consecutive B-frames: 13.4% 16.6%  2.8% 67.2%
x264: mb I  I16..4: 38.6% 41.3% 20.1%
x264: mb P  I16..4:  3.5%  2.5%  0.1%  P16..4: 13.8%  2.1%  0.8%  0.0%  0.0%    skip:77.3%
x264: mb B  I16..4:  0.1%  0.1%  0.0%  B16..8:  1.6%  0.3%  0.0%  direct: 0.4%  skip:97.6%  L0:39.2% L1:56.0% BI: 4.8%
x264: 8x8 transform intra:40.5% inter:32.2%
x264: coded y,uvDC,uvAC intra: 31.5% 27.6% 7.1% inter: 1.8% 1.4% 0.1%
x264: i16 v,h,dc,p: 37% 30% 25%  8%
x264: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu:  9% 17% 51%  3%  5%  3%  4%  3%  5%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 20% 24% 17%  7%  7%  6%  7%  6%  7%
x264: i8c dc,h,v,p: 77% 13%  8%  1%
x264: Weighted P-Frames: Y:0.1% UV:0.0%
x264: kb/s:431.99
=====Stream End=======================================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 6.757 ms] [avg calls per frame: 1] [children: 90.2%] [unaccounted: 9.77%]
| scene->Preprocess - [1.2%] [avg time: 0.081 ms] [avg calls per frame: 1]
| video encoding and uploading - [89%] [avg time: 6.016 ms] [avg calls per frame: 1] [children: 38.3%] [unaccounted: 50.8%]
| | CopyResource - [1.58%] [avg time: 0.107 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.385%] [avg time: 0.026 ms] [avg calls per frame: 0]
| | call to encoder - [36%] [avg time: 2.431 ms] [avg calls per frame: 0]
| | sending stuff out - [0.326%] [avg time: 0.022 ms] [avg calls per frame: 0]
==============================================================

i will re-try to stream but for SC2+webradio (chrome) for see if problems are fixed or not =)

Maubec · Feb 24, 2013

okay,
im pretty sure my problem is from my sound card or the sound card's driver..
when i start WoW:MoP or SC2 and start streaming its okay, no problem:

Code:

Open Broadcaster Software v0.472b - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz
CPU Speed: 3006MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 7, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
monitor 1: pos={0, 0}, size={1920, 1080}
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 7800 Series
  Video Adapter Dedicated Video Memory: 2127765504
  Video Adapter Shared System Memory: 4026052608
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Haut-parleurs (ASUS XONAR PHOEBUS Audio Device)
Using 5.1 speaker setup
------------------------------------------
Using auxilary audio input: Microphone (Logitech G35 Headset)
------------------------------------------
Audio Encoding: AAC
    bitrate: 128
Using bitmap image
x264: using cpu capabilities: MMX2 SSE2Fast SSSE3 FastShuffle SSE4.1 Cache64
x264: profile High, level 3.1
------------------------------------------
Video Encoding: x264
    fps: 30
    width: 1280, height: 720
    preset: veryfast
    CBR: no
    CFR: no
    max bitrate: 792
    buffer size: 475
    quality: 7
------------------------------------------
Using RTMP service: Twitch / Justin.tv
  Server selection: rtmp://live-lhr.justin.tv/app
bufferTime: 2284, outputRateWindowTime: 1000, dropThreshold: 2784
Total frames rendered: 391, number of frames that lagged: 0 (0.00%) (it's okay for some frames to lag)
RTMPPublisher::SocketLoop: Aborting due to bStopping
Number of b-frames dropped: 0 (0%), Number of p-frames dropped: 0 (0%), Total 0 (0%)
x264: frame I:2     Avg QP:26.82  size: 23673
x264: frame P:89    Avg QP:14.56  size:   172
x264: frame B:262   Avg QP:15.74  size:    38
x264: consecutive B-frames:  0.8%  0.0%  0.0% 99.2%
x264: mb I  I16..4: 70.9%  5.5% 23.7%
x264: mb P  I16..4:  0.0%  0.0%  0.0%  P16..4:  0.7%  0.0%  0.0%  0.0%  0.0%    skip:99.2%
x264: mb B  I16..4:  0.0%  0.0%  0.0%  B16..8:  0.0%  0.0%  0.0%  direct: 0.0%  skip:100.0%
x264: 8x8 transform intra:5.5% inter:26.5%
x264: coded y,uvDC,uvAC intra: 25.6% 22.6% 9.6% inter: 0.1% 0.1% 0.0%
x264: i16 v,h,dc,p: 95%  1%  3%  0%
x264: i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22%  7% 13%  7%  5% 12%  4% 14% 16%
x264: i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 22% 10% 10% 13%  7% 12%  5% 12%  8%
x264: i8c dc,h,v,p: 84%  5%  8%  3%
x264: Weighted P-Frames: Y:0.0% UV:0.0%
x264: kb/s:49.31
=====Stream End=======================================================================

Profiler results:

==============================================================
frame - [100%] [avg time: 5.202 ms] [avg calls per frame: 1] [children: 91.8%] [unaccounted: 8.21%]
| scene->Preprocess - [0.0192%] [avg time: 0.001 ms] [avg calls per frame: 1]
| video encoding and uploading - [91.8%] [avg time: 4.774 ms] [avg calls per frame: 1] [children: 39.4%] [unaccounted: 52.4%]
| | CopyResource - [0.25%] [avg time: 0.013 ms] [avg calls per frame: 0]
| | conversion to 4:2:0 - [0.75%] [avg time: 0.039 ms] [avg calls per frame: 0]
| | call to encoder - [38.2%] [avg time: 1.985 ms] [avg calls per frame: 0]
| | sending stuff out - [0.192%] [avg time: 0.01 ms] [avg calls per frame: 0]
==============================================================

but when i start a game + web radio in a browser (chrome or firefox) the bug comming:

Code:

Open Broadcaster Software v0.472b - 32bit (´・ω・｀)
-------------------------------
CPU Name: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz
CPU Speed: 3006MHz
Physical Memory:  4095MB Total, 4095MB Free
stepping id: 7, model 7, family 6, type 0, extmodel 0, extfamily 0, HTT 1, logical cores 4, total cores 4
monitor 1: pos={0, 0}, size={1920, 1080}
Windows Version: 6.1 Build 7601 S
Aero is Disabled
------------------------------------------
Adapter 1
  Video Adapter: AMD Radeon HD 7800 Series
  Video Adapter Dedicated Video Memory: 2127765504
  Video Adapter Shared System Memory: 4026052608
=====Stream Start=====================================================================
  Multithreaded optimizations: On
  Base resolution: 1920x1080
  Output resolution: 1280x720
------------------------------------------
Loading up D3D10...
Playback device Default
------------------------------------------
Using desktop audio input: Haut-parleurs (ASUS XONAR PHOEBUS Audio Device)
Warning -- MMDeviceAudioSource::Initialize(0): Could not initialize audio client, result = 88890017

Error: Cannot initialize desktop audio sound, more info in the log file.

my sound card is the "Asus Xsonar Phoebus", and the driver is the v7.0.1.20 (22/06/2012), from C-Media Electronics Inc.
i dunno what to do for fix the problem, can you help me plz ?

Lain · Feb 24, 2013

I am unfortunately at a loss as well. I might not be able to help you out with this one, I don't quite know what to suggest.

Maubec · Feb 24, 2013

Hi Jim, thx for answer, but i don't understand what do you mean,
im french and i don't speak english very well, can you be more accurate about my problem plz?
like what does mean the "88890017" code ?
do you think my sound card is the problem ?
does anybody else have this error code ?

i really need those informations for contact the Asus after sales service, i need to prove those drivers got problems for they do something :d

Lain · Feb 25, 2013

The error code means CPU usage is too high and it couldn't initialize the audio. As far as I know this is some sort of system problem, not an OBS problem directly. I don't really know anything about it, it's an very rare error as far as I know. Somehow I doubt asus will actually help you or do anything about it. I don't know if it's their drivers or something on microsoft's end, or maybe if you just have a poor audio device with your motherboard or sound card. I just don't know.

Maubec · Feb 26, 2013

Damned, my poor 200€ audio device is the Asus Xonar Phoebus ROG edition
=> http://www.asus.com/Sound_Cards_and_Dig ... ar_Phoebus

but their drivers are bugged,
7.0.1.19 make problems and freeze Battlefield3,
so they release the 7.0.1.20beta for fix that bug, but this driver don't allow me to have more than 2 different audio sources,
like i cant have "sounds game + music + TS/Skype" that's too much and the 3rd audio source just don't make any sound,
and this last driver work on my regular Windows 7 64bit only if i put it on "test mode",
and patched it by myself for allow me to play BF3..
and drivers are not approved by microsoft :/

i explained it on my blog => http://slacs.wordpress.com/tag/asus-xonar-phoebus/

thats why OBS works fine with just WoW (2 audio sources OBS + WoW), but not with SC2 (3 audio source SC2 + web radio + OBS).

btw Asus after sales service answer me they will fix it and get the digital signature from microsoft soon,
they said that 6 month ago :s

here is my computer => http://www.cowcotland.com/config19655.html

at least i'm a bit disappointed by Asus ROG, because this "ROG" means "for hardcore gamers",
and their audio card wont work correctly with video games,
this Xonar phoebus work fine with 7.0.1.19 regular drivers, but just for casual users :(
200€ is too much for casual use, in this case my onboard chipset's sound work better (-_(-_(-_-)_-)_-)'

Bug Report Cannot initialize desktop audio sound (88890017)

Maubec

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Grimio

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Lain

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